Palaces in Vietnam

"5"

"Ocean view with large balcony and fully sliding doors were a huge plus. "

"We stayed in the VIP room on the eighth floor. Excellent experience, the room is big had a couple arm chairs in it, big screen TV, comfortable bed."

"The hotel looks nice outside, but the room is dated especially the bathroom. When I stay at any hotel, the first thing I do is wipe everything that I think I would touch with a Clorox wipe. I then use that same Clorox wipe to wipe the floor. At this hotel the floor was very clean because that wipe was still white after I used it on the floor. The room needs new paint and the bathroom needs to be renovated as mold was seen everywhere - the sink, the tub, etc. I’m not sure why it’s a 5 Stars rated hotel. Maybe the outside is but definitely not the room. The bath tub is so high. You would loose your balance and fall when you step outside after the shower. "

"My first time in Vietnam and a trip for my birthday and it did not disappoint! This hotel is 10/10 and 5 star experience. I almost cried when I left because I had such a good time and didn’t want to leave. I will most certainly be back. Thank you TMS for the best birthday!"

"My pleasure to stay at this hotel… walking distance to most stores district 1"

"Vey clean boutique style hotel right in the center of it all in old town. Very attentive staff and a wonderful buffet style breakfast every morning. There are menu items that are made to order for no extra charge. The rooms are very clean. The amenities in the room are great! I can’t say enough good things about the staff…if you have a need they do everything they can to help!"

"Front desk staff were exhausted at times due to some of the counterproductive hotel policies which means everyone has to check in twice as they are not allowed to check anyone in before 3pm. They were apologetic and polite but many other customers seemed frustrated and it also meant There was always a constant queue and they didn’t seem to have many breaks as it was always the same front desk staff during our stay. Pros: they offer a 10% discount on your vin tickets. The bar staff are wonderful, friendly and make a great cocktail! We really recommend and enjoyed our conversations. (The food wasn’t great. Night caps only!) Cons: I suggest you use your check in day to arrive early and buy your vinwonders or safari ticket on day of arrival as on day of departure (even if it’s early in the morning) they won’t provide you with the 10% discount they offer which we had purchased before. We didn’t want to do the two parks in the same day (the safari isn’t feasible for most people unless you buy fast passes) and it closes at 4pm. They really have to be done on two separate days. The breakfast buffet was very hectic and unenjoyable. A lot of people pushing to get food an tea (there is usually a second buffet in the back of the area) and suggest you go for that one unless it’s close to the end of the buffet time. They are missing hot tea refills and milk so that is difficult if you need your morning caffeine. I wouldn’t book more than two days at this resort. "

"Great hotel with the most incredible staff"