Reception

Reviews of Hotel Schani Salon

4 out of 5
Hotel Schani Salon
Mariahilfer Strasse 58, Vienna, Vienna

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 71 reviews" "
Rating 8 - Good. 19 out of 71 reviews" "
Rating 6 - Okay. 4 out of 71 reviews" "
Rating 4 - Poor. 0 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hotel Schani Salon on 24 Apr 2024
Lieber Gast!vielen Dank, für deine tolle Bewertung und wir hoffen dich schon bald wieder bei uns begrüßen zu dürfen.Liebe GrüßeSchani Salon Team

8/10 Good

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice boutique-style hotel right on the high street. Staff were lovely and the rooms were spot on for what we needed them for. Only downside was that we could hear next door’s movie blaring all night long but otherwise no complaints.
Stayed 3 nights in Dec 2023
Response from Hotelmanagement on 23 Dec 2023
Dear Zoe, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at our boutique-style hotel and found our staff lovely. It's fantastic to know that the rooms met your expectations and served your needs well.We sincerely apologize for the inconvenience caused by the noise from the adjacent room. We understand the importance of a peaceful night's sleep and are committed to ensuring that our guests have a comfortable stay. We will look into ways to minimize such disturbances in the future.Your feedback is invaluable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even more enjoyable experience.Warm regards,AlinaGuest Service Supervisor

10/10 Excellent

christopher

Stayed 3 nights in Dec 2023
Response from Hotel Schani Salon on 31 Dec 2023
Hallo Christopher!Vielen Dank für dein tolles Rating! Wir wünschen dir und deiner Familie ein frohes neues Jahr und hoffen dich bald wieder bei uns begrüßen zu dürfen!Liebe GrüßeAnna BennerJr. Resident Manager

8/10 Good

Nabil

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Hotel Schani Salon on 18 Dec 2023
Hallo Nabil! vielen Dank, dass du dir die Zeit genommen hast eine Bewertung zu schreiben. Es freut uns zu hören, dass du deinen Aufenthalt genossen hast und würden uns freuen wenn du uns bald wieder besuchst! Schöne Weihnachten!Servus und Baba,Anna

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Schani Salon is conveniently located. The staff were super friendly and helpful. The room was smaller than depicted. a couple of things I’d like to have seen; 1) better cleaning of our room and 2) space to put your things.
Stayed 6 nights in Dec 2023
Response from Hotel Schani Salon on 18 Dec 2023
Dear Jeffrey,Thank you for taking the time to review your stay at Hotel Schani Salon. We truly appreciate your feedback regarding your experience.We're delighted to hear that you found our hotel conveniently located and that our staff was helpful during your stay. Your kind words mean a lot to us.We apologize that the room size did not meet your expectations. We understand the importance of accurate depictions, and we'll ensure our descriptions are clearer to avoid any misconceptions in the future.It's disappointing to learn that the cleanliness of your room fell short of our usual standards. This is not the experience we aim to provide, and we'll address this with our housekeeping team to ensure a higher level of cleanliness for our guests.Additionally, we acknowledge your feedback regarding the storage space in the rooms. However we would like to inform you that the room facilities are part of our modern and minimalistic style.We hope to welcome you back very soon! Merry Christmas!Kind regards,Anna

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The exterior and entrance were unusual for this American, you enter off a busy pedestrian street and go through an ugly vacant room to the elevator which takes you up to the lobby. The lobby is very nice and the staff was extremely helpful and friendly. I would stay here again.
Stayed 2 nights in Nov 2023
Response from Team Hotel Schani Salon on 6 Dec 2023
Dear guest,Thank you for sharing your experience with us. We appreciate your feedback regarding our hotel's entrance. While it may differ from the usual American layout, we're glad to hear that despite this, our team's assistance and the welcoming lobby made a positive impression.We're delighted that you found our staff helpful and friendly, and it's wonderful to hear that you would consider staying with us again. We constantly strive to provide a comfortable and pleasant experience for all our guests.We hope to welcome you back for another enjoyable stay in the future.Warm regards,Anna Benner (Jr. Resident Manager)

10/10 Excellent

Sean, DPO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Vienna
It's a good location. There's a few things I think could be better (some noise upstairs), but overall really nice people running the place and a decent value
Stayed 4 nights in Jul 2023
Response from Thank your for your review on 24 Jul 2023
Dear Elizabeth, thank you so much for your feedback. You can contact us anytime at the reception, if there is anything we can help you with, for example with the noice upstairs. We are happy to here that you had a good stay and that you liked the location and our team. We hope to welcome you again. Greetings from Vienna :) your Hotel Schani Salon Team

10/10 Excellent

Helmut

Stayed 2 nights in Jul 2023
Response from Danke für dein Feedback on 1 Aug 2023
Lieber Helmut, vielen Dank für deine Bewertung. Es freut uns zu hören, dass du einen angenehmen Aufenthalt in unserem gemütlichen Hotel direkt an der Mariahilfer Straße gelegen hattest. Wir freuen uns schon dich wieder bei uns begrüßen zu dürfen! Alles Liebe, dein Hotel Schani Salon Team

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with very cute bar/reception area. Extremely pleasant and attentive staff.
Stayed 3 nights in Jun 2023
Response from Thank you for your kind review on 24 Jul 2023
Dear Alicia, thank you very much for your review. We are delighted to hear that you had a great stay with us and that you were happy with our team. Looking forward to welcome you soon again :) Best regards, your Hotel Schani Salon Team

8/10 Good

Anja

Stayed 3 nights in Jun 2023
Response from Thank you for your feedback on 1 Aug 2023
Dear Anja, thank you very much for your feedback. We are delighted to hear that you had a great stay with us :) We hope to welcome you in our cozy hotel soon again. Best regards, Hotel Schani Salon Team

8/10 Good

Alex

Stayed 2 nights in Jun 2023
Response from Thank you for your review on 1 Aug 2023
Dear Alex, we are happy to hear that you had a great stay with us. Thank you for you feedback. We hope to welcome you soon again :)Greetings from Vienna!Hotel Schani Salon Team

10/10 Excellent

Julius

Stayed 2 nights in May 2023
Response from Guest Service Manager on 22 May 2023
Dear Julius,thank you very much for this great review.Best regards,Your Hotel Schani Salon Team

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Guest Service Manager on 22 May 2023
Dear Carlos,thank you very much for your great review!We hope to see you soon again,Your Hotel Schani Salon Team

10/10 Excellent

Michael

Stayed 6 nights in Apr 2023
Response from Guest Service Manager on 22 May 2023
Dear Carlos,thank you very much for your great review!We hope to see you soon again,Your Hotel Schani Salon Team

10/10 Excellent

Carlos

Stayed 1 night in Apr 2023
Response from Guest Service Manager on 22 May 2023
Dear Carlos,thank you very much for your great review!We hope to see you soon again,Your Hotel Schani Salon Team

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! Clean, modern, friendly staff. Metro stop almost right out the front door of the building, easy to get around. Would recommend to anyone going to Vienna.
Stayed 5 nights in Jul 2022
Response from Guest Service Manager on 7 Sept 2022
Dear Shelby,we are very happy to hear that you had a wonderful stay at our cozy hotel!A big and heartfelt thank you for your recommendation!Hopefully we will see you soon again,Your Hotel Schani Salon Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Our Stay!
Great stay! we loved shani salon. staff was super friendly the location is perfect! the snacks and coffee were a great touch and the rooms were great, very clean and very comfortable. the beds were very comfortable and the rainfall shower was an extra touch that we appreciated. the one strange thing was that they didnt replenish spoons or coffee creamers a few nights of our stay. which i found kind of odd, but definitely not a deal breaker. book this hotel!
Stayed 8 nights in Nov 2021

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Rooms are very clean and modern but very tight.
Stayed 3 nights in Nov 2021

10/10 Excellent

angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Theocharis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre-x-mas w/end break
Great little 24 room hotel in Mariahifer in a shopping centre people always smile on face ,room was spacious & clean would use again
Stayed 3 nights in Dec 2019
Response from Team Schani Salon on 24 Feb 2020
Dear Stuart, Thank you for taking time, giving us feedback regarding your stay at Hotel Schani Salon. We are very happy, that you felt so comfortable with our crew and also that you mentionned our atmosphere so positively. We are looking forward to seeing you soon! Warm regards The Team Schani Salon

10/10 Excellent

Nelda, Athens,GA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, best museums and Christmas markets, helpful and friendly staff! A shout out to Dina, who was courteous, knowledgeable and just the nicest!
Stayed 3 nights in Dec 2019

10/10 Excellent

Wee hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel stay
The service of the staff and the condition of the hotel room and overall was great. Location is along shopping street which is convenient too.
Stayed 3 nights in Nov 2019

10/10 Excellent

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming!
Fantastic stay. The room was clean, well kitted out and looked good. Breakfast was fantastic, with a large selection of food and plenty of it. The staff we extremely helpful and friendly. The location is superb with a short walk to the museum's quarter and a quick underground journey to the heart of the city. Shopping on your doorstop too!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The hotel is in a great location and super close to the underground metro system. Everyone was pleasant and our room was very quiet. Would definitely stay here again!! We miss Vienna already.
Stayed 4 nights in Aug 2019

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in great location
This hotel has been newly decorated with good facilities. The rooms are small but functional.and I was particulary impressed with the shower system which included a rainfall head. It is in an excellent locaion just 50 metres from an underground station in the main shopping street of Vienna.
Stayed 3 nights in Aug 2019

10/10 Excellent

chanchal yadav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulously designed hotel room. Refreshing design and clean! Enjoyed our short stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna trip
This hotel is in a great location with shops and restaurants Close to train and walking distance to downtown
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My husband and I loved this hotel. It has such a cool design and the bedrooms were so comfortable. It was so clean and felt very new. The staff were so friendly and their reception is 24 hours which was really convenient. The location, while not not in the centre of the city, was very convenient to shopping and transport into the city. Or if you are feeling active, it’s a very scenic 20 minute walk.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.. the place is new and clean. breakfast is expensive so we ate outside.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Cal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
Excellent location in the area I love that is convenient for everything. The hotel has been completely renovated with a flair. Service was helpful and my room was quite large.
Stayed 4 nights in Apr 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in a great area
It was a great couple of nights in this unique hotel situated on a main shopping street. Service was very friendly, the breakfast offered is very good and affordable, the rooms are bright and quite spacious. Just take note of the exposed shower if you’re sharing a room as there is no privacy. I was by myself so it wasn’t an issue. I would stay again in a heartbeat.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Adi, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel centrally located
I had a great experience. The hotel is in a great location, room was great and mattress was comfy. Staff super friendly and helpful.
Stayed 3 nights in Mar 2019

2/10 Terrible

dean, Wenatchee

Stop using Spanish. I am English speaking..............
Stayed 1 night in Mar 2024
Response from Answer to your review on 20 Mar 2024
Dear Dean, thank you for sharing your experience. I can not explain why you see things in Spanish. Have you tried changing the language?If you need further help, don't hesitate to contact us again. Best regards, Laura Guest Service Supervisor

8/10 Good

Tanja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist sehr zentral ...super zum shoppen . Zimmer sind eher klein aber gut ausgestattet ...im der Nacht hell ....hat Charm
Stayed 1 night in Feb 2024
Response from Hotelmanagement on 14 Feb 2024
Liebe Tanja,herzlichen Dank für dein wertvolles Feedback! Es erfüllt uns mit Freude zu hören, dass unser Hotel deinen Erwartungen entsprochen hat und du einen angenehmen Aufenthalt hattest. Besonders schätzen wir deine Aufmerksamkeit für die Ausstattung unserer Zimmer.Mit herzlichen Grüßen aus Wien,Alina GuseinovaGuest Service SupervisorHotel Schani Salon

10/10 Excellent

Nicoline

Stayed 3 nights in Dec 2023
Response from Hotel Schani Salon on 12 Dec 2023
Hallo Nicoline!Vielen Dank, dass du dir die Zeit genommen hast eine Bewertung zu schreiben!! Über deine volle Punktzahl und das dementsprechend positive Feedback haben wir uns sehr gefreut.Wir hoffen natürlich, die bald wieder bei uns begrüßen zu dürfen!Schöne Feiertage!Mit freundlichen GrüßenAnna BennerJr. Resident Manager

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Schani Salon on 6 Dec 2023
Dear Tamer,thank you very much for your positive Feedback! We are delighted to hear that you enjoyed your stay with us and we would be happy to welcome you again soon!Kind regards,Anna Benner (Jr. Resident Manager)

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the heart of Vienna!
Stayed 1 night in Jul 2023
Response from Thank you for your kind review on 24 Jul 2023
Dear Timothy, thank you for your feedback. We are glad to hear that you had an amazing stay with us. We hope to welcome you soon again! Greetings from Vienna :) your Hotel Schani Salon Team

10/10 Excellent

GIANCARLO, CASTELL'ARQUATO

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto perfetto
Stayed 3 nights in May 2023
Response from Guest Service Manager on 22 May 2023
Dear Giancarlo,thank you very much for your nice words.We hope to welcome you soon again!Best regards,Your Hotel Schani Salon Team

10/10 Excellent

SangYoung

Stayed 1 night in Dec 2022

10/10 Excellent

Thomas, Rösrath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage für Sightseeing und Shopping in Wien. Die Zimmer sind etwas klein, aber für ein verlängertes Wochenende vollkommen ausreichend ausgestattet. Hervorzuheben ist das gute Frühstück und das überdurchschnittliche freundliche Personal.
Stayed 1 night in Aug 2022
Response from Guest Service Manager on 7 Sept 2022
Lieber Thomas,es freut uns sehr, dass du so eine schöne Zeit bei uns verbracht hast. Hoffentlich konnte dich unser tolles Frühstück und unser charmantes Team überzeugen, bald wieder ein Shoppingwochenende bei uns zu verbringen.Mit lieben Grüßen aus Wien,Dein Hotel Schani Salon Team

6/10 Okay

Davidson

Liked: Cleanliness, staff & service
Acesso ruim e estacionamento longe
Stayed 2 nights in May 2022
Response from Schani Team on 29 Jun 2022
.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022