Cari Kotej di Vilanculos

"The air-conditioner wasnt working properly and when we complained the 2nd day the caretaker asked us to request for a refund and leave the hotel .We were ok with it but realised the hotel policy on the websites we used for booking had stated that they was no refund for our booking for whatsoever reason.When we informed the caretaker he insisted we cancel w the website which we refused.He called a colleague and later agreed to settle our money for the remaining days we were supposed to...

"We loved the space inside the house. We were four people in total, and it was very comfortable for our two adult children and us to hang out in the living room, breakfast bar, or outside on the patio. The pool was just a few steps from the patio, very clean and comfortable, and very welcome in the hot days in January! There are a handful of restaurants within 10 min. walk, which we took advantage of on the nights we didn’t cook inside the villa. "

"Al momento della prenotazione le foto della struttura erano completamente diverse da quello che abbiamo trovato. Da una struttura tipica con stanze a capanna abbiamo soggiornato in bungalows in muratura completamente nuovi ma impersonali. Il contorno tenuto bene e carino. Cosa gravissima mi è stato rubato un costume dentro la valigia in camera e per questo ho ricevuto soltanto delle scuse da parte del ragazzo della reception e non dalla direzione. E' stata una vera violazione della privacy."