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Hotel Donaustadt Kagran

Hotel in Vienna with free breakfast and 24-hour front desk

Choose dates to view prices

At Hotel Donaustadt Kagran, a shopping mall on site and free breakfast buffet await your arrival. Stay connected with in-room WiFi, enjoy newspapers and luggage storage at your convenience, plus the helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Room amenity

Standard Double Room

8.4 out of 10
Very good
(23 reviews)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
In-room safe
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

7.2 out of 10
Good
(17 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
In-room safe
Desk
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Room amenity

Single Room

7.8 out of 10
Good
(6 reviews)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
In-room safe
Desk
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Room amenity

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
In-room safe
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Donaufelderstraße 232, Vienna, Vienna, 1220

What's nearby

  • Donau Zentrum - 14 min walk - 1.2 km
  • Alte Donau - 16 min walk - 1.4 km
  • Donaupark - 4 min drive - 2.8 km
  • Vienna International Centre - 4 min drive - 2.8 km
  • Gaensehaeufel - 4 min drive - 2.5 km

Getting around

  • Vienna Floridsdorf Station - 4 min drive
  • Saikogasse Tram Stop - 4 min walk
  • Vienna International Airport (VIE) - 19 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Napoleon - ‬10 min walk
  • ‪Safran - ‬10 min walk
  • ‪Türkis - ‬13 min walk
  • ‪Restaurant Fischer - ‬7 min walk

About this property

Hotel Donaustadt Kagran

Hotel near Prater
Hotel Donaustadt Kagran provides amenities, such as a free breakfast buffet and a shopping centre on-site. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), express check-out and express check-in
  • A lift, smoke-free property and a 24-hour front desk
  • Free newspapers, luggage storage and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms boast comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with hairdryers and shampoo
  • Heating, daily housekeeping and desks

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The price is RM299
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

Best Western Hotel Kagran
Best Western Hotel Kagran Vienna
Best Western Kagran
Best Western Kagran Vienna
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran
Donaustadt Kagran Vienna
Donaustadt Kagran
Hotel Donaustadt Kagran Hotel
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran Hotel Vienna

Frequently asked questions

Is Hotel Donaustadt Kagran pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Donaustadt Kagran?

Self-parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Hotel Donaustadt Kagran?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Donaustadt Kagran?

Checkout is at 11 AM.

Where is Hotel Donaustadt Kagran located?

Located in Donaustadt, this hotel is within 1 mile (2 km) of Donau Zentrum and Alte Donau. Vienna International Centre and United Nations Industrial Development Organization Headquarters are also within 2 miles (3 km). Saikogasse Tram Stop and Kagraner Place U-Bahn are within a 5-minute walk.

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Hotel Donaustadt Kagran Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 260 out of 761 reviews
Rating 8 - Good. 351 out of 761 reviews
Rating 6 - Okay. 112 out of 761 reviews
Rating 4 - Poor. 20 out of 761 reviews
Rating 2 - Terrible. 18 out of 761 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as good as expected, I would definitely stay here again, where I to come back to Wien
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Close by to things.
Stayed 2 nights in Sep 2025

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel, close to the metro station.
Stayed 7 nights in May 2025

10/10 Excellent

Milica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Hafizatul Ain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would like to stay here again!

The room super clean and comfortable. The breakfast also so amazing. You got everything for the perfect morning!
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to find just a short walk from the underground line U1 very friendly staff very clean room The only down side no tea or coffee making facilities in the room Breakfast. Had a good continental selection
Stayed 2 nights in Jul 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent hotel
Stayed 6 nights in Apr 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price. Great breakfast. It is quite a ways outside of the tourist area but easy to get there on the subway. Very limited restaurant selection near the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining area is very organized, clean and beautiful. Breakfast is excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks a lot, staff was very kind and the place is very convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Yuli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay not to far from city center but for chaper price The room was huge and comfortable. Breakfast and breakfast staff just wonderful

10/10 Excellent

KANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment and service!
Stayed 6 nights in Jan 2024

10/10 Excellent

Csilla

Liked: Cleanliness, amenities
Very pleasant service. Perfect breakfast. Highly recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great to have a proper room part. Bathroom and toilet in different rooms. Great to have. Was warm From the ground, excelente at wintertime. All in one a good stay for few days. Bed Was comfortable to sleep.
Stayed 2 nights in Dec 2024

6/10 Okay

Anne-Kristin

Liked: Cleanliness
Disliked: Staff & service
I was given two room cards for my single room but only took on with me going out for supper. I was told to use the garage entrance after 8 pm. Unfortunately the key card did not work and I had to wait in front of the hotel for 90 min before a nice security guard let me in. Since it got dark and the area is not pleasant I felt very uncomfortable waiting. On a positive note the breakfast service was very pleasant. But please advice your guest to take always the two room keys and have a faster service to help guest that are locked out of the property.
Stayed 1 night in Aug 2025

8/10 Good

Douglas

Liked: Staff & service, amenities, property conditions & facilities
Best price service you can have in Vienna
Stayed 6 nights in Oct 2023

8/10 Good

Muhammad

Liked: Staff & service
Staff was nice. Location was good. Cleanliness was poor. The carpet in lobby on first floor had large stains. The TV probably had only one or two english channels. It was expensive for the quality provided.
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
It was fine apart from no air conditioning. The breakfast was reasonable No kettle in the room and limited space to put luggage
Stayed 3 nights in Aug 2024

6/10 Okay

Tobias

Liked: Staff & service
Disliked: Cleanliness
The carpet in my room was disgustingly dirty! Rooms towards the street are rather loud (tram line, cars). Breakfast buffet, but don't expect anything special. Advantages: you can book on short notice with limited budget, metro station close by, friendly staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Alban

Liked: Staff & service
Ok
Stayed 1 night in Oct 2024

2/10 Terrible

Charles

Disliked: Staff & service
I never stayed there, due to the hotel's inflexible change/cancellation policy and Expedia's inability to assist me. Terrible, non- or awful-communicating management. Avoid unless you're prepared to engage in a dispute with the hotel management if you need to change the dates or cancel the reservation!
Stayed 3 nights in Dec 2024

2/10 Terrible

Felipe

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad experience.
Stayed 6 nights in Mar 2024

4/10 Poor

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive - breakfast was nothing to complain about. Rooms had dirty carpets and were hit due to no ac. So when we cracked the window we got a little better air flow, but unfortunately we were situated on the main road so the noise from the cars and trams kept us up. Would not stay here again. Reception closes at 8pm so hopefully you do not have any problems getting into your room after that time.
Stayed 1 night in Jul 2023

6/10 Okay

don

Disliked: Property conditions & facilities, room comfort

NO A/C

no a/c. room is too hot to sleep.
Stayed 1 night in Aug 2023