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Reviews of Arbolar Casas de Montaña

3.5 out of 5
Arbolar Casas de Montaña
Triangulo Austral 375, Barrio Las Balsas, Villa La Angostura, Neuquen

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Qiuyan

The location is out of town and off route 40. You need to drive to town to get to a restaurant.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Not what we expected. No views and ro far from main roads.
Stayed 1 night in Dec 2018

6/10 Okay

Evelyn

Liked: Cleanliness
Disliked: Room comfort
no king bed
I wanted a king bed but they don´t have king beds, as they told me. The lobby is nice but not he room.
Stayed 1 night in Sep 2017

6/10 Okay

Patricia, Chicago, IL

Liked: Staff & service, room comfort
Convenient accommodations for a family of 4
We (a famlily of 4 with grown kids) stayed at Arbolar 6 nights during the last week of December 2016 and were housed in one of Arbolar cabins/houses (#1). The accommodations were spacious, affordable, and met our requirements (we were careful to request that two full baths be included in the house/cabin). We were disappointed by the construction quality (uneven floors on both levels). The site had some nice amenities: a club house with a pool, gym and small game room, and it was located in a wooded area a few blocks removed from the paved road. Unfortunately, no restaurant was on site, which was disappointing given the somewhat remoteness of the location (not accessible unless you drive; I suggest a SUV-type vehicle given the terrain)

4/10 Poor

Vinicius

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Juan cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable para la familia
Excelente lugar, buena atención y servicios
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

MARíA M

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar.. excelente servicio y muy amable atención
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great pool and location,but in need for renovation
Amazing hot pool which is both in and outside with a great view serounded by trees. It has a great main queen size bed. The other beds/mattresses are very thin and uncomfortable. The apartment was not that clean, the dishes were dirty. The mirror was broken. The shower is not for tall people and the holder was loose. The apartment smelled like there was a gas leak. But the pool and the area made up for everything.

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Frederico

Liked: Staff & service, property conditions & facilities, room comfort
Muito Bom !!!!!
muito bom, bem localizado !!! Perto da montanha e do centro... A unica coisa é que as moças da limpeza não lavam louça
Stayed 7 nights in Jul 2017

8/10 Good

Betania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Muy buena experiencia

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso y cálido, gran servicio al cliente
Luego de muchos años como viajero, debo decir que lo que más aprecio de cualquier hotel es la preocupación que tienen para con las necesidades de sus huéspedes. Es una característica difícil de encontrar, debido a que en su mayoría, los hoteles atienden a sus clientes como si se tratara de hamburguesas, sin lugar a casos excepcionales. Arbolar es la excepción, una mosca blanca en servicios de hotelería. Explico: Soy una persona de una altura considerable, bastante por encima de lo común. Ni bien hicimos el check-in, la dueña me expresó su preocupación porque la ducha de mi habitación era bastante baja, y me propuso cambiarme a otra habitación, más pequeña, pero más cómoda para ducharme. Pasé una noche ahí, y a la mañana siguiente me dijo que igualmente seguía preocupada por mi situación, por lo que me ofreció cambirme a una de las casas, mucho más grandes, cómodas, y presumo mucho más caras también, sin cobrarme un adicional. Realmente tuvimos una visita de ensueño, nos sentimos cómodos, muy bien atendidos (de forma discreta, no intrusiva), en un lugar realmente paradisíaco. Creo que no voy a cansarme de recomendar el lugar. Una crítica constructiva: el desayuno que ofrecen no está a la altura del lugar. Mejor hacérselo uno mismo o aprovechar las muchas opciones en el centro del pueblo.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lindas Cabañas, bien equipadas. Pileta muy chica. Segundo baño ducha muy pequeña.

8/10 Good

karla, sao paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agradaveis cabanas
Cabanas ótimas, dois andares com toda a infra necessária, cozinha equipada, ótima calefação, água quente, lareira, realmente muito agradável.... não fica a beira da estrada, um pouco retirada porem zero de barulho, ótimo pra descansar e passar um ótimo momento em família.

10/10 Excellent

Daniel, Puerto Varas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buena atención y la piscina excelente, muy bueno para ir en familia.

8/10 Good

gabriel, cordoba argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindas cabañas
Todo bien por el precio se podría ofrecer desayuno y mejorar la insonorizar ion de las habitaciones