"Front desk agents are not welcoming or helpful like I would expect from a hotel of that standing. They didn’t give adequate instruction about the daily cleaning or whether you had breakfast. The default was no room service unless you instruct it from their iPad although the door had a paper instructing to service the room. If the iPad determines the room service, why would they leave a door paper to use as well. The front agents were cold, gave minimal to no information about surroundings or help in transports even when asked. I would suggest more training in hospitality when they greet travelers on check-in and giving complete and clear instructions about the hotel and anything else that can help their guest stay."
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