Restaurant

Reviews of Residence Inn by Marriott Tysons

3 out of 5
Residence Inn by Marriott Tysons
8400 Old Courthouse Rd, Vienna, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 702 reviews" "
Rating 8 - Good. 238 out of 702 reviews" "
Rating 6 - Okay. 74 out of 702 reviews" "
Rating 4 - Poor. 26 out of 702 reviews" "
Rating 2 - Terrible. 20 out of 702 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay while visiting family in the northern VA area. Clean, quiet, pet-friendly. We liked the kitchen and full-size fridge/freezer. We will stay here again in the future.
Stayed 2 nights in May 2024

4/10 Poor

stephen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
noisiest room i've ever stayed in. not up to marriott standards; the airconditioning unit sounded like a garbage disposal on full blast. and every noise in the hall and other rooms was omnipresent. never again.also it's just cheesy to charge guests $8.48 for parking in an unattended lot, Goodbye to marriott!
Stayed 1 night in May 2024
Response from S.Flynn - General Manager on 15 May 2024
Dear Stephen, Thank you for choosing to stay with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to address your concerns that you shared.We hope your future travels are safe and tranquil.Kindest regards, Sean Flynn General Manager

10/10 Excellent

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, overall experience was good.
Stayed 1 night in Apr 2024
Response from S.Flynn - General Manager on 26 Apr 2024
Dear Alicia,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to welcoming you again soon, until then we hope your travels are safe and tranquil.Kindest regards,Sean Flynn General Manager

6/10 Okay

ALI A

Business traveller
Liked: Cleanliness, amenities
Housekeeping issues-Ice Maker was broken for 10days/ Breakfast not the best
Stayed 14 nights in Mar 2024
Response from S.Flynn - General Manager on 26 Apr 2024
Dear Ali A,Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Residence Inn Tysons.As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated our property a "3”. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience. We have made the necessary repairs to the ice machine and talked with our housekeeping and breakfast staff about your issues.Whenever you have a moment, feel free to contact me directly at the e-mail address below with any additoinal feeback so that we can continue to improve our hotel operations. We hope all your future travels are safe and tranquil.Kindest regards,Sean FlynnGeneral Manager

10/10 Excellent

Afnan Hisham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and clean and modern rooms.
Stayed 3 nights in Apr 2024
Response from S.Flynn - General Manager on 26 Apr 2024
Dear Afnan,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to welcoming you again soon, until then we hope your travels are safe and tranquil.Kindest regards,Sean Flynn General Manager

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
13 min walk to the Greensboro Metro train station to DC
Stayed 3 nights in Mar 2024
Response from S. Flynn - GM on 8 Apr 2024
Dear Kevin, We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.

10/10 Excellent

Laurie, Pleasant Gap

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from S.Flynn - General Manager on 12 Mar 2024
Dear Laurie -Thank you for staying with us during your recent travels and for taking the time to fill out the review. We will certainly share with our associates. We hope you will return in the near future, until then we hope your travels are safe and tranquil.Kindest regards,

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Noisy A/C and Heating systems
My room was very noisy. The sound of the fridge and the A/C was so loud it was hard to stay asleep when both kicked on and off alternatively.
Stayed 2 nights in Feb 2024
Response from S. Flynn - GM on 15 Feb 2024
Dear AnonymousThank you for taking the time to share your valuable feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize that we failed in meeting this expectation. We are always working to improve our guests’ satisfaction and your feedback helps us see our service and product through the eyes of our most valued guests – you! We will make sure to share your comments with our engineering team to see if we can dampen the noise in the room.On behalf of the entire hotel team, we sincerely apologize for the inconvenience. like to offer you 7,500 points to your Bonvoy account. We hope you will continue to consider Marriott hotels when traveling in the future. Until then we hope all your trips are safe and tranquil. Kindest Regards,

10/10 Excellent

Yongwon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2024
Response from S. Flynn - GM on 15 Feb 2024
Dear Yongwon,We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared withthe hotel team as a critical way of understanding how we can continue to deliver exceptional serviceto guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.

10/10 Excellent

Zlata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls were a little thin but not too bad Staff was amazing Room was very good Breakfast was outstanding Choice of snacks for purchase was very good
Stayed 2 nights in Jan 2024
Response from S. Flynn - GM on 29 Jan 2024
Thank you for staying with us during your recent travels. We appreciate your feedback and look forward to welcoming you back the next time you are in the Tysons VA area. Until then we hope your travels are safe and tranquil.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from S. Flynn - GM on 17 Jan 2024
Dear Anonymous,Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Residence Inn Tysons.As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your stay with us a “6”. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss any areas of concerns further.Whenever you have a moment, feel free to contact me directly so that we can continue to improve our hotel operations. We hope all your future travels are safe and tranquil.Kindest regards,

10/10 Excellent

treena

Liked: Cleanliness, amenities, property conditions & facilities
Love this place
Stayed 1 night in Dec 2023
Response from S. Flynn - GM on 4 Jan 2024
Dear Treena, We are delighted to have been your chosen hotel during your recent stay in Tysons. It wastruly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared withthe hotel team as a critical way of understanding how we can continue to deliver exceptional serviceto guests like you.Thank you for being a valued guest and for staying at the Residence Inn Tysons. We hope your future travels are safe and tranquil in 2024. Kindest regards, Sean Flynn

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick trip
Stayed 3 nights in Dec 2023
Response from S. Flynn - GM on 27 Dec 2023
Dear Quick Trip - Thank you for staying with us and for letting us know how your stay went. We appreciate the 8 and look forward to working towards the 10. Hope you have a relaxing and wonderful Holiday Season.

2/10 Terrible

Mary, Selinsgrove

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately after a long day of travel I waited for 15 minutes at the front desk before someone finally showed up to check me in. He then had a horrible attitude and did not even apologize for the wait. The room is nice but the customer service leaves much to be desired.
Stayed 1 night in Dec 2023
Response from S. Flynn - GM on 4 Jan 2024
Dear Mary -Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Residence Inn Tysons.As a valued guest, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience and will utilize your comments to improve our products and services to address the deficiency.We hope all your future travels are safe and tranquil in 2024.Kindest regards,

10/10 Excellent

LUCIEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from S. Flynn - GM on 16 Oct 2023
Dear Lucien,We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you. We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest regards,

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from S.Flynn - General Manager on 11 Oct 2023
Dear Christina,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kindest regards, Sean FlynnGeneral Manager

10/10 Excellent

Samer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping center
Stayed 1 night in Oct 2023
Response from S.Flynn - General Manager on 9 Oct 2023
Dear Samer,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kindest regards, Sean FlynnGeneral Manager

10/10 Excellent

NADEZHDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, the breakfasts are very tasty, good staff work at the reception and are always ready to help, I’m very glad that I chose this hotel, it was perfect, the hotel was impeccably clean, the room was perfectly clean, everything works, the hotel is a million stars
Stayed 3 nights in Oct 2023
Response from S.Flynn - General Manager on 9 Oct 2023
Dear Nadezhda,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback especially about the breakfast and housekeeping.We hope to welcome you again soon.Kindest regards, Sean FlynnGeneral Manager

8/10 Good

Withrow,

Stayed 1 night in Oct 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel near Wolftrap
Bed was soft and sagged in the middle. No where to recycle. Redone shower was excellent. Close to Wolftrap National Park. We will book this hotel again.
Stayed 1 night in Sep 2023
Response from S.Flynn - General Manager on 13 Sept 2023
Dear Julie, Thank you for taking the time fill out the survey. We value your voice and appreciate the gift of your feedback. We will certainly look into the bedding issue - especially since all the mattresses were replaced at the start of April.We will make sure to share your response with our staff. Thank you again and we hope your future travels are safe and tranquil. Kindest Regards,

10/10 Excellent

Michele

Liked: Property conditions & facilities
What a pleasant surprise!! A great place for an overnight or full week stay!! Everything you need!
Stayed 1 night in Sep 2023
Response from S. Flynn - GM on 11 Sept 2023
We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from S. Flynn - GM on 11 Sept 2023
We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.

2/10 Terrible

Shuyuan

Stayed 1 night in Aug 2023
Response from S. Flynn - GM on 11 Sept 2023
Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Residence Inn Tysons.As a valued guest, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss any areas of concerns further.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations. We hope all your future travels are safe and tranquil.Kindest regards,

10/10 Excellent

RODNEY

Stayed 1 night in Aug 2023
Response from S. Flynn - GM on 11 Sept 2023
We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from S. Flynn - GM on 28 Jul 2023
Dear Kimberly, We are delighted to have you as our guest during your recent stay in Tysons. It wastruly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest regards, Sean Flynn - GM

10/10 Excellent

ELAYNE

Stayed 2 nights in Jul 2023

10/10 Excellent

Kim

Stayed 3 nights in Jun 2023
Response from S. Flynn - GM on 28 Jul 2023
Dear Kim, We are delighted to have you as our guest during your recent stay in Tysons. It wastruly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest regards, Sean Flynn - GM

8/10 Good

Arne

Stayed 1 night in Jun 2023
Response from S. Flynn - GM on 11 Jul 2023
Thank you for staying with us during your recent travels and for taking the time to provide us with your feedback on our product and service. We hope your future travels are safe and tranquil. Kindest Regards,

10/10 Excellent

Anna

Stayed 1 night in Jun 2023
Response from S. Flynn - GM on 19 Jun 2023
Dear Anna,We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest Regards, Sean Flynn

10/10 Excellent

Gerald

Stayed 1 night in Jun 2023
Response from S. Flynn - GM on 11 Jul 2023
Thank you for staying with us during your recent travels and for taking the time to provide us with your feedback on our product and service. We hope your future travels are safe and tranquil. Kindest Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff was helpful, overall a very positive stay.
Stayed 1 night in May 2023
Response from S. Flynn - GM on 19 Jun 2023
Dear Anonymous,We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest Regards, Sean Flynn

10/10 Excellent

Jihee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from S. Flynn - GM on 19 Jun 2023
Dear Jihee,We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest Regards, Sean Flynn

10/10 Excellent

Sara, Brownsville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2023
Response from S. Flynn - GM on 16 May 2023
On behalf of the entire staff, thank you for choosing to stay at our property during your recent trip into the Tysons area. We appreciate your business and value your honest feedback. Your review has been shared withthe hotel team as a critical way of understanding how we can continue to deliver exceptional serviceto guests like you.Thank you for staying at the Residence Inn Tysons were our focus will continue to be on make every guest happy, so that they can relax and enjoy their stay. We hope you choose to create more memories with us whenever your travels bring you back to

6/10 Okay

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at the hotel for 2 nights on our way to DC. We liked the proximity to Great Falls Park. However, you need a car to get around, because the hotel is surrounded by main roads. The receptionists were friendly, and the hotel room was clean.
Stayed 2 nights in Apr 2023
Response from S. Flynn - GM on 16 May 2023
On behalf of the entire staff, thank you for choosing to stay at our property during your recent trip into the Tysons area. We appreciate your business and value your honest feedback. Your review has been shared withthe hotel team as a critical way of understanding how we can continue to deliver exceptional serviceto guests like you.Thank you for staying at the Residence Inn Tysons were our focus will continue to be on make every guest happy, so that they can relax and enjoy their stay. We hope you choose to create more memories with us whenever your travels bring you back to

10/10 Excellent

Udayan

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2023
Response from S. Flynn - GM on 16 May 2023
On behalf of the entire staff, thank you for choosing to stay at our property during your recent trip into the Tysons area. We appreciate your business and value your honest feedback. Your review has been shared withthe hotel team as a critical way of understanding how we can continue to deliver exceptional serviceto guests like you.Thank you for staying at the Residence Inn Tysons were our focus will continue to be on make every guest happy, so that they can relax and enjoy their stay. We hope you choose to create more memories with us whenever your travels bring you back to

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Mar 2023
Response from S. Flynn - GM on 28 Mar 2023
Dear Cheryl - Thank you for the feedback, we thrilled to hear that you had a great stay with us. We look forward to your return. Until then we hope your travels are safe and tranquil.Kindest regards,

4/10 Poor

phirun

Disliked: Property conditions & facilities
I booked king size bed. They change to Queen size bed with out notice. No explanation. The room is tiny. I never want to book with Expedia or with this hotel again. I have many other options.
Stayed 1 night in Mar 2023
Response from S.Flynn - General Manager on 15 May 2024
Dear Phirum, Thank you for choosing to stay with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the front desk team, so we can do our best to address your concerns that you shared about the wrong bed type.We hope your future travels are safe and tranquil.Kindest regards, Sean Flynn General Manager

10/10 Excellent

Jeffrey, Orlando

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The shuttle driver and the receptionist was amazing. I think the shuttle should be running all day long. Past 7 pm
Stayed 6 nights in Mar 2023
Response from S. Flynn - GM on 28 Mar 2023
Dear Jeffrey - Thank you for the feedback, we thrilled to hear that you had a great stay with us. We look forward to your return and will certainly revisit the shuttle hours once business levels return to normal. Until then we hope your travels are safe and tranquil.Kindest regards,

10/10 Excellent

Bert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and quiet. Breakfast buffet was excellent. Checkin was quick. Nothing really to dislike
Response from S.Flynn on 1 Dec 2022
Dear Bert, Thank you for taking the time to respond to the survey, your feedback is greatly appreciated. Thank you as well for staying with us during your recent travels. We look forward to welcoming you back in the near future. Until then, we hope all your journeys are safe and tranquil. Kindest regards, Sean Flynn General Manager

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

4/10 Poor

Sean

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Disliked: Staff & service
They missed my wakeup call - I was running late and asked for a hard copy of my bill. Front desk guy got nasty with me, said "I don't need to bow down to you people" at 6AM, with no one else in the lobby, and he was just sitting there. I think he was being raciest - but the manager said I would be getting 35,000 points as a way of apologizing - so overall, I think there is just one bad egg in the bunch.
Stayed 2 nights in May 2022
Response from General Manager on 13 Jul 2022
Please accept our sincerest apologies. We will share your message appropriately within the organization.

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
because I went thru your site "Hotels.com" i paid $75.00 more than the hotel was charging--Don't use "Hoteld.com" it is a rip off--my mistake!
Stayed 1 night in May 2022
Response from General Manager on 13 Jul 2022
Thank you for your stay!

10/10 Excellent

Bert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access for checkin. Very good location, near shopping and restaurants
Stayed 1 night in May 2022
Response from General Manager on 13 Jul 2022
Thank you for your stay!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in May 2022
Response from General Manager on 13 Jul 2022
Thank you for your stay!

2/10 Terrible

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check-in, had two reservations in my name for one day. I only made one reservation. I was charged for two reservations. Clerk says he will refund one reservation, but can’t process it until tomorrow. Waiting to see if this is corrected v
Stayed 1 night in May 2022
Response from General Manager on 25 May 2022
Thank you for your stay!

10/10 Excellent

Katy

Stayed 1 night in Apr 2022
Response from General Manager on 25 May 2022
Thank you for the score, we hope you had a lovely time staying with us!

6/10 Okay

Candido

Stayed 2 nights in Apr 2022
Response from General Manager on 12 Apr 2022
Thank you for the score, we hope you had a lovely time staying with us!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from General Manager on 12 Apr 2022
Thank you for the score, we hope you had a lovely time staying with us!

8/10 Good

Winnie

Disliked: Cleanliness
A good stay
The room is big enough for 2 people. The furnis new and bed is comfortable. Cleaness is so so. Breakfats is no good. Parking is not free, which is not reasonable. It is a suburb area.
Stayed 4 nights in Mar 2022
Response from General Manager on 12 Apr 2022
Thank you for your stay!

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ok stay
The condition and room space is good. The cleaness is ok. Breakfast is not so so.
Stayed 1 night in Mar 2022
Response from General Manager on 12 Apr 2022
Thank you for your stay!