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Reviews of Casa Carmelo y Olga

2.5 out of 5
Casa Carmelo y Olga
Calle Pasaje Camilo Cienfuegos #44, Reparto la Colchoneria, Viñales, Pinar del Rio

Reviews

9.8

Exceptional

Rating 10 - Excellent. 20 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manou

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our reservation for our booked homestay didn't come through so Olga and Carmelo were kind enough to let us stay with them, even though we arrived in the night. Olga speaks very good English and both Olga and Carmelo helped us a lot. The room is nice and the beds comfortable. There is airconditioning and a fan. Make sure to bring cards from Etesca to go on the WiFi, if you need that. Thank you Olga and Carmelo, we loved our stay in your beautiful house!
Stayed 3 nights in Nov 2023
Response from Olga on 8 Dec 2023
Thank you Manou for your comments and I hope to have you with us soon

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like staying with family in beautiful Vinales
Olga & Carmelo were brilliant hosts in their charming home which is i a brilliant location a 1 minute walk from the centre of Vinales. Their local knowledge and hospitality was fantastic including a delicious breakfasts and a homemade evening meal ( by arrangement) Olga also organised bike hire, taxis and a guided hike in the natuonal park. We couldn't have asked for a better place to stay.
Stayed 3 nights in Apr 2023
Response from Olga on 15 Apr 2023
Thank you for such a beautiful reference to our house, and come back soon with all my heart.

10/10 Excellent

Soubhik, Carrollton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Casa was nice and green. Mrs. Olga and Mr. Carmelo were very helpful.
Stayed 1 night in Feb 2023
Response from Olga on 1 Mar 2023
Thank you very much for your opinion and we invite you to come back soon

10/10 Excellent

Maytee, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is really nice and the owner are very good person
Stayed 3 nights in Feb 2020
Response from Olga on 1 Mar 2020
Thank you for your comment and we hope you will be back at our house soon Greetings Olga and Carmelo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would highly recommend this casa it was basic but clean with every thing you could need. Olga was fantastic with excellent English she couldn't do enough to help providing a great breakfast. Organising trekking with neighbour Alain who was excellent also. Olga also arranged cycling and a taxi to Havana for us at cheaper rates than we could ourselves.
Stayed 3 nights in Nov 2019
Response from Casa Carmelo y Olga on 28 Jan 2020
Thank you for such beautiful words and hopefully I can have you back soon

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes prvates guesthouse Guted Frühstück
Stayed 4 nights in Jan 2024

10/10 Excellent

Damaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olga and Camelo are such lovely people! They made our trip to Cuba so special. Camelo waited at the bus station after we sent them a message when we will arrive. Breakfast was soooo good (pancakes *_*!). Olga helped us in every belonging and organized a tour to the Tobaco farm. We can absolut recommend this lovely place.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Olga and her husband Carmelo are one of the nicest people we ever met. Camelo met us at the Viazul Bus station and brought us to the nearby Casa, were we got coffee. Olga speaks english too which made things easier. She organized a horse riding tour, a trip to cayo jutias beach and the transfer to trinidad and gave really good recommodations about Viñales. The rooms were clean and we had everything we wanted. Wifi was rare and slow, but thats common in Cuba, especially in Viñales. (I suggest buying a simcard in first place). Breakfast was awesome!
Response from Casa Olga y Carmelo on 9 Nov 2023
Thank you very much for your comments and I hope we can have you again soon in our house.

10/10 Excellent

Cristina

Stayed 1 night in Aug 2023
Response from Olga on 18 Aug 2023
Muchas gracias por su comentario y esperemos tenerlos de vuelta pronto

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cerca de la Calle principal de Viñales. Propietarios muy amables y atentos
Stayed 1 night in Jun 2023
Response from Olga on 26 Jun 2023
Muchas gracias por su comentario y ojala tenerte pronto en nuestra casa

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
The room is and bathroom were clean and Olga and Carmelo are both very nice. Breakfast was prepared in line with my preferences. The casa is only a 5 min walk from the main street with restaurants and shops but was a bit hard to find at first (Olga had waited at the bus station but we missed each other, so I had to search for a while).
Stayed 2 nights in May 2023
Response from Olga on 26 May 2023
Gracias Claudia por tan bellas palabras y ojala tenerte pronto en nuestra casa

10/10 Excellent

jean-marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super verblijf in Viñales
een super leuk verblijf. Bij Carmelo en Olga is het logeren als in het huis van je eigen familie!
Stayed 2 nights in Mar 2023
Response from casa olgaycarmelo on 7 Apr 2023
Muchas gracias por su comentario y esperamos tenerlos nuevamente en casa

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much!!! You helped us with the tobaco farm, the bike rental and the taxi! You are great hosts and we can recommend you and your casa at any time!!! TO ALL TRAVELERS: the real adress is close to the corner Camilo Cienfuegos/ C. Salvador Cisnero. So follow your heart, not google maps ;-)
Response from Carmelo yOlga on 21 Jan 2023
Muchas gracias a thomas y theresa Olga

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at Casa Carmelo y Olga. The house is very cozy, our room was clean and spacious and the breakfast was tasty. We were even guided to the nearby tobacco plantation.
Stayed 2 nights in Dec 2022
Response from Anders on 19 Dec 2022
Thank you very much for your comments and we look forward to seeing you again at our home.

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, room comfort
Hôtes très accueillants. Très serviables! De très bons conseils! Et très aidant pour organiser les activités. Emplacement idéal en plein centre mais loin du bruit du centre.
Stayed 2 nights in Nov 2022
Response from Carmelo y Olga on 6 Dec 2022
Merci pour vos commentaires et j'espère que nous vous reverrons bientôt

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Carmelo y Olga fueron muy buenos anfitriones. La casa está en buenas condiciones y limpia, tienen aire acondicionado y ventilador. Se encuentra cerca de la zona céntrica. La calle está sin pavimentar pero los coches llegan sin problema. La dirección no es la correcta dado que la casa es actualmente el número 12, una vez se llega al pueblo llamar a Olga o preguntar para llegar correctamente
Stayed 2 nights in Nov 2022
Response from Olga on 14 Nov 2022
Hola Daniel gracias por tus comentarios y esperamos tenerlos pronto nuevamente en casa, sobre el numero de la casa no es problema nuestro sino del govierno en la localidad lo cual hace que no dependa de nosotros.

10/10 Excellent

Adi

Stayed 3 nights in Aug 2022
Response from Olga on 25 Aug 2022
Hola muchas Gracias por su valoración y esperamos tenerlos pronto en nuestra casa

10/10 Excellent

Anouk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne en nette kamer! De gastvrouw spreekt goed Engels en is heel aardig. Wij hebben bij een uitgebreid diner gehad. Ik ben vegetarisch en voor mij had ze speciaal gebakken bananen gemaakt. De locatie is ook perfect. In 5 minuten loop je van de casa naar een gezellig straatje met restaurantjes en barretjes
Stayed 1 night in May 2022

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Unterkunft mit sehr angenehmen Besitzern
Mein Partner und ich waren sehr zufrieden mit dem Aufenthalt bei Olga und Carmelo. Die beiden sind sehr herzlich, freundlich, zuvorkommend und hilfsbereit. Der Abschied fiel uns tatsächlich etwas schwer. Die Räumlichkeiten sind schön und sauber. Dad Frühstück war stets sehr lecker und umfangreich. Wir können die Unterkunft definitiv weiterempfehlen.
Stayed 2 nights in Mar 2020

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Olga on 12 Mar 2020
thanks for your comment and hopefully we can have you back soon

8/10 Good

Oscar

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2020
Response from Olga on 23 Feb 2020
gracias por sus comentarios y esperamos tenerlo pronto de regreso en nuestra casa

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer welkom ontvangst! Olga heeft heerlijk voor ons gekookt. Kamer iets verouderd, wel schoon en fijne buitenruimte. Locatie is goed.
Stayed 2 nights in Feb 2020
Response from Olga on 21 Feb 2020
Thank you for your words and I hope to have you very soon again in our house.

10/10 Excellent

Franck, France

Liked: Cleanliness, staff & service
Accueil très chaleureuse des personnes exceptionnelles Merci à Carmelo et olga très gentils
Stayed 2 nights in Jan 2020
Response from Casa Carmelo y Olga on 28 Jan 2020
muchas gracias por dejarnos disfrutar de sus compañia, pronto regresos. Saludos Olga y Carmelo

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt sted
Vi nød vores ophold. Olga var skøn og hjælpsom. Hun taler engelsk, hvilket gjorde alt nemmere:) Området er roligt og rart, vi ville gerne være blevet lidt længere.
Stayed 1 night in Jan 2020
Response from Casa Carmelo y Olga on 28 Jan 2020
muchas gracias por sus comentarios y esperamos su pronto regreso. Saludos