Hotel Kaiserhof Wien
4.0 star property

Upscale spa hotel, walk to Vienna State Opera

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Kaiserhof Wien

Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Front of property
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Dining
Bathroom

Overview of Hotel Kaiserhof Wien

VIP Access
9.8

Exceptional

Highlight
  • Staff & service is scored top 10% in Vienna by travellers.

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
The price is RM 917
Price available on 07/04/2024

Explore the area

Frankenberggasse 10, Vienna, Vienna, 1040
  • Popular LocationAlter Ego2 min walk
  • Popular LocationWien Mitte Station10 min drive
  • Popular LocationVienna (XWC-Vienna Central Station)11 min drive
  • Popular LocationVienna Central Station12 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Classic Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Classic Double or Twin Room (with extra bed)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Business Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Vienna

Hotel Kaiserhof Wien is located in Wieden, a neighbourhood in Vienna, and is near a metro station. Vienna State Opera and Belvedere are cultural highlights, and some of the area's notable landmarks include Hofburg Imperial Palace and Ernst Happel Stadium. Vienna University of Technology and Naschmarkt are two other places to visit that come recommended.

What's nearby

  • Naschmarkt - 5 min walk
  • Vienna State Opera - 9 min walk
  • Belvedere - 11 min walk
  • Stephansplatz - 16 min walk
  • St. Stephen's Cathedral - 17 min walk

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • Kaffeefabrik - 4 min walk
  • Matcha Komachi - 4 min walk
  • Pizzeria Riva Favorita - 3 min walk
  • Fein Essen - 2 min walk
  • Santos | Mexican Grill & Bar - Wieden - 4 min walk

About this property

Hotel Kaiserhof Wien

Upscale eco-certified hotel refurbished in 2016 and located near Vienna State Opera
Located close to Vienna University of Technology and St. Charles Church, Hotel Kaiserhof Wien provides a coffee shop/cafe, a library and dry cleaning/laundry services. Indulge in some rest and relaxation at Spabereich, the on-site spa. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Luggage storage, a computer station and multilingual staff
  • A lift, a porter/bellboy and tour/ticket information
  • Guest reviews say great things the breakfast, helpful staff and first-rate property condition
Room features
All 74 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 26 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Building
  • Built in 1896
  • Fireplace in lobby
  • Renovated entire property - February 2016
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Airport shuttle fee: EUR 55 per vehicle (return, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55
  • Self-parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Is Hotel Kaiserhof Wien pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Kaiserhof Wien?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof Wien on 7 Apr 2024 start from RM 916.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Kaiserhof Wien?

Self-parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Kaiserhof Wien?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Kaiserhof Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per vehicle applies.

Where is Hotel Kaiserhof Wien located?

Located in Wieden, this spa hotel is within a 5-minute walk of St. Charles Church, Vienna University of Technology and Naschmarkt. Vienna State Opera is 0.4 mi (0.7 km) away. Resselgasse Station and Paulanergasse Station are within a 5-minute walk.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 846 out of 1004 reviews" "
Rating 8 - Good. 144 out of 1004 reviews" "
Rating 6 - Okay. 10 out of 1004 reviews" "
Rating 4 - Poor. 4 out of 1004 reviews" "
Rating 2 - Terrible. 0 out of 1004 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Service impeccable, very well located, all renewed and excellent breakfast! Fully recommend. My family and I had a great time .
Stayed 4 nights in Mar 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay in this conveniently located, close to Vienna center hotel. The stuff was very friendly and accommodative. The room was very comfortable and clean. I would recommend this hotel for all fellow travellers
Stayed 1 night in Feb 2024

10/10 Excellent

Kaiser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, and conveniently located. I would absolutely stay there again next time I'm in Vienna!
Stayed 2 nights in Feb 2024

10/10 Excellent

Clara

Stayed 4 nights in Feb 2024

10/10 Excellent

Amila

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel breakfast, accommodating staff and close to many restaurants and shops in the city center
Stayed 3 nights in Feb 2024

10/10 Excellent

Jose de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk anywhere
Stayed 3 nights in Feb 2024

8/10 Good

Russell

Travelled with partner
Liked: Amenities
First impressions Good. Homely feel, some internal noise at times from other guests, no external noise. Breakfast was Awesome!
Stayed 3 nights in Jan 2024

8/10 Good

Suzanne

Liked: Staff & service, property conditions & facilities
Temperature control is completely managed by front desk, found out they never turned on room heat when I checked in..also using sauna needs 30 min notice? Several requests to make dinner reservations in advance of stay were ignored by front desk, despite their offering in first place. Breakfast was outstanding. Rooms have lovely sheets, pillows, comforters. Short walk to most areas.
Stayed 6 nights in Jan 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quite lovely hotel with friendly and helpful staff. Breakfast is superb. Location is very good. Five minutes walk to Karlsplatz U-Bahn and team stops are even closer.
Stayed 3 nights in Dec 2023

8/10 Good

Robin, Pasadena

Stayed 3 nights in Dec 2023