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San Gregorio Hotel & Spa

4.0 star property
Hotel in Villa Canales with full-service spa and sauna

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Photo gallery for San Gregorio Hotel & Spa

Couples treatment room(s), sauna, hot tub, steam room, body treatments
Lobby sitting area
Couples treatment room(s), sauna, hot tub, steam room, body treatments
View from room
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Pool
  • Breakfast available
  • Spa

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Bungalow, 2 Queen Beds

View from room

Bungalow, 2 Queen Beds

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
HDTV
Pillow-top bed
Blackout curtains
Down duvet
  • 67 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
KM 30 Carretera a Santa Elena Barillas, Villa Canales, Guatemala

What's nearby

  • Mundo Petapa - 24 min drive - 23.2 km
  • La Aurora Zoo - 27 min drive - 26.1 km
  • U.S. Embassy in Guatemala - 28 min drive - 26.8 km
  • Oakland Mall - 28 min drive - 27.8 km
  • Paseo Cayala - 29 min drive - 27.1 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 50 min drive

Restaurants

  • ‪Le Café - ‬8 min drive
  • ‪McDonald's - ‬13 min drive
  • ‪Lai Lai Álamos - ‬17 min drive
  • ‪Chicharronería Arnolph - ‬14 min drive
  • ‪El Rincón de la Finca - ‬4 min drive

About this property

San Gregorio Hotel & Spa

Upscale hotel in the mountains
A terrace, a garden and a hair salon are just a few of the amenities provided at San Gregorio Hotel & Spa. Treat yourself to aromatherapy, a Swedish massage or reflexology at San Gregorio Spa, the on-site spa. The on-site Fusion cuisine restaurant, San Gregorio, offers breakfast, brunch, lunch, dinner and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a TV in reception
  • A reception hall, massage treatment rooms and a 24-hour front desk
Room features
All rooms are individually furnished, and offer comforts such as fireplaces and premium bedding, in addition to perks such as first-run films and free WiFi.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 19-inch HDTVs with premium channels and first-run films
  • Balconies, daily housekeeping and phones

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 mi
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: GTQ 58 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • San Gregorio

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchairs on site

More

  • 1 building
  • 1 floor
  • Built in 2008
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 19-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Fireplace
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 300.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GTQ 58.00 per person
  • Airport shuttle fee: GTQ 350.00 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

San Gregorio Guatemala City
San Gregorio Hotel Villa Canales
San Gregorio Hotel Guatemala City
San Gregorio Hotel And Spa Guatemala/Guatemala City
San Gregorio Villa Canales
San Gregorio Hotel Spa
San Gregorio Hotel Spa
San Gregorio Hotel & Spa Hotel
San Gregorio Hotel & Spa Villa Canales
San Gregorio Hotel & Spa Hotel Villa Canales

Frequently asked questions

Does San Gregorio Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

Is San Gregorio Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at San Gregorio Hotel & Spa?

Self-parking is free at this property.

What time is check-in at San Gregorio Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at San Gregorio Hotel & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does San Gregorio Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GTQ 350.00 per person applies.

Where is San Gregorio Hotel & Spa located?

Situated in the mountains, this spa hotel is 9.6 mi (15.5 km) from Teleferico de Amatitlan and 10.8 mi (17.3 km) from Teleférico. Centro Comercial Pradera and Volcan de Pacaya are also within 16 miles (25 km).

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San Gregorio Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 50 reviews
Rating 8 - Good. 16 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not complete included. They charged me extra for breakfast
Stayed 2 nights in Oct 2022

8/10 Good

JESSICA

Liked: Staff & service, property conditions & facilities

Deben mejorar el servicio para huéspedes

Es un hotel muy bonito, solo en la habitación había mucho olor a humedad por el baño y para hacer uso del sauna hay que hacer reservación y se puede usar solo una vez al día, aunque este vacío el hotel y pienso que si no hay más personas en el hotel ya sea si solo pagan el Day pass u hospedados deberían de dejar que uno lo pueda utilizar más tiempo, pero no lo permiten. También llegan muchas personas que pagan Day pass y consumen mucho alcohol y se pone incomodo el ambiente para uno que esta hospedado allí, por último, el restaurante lo cierran a las 9 pm y la ultima hora para llegar a cenar es a las 8:30 porque si no ya no atienden. Creo que deben de pensar más en los huéspedes en que al estar en el hotel no hay mayor cosa que hacer y luego de las 8:30 pm no hay comida y además ponen en la habitación una bolsita de café y si se usa cobran Q. 30 quetzales diarios por consumir el café en la habitación. El hotel es bonito, pero considero que es para hospedarse solo por una noche.
Stayed 2 nights in Mar 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Daffne

Stayed 1 night in Oct 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The massage was amazing, but you can only use the amanities for 2.5 hrs even if you have a room for some nights, also the pool was really cold, so no one really used it.
Stayed 1 night in May 2022

10/10 Excellent

Vivian Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente descanso

Un excelente servicio y una atención de primera, 100% recomendado
Stayed 1 night in Dec 2021

2/10 Terrible

Marco

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These Hotel was beyond my expectations, excellent, with a complete full SPA jacuzzi, swimming pool, and sauna very professional personal and very polite the hotel is in top of beautiful View of a lake and a city . For me has 5 stars razonable price .
Stayed 2 nights in Aug 2021

10/10 Excellent

eunsil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Isabel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Puede mejorar

El servicio al cliente debe mejorar ya que el personal no es servicial ni dan la información apropiada para disfrutar las instalaciones no indicando q hay q hacer reservaciones para el restaurante y para la piscina desde el momento en el que se hace el check-in por motivos de COVID
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Excelente lugar, buena vista, buena comida y buena atención. Hay muy buenos protocolos derivados de la pandemia, que hacen que uno se sienta tranquilo y seguro.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Agua caliente en la habitación

A pesar de ser un lugar ecológico y agradable con el ambiente, el agua caliente de la habitación debería funcionar con electricidad, debido a que funciona con panel solar y por el frío del lugar nunca hay agua caliente.
Stayed 1 night in Sep 2020

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La boda del primo.

Asistí a una boda. Estuvo increíble la ceremonia con el sol cayendo en el horizonte a lado del Volcan de Agua. Una tarde espectacular!
Stayed 1 night in Dec 2019

10/10 Excellent

Erwing, Guatemala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet place for a time to relax and find inner peace. Sauna are separate for women and men... i was with my wife and have to spend time alone when i was on this area.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No transportation from the airport, the staff at breakfast were definitely not expecting me
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suipe
Stayed 1 night in Oct 2019

10/10 Excellent

Candi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solamente se les paso por alto que hice la reservación para la cena desde 1 mes antes y cuando llegue al Restaurante no tenían ningún dato de mi solicitud. Les mostré el correo que había enviado y donde me confirmaron que todo quedaba registrado. El mesero amablemente tomo la orden y me atendieron muy bien.
Stayed 1 night in Sep 2019

6/10 Okay

Telma

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Las habitaciones excelentes el servicio de habitacion tambien
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the view was like none I ever seen. I will recommend San Gregorio to anyone who is interested in peace and tranquility.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyting was very nice. We where happy and we will be back.
Stayed 1 night in Mar 2019