Vilasantar hotels from RM209

"We were thrilled by our experience at this hotel. Beautiful location. The amenities were far beyond what we would have expected considering its size. The restaurant ambience, food and staff were amazing. But where it really stood out was in its response to an emergency. My wife and I both got food poisoning before arriving. That put a damper on our energy and appetite, but also caused me to pass out from vomiting, causing me to injure my head at around 3 AM (absolutely no fault of the hotel). The hotel staff quickly took charge of the situation, summoning an ambulance and assisting my wife as I regained consciousness. I was kept in the hospital for stiches and observation, and we returned the next morning only a few hours before our scheduled checkout. The hotel had anticipated the impact the medical emergency might have on our travel schedule, had cleaned our room and blocked it from being let to another guest while reserving it for our use. They told us we could check out as late as we wanted and should focus on our wellbeing. They told us the restaurant was instructed to do its best to prepare whatever meal we needed even if not on the menu. Then they offered to ease our schedule by arranging with our next hotel so we could delay our arrival one more night, allowing us a full day and night to recover from the incident. From check in to check out, and every moment in between, every one of our staff encounters was stellar. Wonderful support. When we eventually checked out"

"After walking on the camino all day, it was lovely to stay a few hundred meters outside of town! The room was clean and spacious and the beds comfortable. Breakfast is in a separate building and was very good."

"Clean, friendly hotel, located on sea front, plenty of bars and restaurants along the harbour side. The hotel is also dog friendly a nice surprise in the room it was supplied with a dog bed and bowls, bonus!"

"A gem of a place. I arrived at the airport just before 10pm, call to the hotel & picked up 5 minutes if that later. Check-in was a breeze, room was a good size and a very well kept and clean condition. The room comes with 2 x 500ml bottles of water. WIFI is easy to access and is good. Breakfast was simple but ample enough, freshly squeezed OJ, meats, cheeses, breads, cereals, yogurt, boiled eggs - plenty to start your day. I’d happily stay here again if in the area, the staff are very friendly. The only thing I missed was tea/coffee facilities in the room, aside that, all really good. "

"Wonderful hotel along the Camino! Great breakfast, laundry facilities, clean tidy rooms, exceptional service from front desk and staff. Would recommend highly to anyone going to Melide!"

"The room was clean and comfortable The staff very helpful and the garden relaxing."

"Clean room, friendly staff, located on Camino Ingless."

"A great retreat to pamper yourself while walking the Camino de Santiago. Great room, staff, and service."

"Bizarrely my bathroom toilet had a bidet in the way of the toilet, so you couldn’t sit straight, also there was a pillar at the end of the bed, so it was very difficult to walk around the twin bed. Rather bizarre design errors. Otherwise not bad"