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Pertschy Palais Hotel

4.0 star property

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Photo gallery for Pertschy Palais Hotel

Front of property
Lobby sitting area
Lobby lounge
Premium bedding, minibar, in-room safe, iron/ironing board
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Premium bedding, minibar, in-room safe, iron/ironing board

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
Minibar
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Single Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, iron/ironing board

Classic Double Room

7.6 out of 10
Good
(15 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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includes taxes & fees
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About the area

Map
Habsburgergasse 5, Vienna, Vienna, 1010

What's nearby

  • Hofburg Imperial Palace - 2 min walk - 0.2 km
  • Spanish Riding School - 2 min walk - 0.2 km
  • St. Stephen's Cathedral - 3 min walk - 0.3 km
  • Stephansplatz - 3 min walk - 0.3 km
  • Vienna State Opera - 8 min walk - 0.7 km

Getting around

  • Herrengasse U-Bahn - 5 min walk
  • Vienna Mitte Station - 18 min walk
  • Vienna International Airport (VIE) - 33 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Espresso Segafredo - ‬3 min walk
  • ‪Café Hawelka - ‬4 min walk
  • ‪Nordsee - ‬3 min walk
  • ‪Illy Caffè - ‬1 min walk

About this property

Pertschy Palais Hotel

Upscale hotel near Hofburg Imperial Palace
A short walk from St. Stephen's Cathedral and Vienna State Opera, Pertschy Palais Hotel provides a free breakfast buffet, an art gallery on-site and a shopping centre on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Additional perks include:
  • Bike hire, a round-trip airport shuttle (surcharge) and a front desk safe
  • Coffee/tea in reception, tour/ticket information and luggage storage
  • Concierge services, a 24-hour front desk and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 55 rooms boast comforts such as premium bedding, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • LCD TVs with satellite channels
  • Heating, daily housekeeping and phones

Languages

Croatian, English, French, German, Italian, Romanian

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9.0 out of 10, Wonderful, 1,000 reviews
The price is RM878
RM990 total
includes taxes & fees
28 Jun - 29 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 34 per day; reservations required; discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Library
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 8)
  • Nearby parking fee: EUR 34 per day (2297 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Pertschy Palais Hotel Vienna
Pertschy Palais Hotel
Pertschy Palais Vienna
Pertschy Palais
Pension Pertschy Hotel Vienna
Pertschy Hotel Vienna
Pertschy Palais Hotel Hotel
Pertschy Palais Hotel Vienna
Pertschy Palais Hotel Hotel Vienna

Frequently asked questions

Is Pertschy Palais Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night.

What time is check-in at Pertschy Palais Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Pertschy Palais Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Pertschy Palais Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Pertschy Palais Hotel located?

Located in Innere Stadt, this hotel is steps away from Graben, Hofburg Imperial Palace and Spanish Riding School. Vienna State Opera and Stephansplatz are also within 10 minutes. Herrengasse U-Bahn is only a 5-minute walk and Stephansplatz U-Bahn is 5 minutes.

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Pertschy Palais Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 372 out of 1000 reviews
Rating 8 - Good. 434 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean rooms, good breakfast and nice stuff.
Stayed 2 nights in Sep 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Cozy and charming hotel. Good location.
Stayed 2 nights in Dec 2024

8/10 Good

Pavle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is really good
Stayed 1 night in Aug 2023

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location just minutes from all the most important historical sites in the city.
Stayed 3 nights in May 2024

10/10 Excellent

Andrée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all the prestations of the hotel and the breakfast too. They pleasurely accept to your requests.
Stayed 3 nights in Oct 2024

8/10 Good

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Jun 2024

4/10 Poor

Afagh

Liked: Cleanliness
Disliked: Staff & service
The staff at reception were not nice. I asked a question about the breakfast time, and they responded very impolitely, saying that I had already asked this question a couple of times. They also gave me the wrong information about the breakfast time, even after realizing that I had an early morning flight.
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in this hotel was excellent! Very convenient location, great breakfast, warm and comfortable room
Stayed 2 nights in Feb 2023

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property - felt like a very authentic experience with all thr amenities we needed.
Stayed 2 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the main street where all the shops are. Friendly staff and very cool older hotel

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The location is superb

The room was not special, the breakfast is pretty good. The local is out of control excellent, right in the center of the main tourist attractions.
Stayed 3 nights in Apr 2024

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magnificent old hotel with lots of character. The breakfast is very good and coffees are available in the lobby. The parking is about a 7 minute walk away and you cannot stop in front of hotel to unload luggage. It is in the middle of the tourist area so easy to walk to restaurants, shopping and attractions.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good old school hotel

Decent hotel with good breakfasr
Stayed 3 nights in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness

Location is amazing!

Location, location, location! Pillows were perfect and the room very clean. The front desk, cleaning and breakfast staff were incredibly friendly. This is an old pensione with no air conditioning, but wonderful!
Stayed 6 nights in Aug 2024

10/10 Excellent

marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 2 nights in Jul 2024

10/10 Excellent

SUZAN

Great and safe location. Delicious breakfast and a palace a like room reflects the history of Vienna. Thank you for this beautiful experience. Had a lovely time.
Stayed 1 night in May 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff: friendly, kind, professional, knowledgeable.
Stayed 4 nights in Sep 2022

10/10 Excellent

Nedim Mahmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location, polite staff, delicious breakfast
Stayed 3 nights in Feb 2023

10/10 Excellent

ADRIANO DE

Liked: Cleanliness, staff & service, amenities
Excellent service especially for breakfast, thanks kumary!!!!
Stayed 4 nights in Aug 2023

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
Fantastically located within central Vienna, the hotel is ideal for short stays. Very clean and staff are friendly. The room is basic, however, it is was ideal for us as we only needed a convenient location and clean space to stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in May 2024

8/10 Good

Nika

Liked: Amenities
money worth
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in city center only minutes from St Stephens. Staff extremely helpful. An older hotel with courtyard but renovated and comfortable. Good breakfast buffet.
Stayed 2 nights in May 2023