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Reviews of Heritage Resort of Caoayan

3 out of 5
Heritage Resort of Caoayan
Anonang Mayor Corner Don Lorenzo, Querubin Caoayan, Vigan, Ilocos Sur

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 7 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 3 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are very friendly and helpful.
Stayed 2 nights in Dec 2023

8/10 Good

ROWELA, Chesapeake

Stayed 2 nights in May 2023
Response from Gina on 21 Jun 2023
Thank you and God bless

4/10 Poor

Monaliza

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Quiet place to stay in. However, the aircon is not keeping the room cold. The shower would be better if it's working properly and if there's proper ventilation as not to retain some bad smell. It would be great if the property has generator in case of power interruption to avoid having a very hot room and interrupted work (in case you travelled with your work). Some staff are OK to deal with but some doesn't compromise to meet the guests' needs and are unaccommodating. The pool slides are always turned off and it took the staff almost half a day to clean the pool, making guests unable to enjoy it. The property is also located beside the cemetery and public transportation is hard unless you brought your own car.
Stayed 1 night in Mar 2023
Response from gina on 9 May 2023
Noted Mam, thank you,

10/10 Excellent

Rosemarie

Stayed 1 night in Mar 2023
Response from gina on 22 Apr 2023
Noted Mam, thank you very much.

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff but they can clean the place more. Property looks clean but it didn't feel as clean. They also need to put rugs by the entrance and also by the bathroom door. Rugs are useful especially when it rains like it did when we were there. The staff were really nice, I can't complain.
Stayed 1 night in Jul 2022
Response from Gina on 10 Aug 2022
Noted mam. Thank you very much. God bless

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vigan Adventure
Hotels.com should update info on their website. There’s no wi-fi when we got there. They’re saying they just opened 2 days ago but I booked a week before when I was in Vegas. Besides that the staff was friendly and service is good although it’s hard to find the hotel because their sign is so small, we passed it several times. They should also clean their cabinets and add small refrigerator. Overall it’s all good, nice and quiet.
Stayed 2 nights in Apr 2022
Response from Gina on 19 Apr 2022
Ok po. Noted po. Thanks

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The property was under renovation and not ready to be occupied by guests.
Stayed 2 nights in Feb 2020
Response from Gina on 13 Mar 2020
Sorry for the inconvinience for the ongoing renovation. Thank you and God bless

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It desperately needs major upgrade and maintenance. I booked the property online and the pictures are no longer an accurate representation of its actual condition.
Stayed 1 night in Jan 2020
Response from Gina on 17 Jan 2020
Thank you for your comment. God bless

6/10 Okay

Fely Querubin

Travelled with family
Not good place to stay, seems may close anytime.
Place was ordinary, outdated, no appeal, felt isolated. There Dec 22nd, before even Christmas, not festive at all, no decorations. Photo must have been from when it was brand new. Hall very old, outdated look, some furniture stained, uncomfortable to sit on. At breakfast they served a cup of rice, 2 Ilokano longganisa and fried egg, choice of water or 3 in 1 coffee. There were at least 23 people at breakfast, some may have already left when we got there. Majority were children. Pool was closed yet it was advertised as great place for families. A mon asked about the pool and if I heard it right she was told it will open later which she responded, we would have checked out by then. There was no sign of the pool and water slide being opened all week, surroundings looked too dry, water had a few leaves in the pool but overall decent. The kids would have had a ball. Perfect weather to go swimming but closed. Heard later that they are planning to sell the place so probably reason that there are no improvements planned.
Stayed 1 night in Dec 2019
Response from Gina on 5 Jan 2020
Thank you very much and God bless

8/10 Good

Randy Glenn

Travelled with family
Stayed 2 nights in Dec 2019
Response from Gina on 7 Jan 2020
Thanks Sir God bless

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Gina on 1 Jan 2020
Thank you.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, huge, classic beauty, good food, nice staff
Stayed 1 night in Oct 2019
Response from Gina on 29 Oct 2019
Thank you for your nice comment. We hope to see you again and God bless