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Hotel Mercure Wien Westbahnhof
4.0 star property

Upscale hotel, walk to Mariahilfer Street

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Mercure Wien Westbahnhof

Photo gallery for Hotel Mercure Wien Westbahnhof

Bar (on property)
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
International cuisine
Exterior

Overview of Hotel Mercure Wien Westbahnhof

Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is RM 326
Price available on 30/04/2024

Explore the area

Map
Felberstrasse 4, Vienna, Vienna, 1150
  • Popular LocationWiener Stadthalle7 min walk
  • Popular LocationSchönbrunn Palace5 min drive
  • Popular LocationVienna State Opera6 min drive
  • AirportVienna (VIE-Vienna Intl.)29 min drive
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Room options

View all photos for Room, 1 Single Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Single Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Satellite channels
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Single Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, 2 Single Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from room
Leonardo Hotel Vienna Otto Wagner
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
8.4 out of 10, Very good, (202)
The price is RM517
per night
RM582 total
includes taxes & fees
3 May - 4 May
Leonardo Hotel Vienna Otto Wagner

About the area

Vienna

Hotel Mercure Wien Westbahnhof is located in Rudolfsheim-Fünfhaus, a neighbourhood in Vienna, and is in a shopping district and near a metro station. Vienna State Opera and Schönbrunn Palace are notable landmarks, and the area's natural beauty can be seen at Danube River and Prater. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium.
Visit our Vienna travel guideOpens in a new window

What's nearby

  • Mariahilfer Street - 4 min walk
  • Wiener Stadthalle - 7 min walk
  • Schönbrunn Palace - 5 min drive
  • Vienna State Opera - 6 min drive
  • St. Stephen's Cathedral - 10 min drive

Getting around

  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West U-Bahn - 3 min walk
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • Starbucks - 3 min walk
  • Schnellimbiss Europaplatz - 4 min walk
  • Trzesniewski - 3 min walk
  • Subway - 3 min walk
  • Restorant Westbahn Hotel - 1 min walk

About this property

Hotel Mercure Wien Westbahnhof

Upscale hotel near Schönbrunn Palace
Near Mariahilfer Street and Wiener Stadthalle, Hotel Mercure Wien Westbahnhof provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Westside, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, concierge services and tour/ticket information
  • Free newspapers, luggage storage and multilingual staff
  • Guest reviews speak well of the helpful staff and location
Room features
All 252 rooms offer comforts such as laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and heating

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Bulgarian, Croatian, English, French, German, Hungarian, Italian, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westside
  • Westside

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,799 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • Lift

More

  • 2 buildings
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

Is Hotel Mercure Wien Westbahnhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per day.

How much is parking at Hotel Mercure Wien Westbahnhof?

Self-parking is available for EUR 25 per day.

What time is check-in at Hotel Mercure Wien Westbahnhof?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Mercure Wien Westbahnhof?

Checkout is at 11:30 AM.

Where is Hotel Mercure Wien Westbahnhof located?

Located in Rudolfsheim-Fünfhaus, this hotel is within a 10-minute walk of Mariahilfer Street and Wiener Stadthalle. MuseumsQuartier and Naschmarkt are also within 1 mile (2 km). Vienna West U-Bahn and Gerstnerstraße-Westbahnhof Tram Stop are within a 5-minute walk.

Hotel Mercure Wien Westbahnhof Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 191 out of 789 reviews" "
Rating 8 - Good. 381 out of 789 reviews" "
Rating 6 - Okay. 161 out of 789 reviews" "
Rating 4 - Poor. 37 out of 789 reviews" "
Rating 2 - Terrible. 19 out of 789 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Great place to stay close to the train station.
Stayed 2 nights in Apr 2024

4/10 Poor

Francois

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room are to small, no plug available, and very noisy, bed is for a child,
Stayed 1 night in Mar 2024

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Stayed 2 nights in Feb 2024

8/10 Good

Norbert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Vienna in September 2023
very good location right next to the old Westbahnhof (railway station). Great access to subway, street cars (tram), and busses. Excellent (!) breakfast - best if you come early. A place I can recommend.
Stayed 2 nights in Sep 2023

8/10 Good

Daniela daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, small rooms. Only use it to sleep one night. Convenient pick up spot for transfers

4/10 Poor

Heysaraj

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very small and there was no space to put a suitcase and hand luggage.
Stayed 3 nights in Sep 2023

8/10 Good

Rosario, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet The only thing i have an issue is the air conditioner does not function as cold as we wanted .The temperature is set at 20 degrees but the setting could not be adjusted.
Stayed 3 nights in Aug 2023

8/10 Good

yousef

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable
I enjoyed staying at this hotel
Stayed 2 nights in Aug 2023

6/10 Okay

Diego

Business traveller
Disliked: Room comfort
The room had no Airconditioning, in a very hot weather. The room should clearly state whether it has A/C otr not. For a 4 start hotel that was VERY DISAPOINTING!!!!!!! I WOULD NEVER COME BACK NOR RECOMEND IT.
Stayed 5 nights in Jun 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I was particularly impressed by the outstanding breakfasts provided.
Stayed 4 nights in Jun 2023