Located in Favoriten, a neighbourhood in Vienna, Smart Apart Living – Wien Hauptbahnhof - self check-in is in the entertainment district and near a metro station. Vienna State Opera and Belvedere are notable landmarks, and travellers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game while in town? See what's happening at Ernst Happel Stadium or Wiener Stadthalle. Visit our Vienna travel guide
Smart Apart Living – Wien Hauptbahnhof - self check-in
Upscale apartment near Vienna State Opera
Smart Apart Living – Wien Hauptbahnhof - self check-in provides a garden and more. Stay connected with free in-room WiFi.
Other perks at this apartment include:
Continental breakfast (surcharge), express check-out and express check-in
A front desk safe, smoke-free property and a lift
A vending machine
Room features
All guest rooms at Smart Apart Living – Wien Hauptbahnhof - self check-in include comforts, such as pillow menus, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Hypo-allergenic bedding and down duvets
Bathrooms with hairdryers and toilet paper
Flat-screen TVs with satellite channels
Kitchenettes, full-sized fridge/freezers and stovetops
Is Smart Apart Living – Wien Hauptbahnhof - self check-in pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Smart Apart Living – Wien Hauptbahnhof - self check-in?
As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Smart Apart Living – Wien Hauptbahnhof - self check-in on 15 Nov 2026 start from RM351, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Smart Apart Living – Wien Hauptbahnhof - self check-in?
This property doesn't offer parking.
What time is check-in at Smart Apart Living – Wien Hauptbahnhof - self check-in?
Check-in start time: 2 PM; check-in end time: anytime.
What time is check-out at Smart Apart Living – Wien Hauptbahnhof - self check-in?
Checkout is at 11 AM.
Where is Smart Apart Living – Wien Hauptbahnhof - self check-in located?
Located in Favoriten, this apartment building is 1.1 mi (1.7 km) from Belvedere and within 3 miles (5 km) of Vienna State Opera and St. Stephen's Cathedral. Vienna Christmas Market and Hofburg Imperial Palace are also within 3 miles (5 km). Gellertplatz Tram Stop and Reumannplatz U-Bahn are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Smart Apart Living – Wien Hauptbahnhof - self check-in Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The confirmation code provided by Expedia didn’t match the confirmation code for check-in, and the staff had to manually assign one after looking up the reservation. I believe this error was on Expedia‘s part. The hotel staff were excellent and very helpful.
Stayed 1 night in Aug 2026
Verified review
8/10 Good
zahoor
19 Aug 2023
Liked: Amenities, property conditions & facilities, communication
Nice place to stay. Good facilities area was quite cosmopolitan which we liked. Good Parking is available locally for 10euro 24hrs. Good place to stay
Stayed 1 night in Aug 2023
Verified review
8/10 Good
Rachel
18 Sept 2025
Liked: Cleanliness, amenities, communication
Room had all we need, easy access to apartment. Clean room with towels. Just a couple of stops on the subway which made the access to the centre very easy. Neighbourhood may appear a bit intimidating but we didn’t have any issues. Would stay there again
This property does not have a person to check in with, a code emailed to you prior. The code I received was incorrect. The situation was stressful. There is a telephone number to ring if you experience problems however traveling with just an eSIM doesn’t allow this type of contact. I was fortunate that another guest phoned on my behalf and a correct code was issued. The screen check in process was all in German. Difficult.
The room was comfortable and spacious, fresh clean linen and towels. I didn’t like only having one key card for entry and no onsite staff.
The room was disgusting, there was a foul odour upon arrival, the toilet was dirty and there was cobwebs all over the room. NOT TO MENTION THE BEDBUGS. It was as if the room had been left uncleared for ages before we were set to stay.
We stayed in the room for as long as it took us to find a new place to stay... around 20 minutes after it took us almost 30 minutes to get checked in at the self service check-in since the email they sent with a check-in code was sent straight to my spam mail box... you can't make it up.
NEVER stay here it is disgusting.
Stayed 4 nights in Jul 2026
Verified review
2/10 Terrible
Michael
4 Mar 2023
Liked: Cleanliness
Disliked: Communication
The property is a mile from the train station. Two metro stops.
Check in is a pos terminal with an agent who speaks poor English.
Stayed 1 night in Mar 2023
Verified review
8/10 Good
Katie
14 Jun 2022
Liked: Cleanliness, room comfort, communication
Comfortable and easy to get to
Convenient location and a comfortable base. The small kitchenette was fine for drinks/breakfast, and the living area means there is somewhere to relax rather than just sitting on the bed.
The check in process is very easy, and the property was easy to find. There are shops and an underground station not far away.
The only downside is that there are no curtains or blinds in the property, so you feel very exposed when changing as the property over the road can probably see in.
Stayed 4 nights in Jun 2022
Verified review
4/10 Poor
Magnus
15 Dec 2025
Liked: Communication
Disliked: Cleanliness, room comfort
We are very dissapointed with the hotel. We found the floor in the room unclean and the sheets had some stains on them. In addition, the ventilation seemed to be out of order, since when we had taken a shower there was a LOT of condense water at the entrance door and windows. Also, our upper windows lacked curtains so the lights from the outdoor lamps were shining right into our room and bed. This low standard was not what we expected when we booked the room.
Stayed 4 nights in Dec 2025
Verified review
2/10 Terrible
Williams
15 May 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Do not go there …if you are there leave now
Place full of bed bug as soune as you close de light the bath was disgusting all dirty …
The manager never came back to me afther I hask for a other room .. we had to leave the place in the midle of the night because it’s they was so much bed … from big bug to very small one …
I do not recommande this place !
Stayed 1 night in May 2025
Verified review
4/10 Poor
Verified traveller
8 Apr 2024
Disliked: Room comfort, communication
Confirmation number to check in NOT reliable
Confirmation number on email to check in was wrong. Had to call. FYI, rooms with number and letter can only be accessed thru glass doors on first floor. No need to use elevator.
Stayed 4 nights in Apr 2024
Verified review
2/10 Terrible
Verified traveller
6 Aug 2024
Disliked: Cleanliness, room comfort, communication
Unable to check in due to system issues. No support on site. Hotel refused to refund a room i couldn't access.
Stayed 1 night in May 2024
Verified review
6/10 Okay
Mary
26 Oct 2025
Disliked: Cleanliness, communication
We booked on hotels and did not receive the code required to enter the structure. We had to call. The room was not overly clean and there was hair in the bed. The entire outdoor area and elevator reeked of marijuana. The hear is not controlled and there was no light other than the super bright overhead lights. There was only feather bedding and I’m allergic. Because there was no one on site, most of these things are unavoidable. The structure itself is quite nice but I felt things could be better run.
Stayed 2 nights in Oct 2025
Verified review
2/10 Terrible
TAKASHI
6 Jun 2024
The room was not cleaned properly, and long hairs were coming out everywhere. It seemed that the previous guest had been smoking, so it smelled of cigarettes, and the smoke detector was covered. I emailed them about it, but they didn't change the room and there was no response. We had breakfast at a nearby contract restaurant, but they refused because they said they didn't have a reservation. I emailed them about this too, but there was no response. Also, a suspicious person was sleeping in the lounge from night until morning. I called the hotel but no one answered. There are no employees on-site at the hotel, so they can't respond if something happens.
Stayed 7 nights in May 2024
Verified review
2/10 Terrible
rodolphe
9 Oct 2026
Liked: Listing accuracy
Disliked: Cleanliness, check-in, communication
Un hébergement à éviter ! Enregistrement électronique problématique (et accueil physique possible quelques heures par jour seulement), sol de la chambre sale, micro-onde et plaques de cuisson avec traces de nourriture séchée, frigo en panne et TV totalement déréglée. Pendant des jours, impossible de joindre la direction pour obtenir un changement de chambre.
Stayed 14 nights in Sep 2026
Verified review
8/10 Good
Heinz-Dieter
8 Oct 2026
Liked: Cleanliness
Der Check in Prozess war etwas holprig, das Apartment war geräumig und gut, die Lage des Apartments in der Nähe des Bahnhofs (1,2km) war nicht so gut, da die Umgebung weniger schön war.
Stayed 9 nights in Sep 2026
Verified review
8/10 Good
Mirko
4 Oct 2026
Liked: Cleanliness, listing accuracy
Unterkunft alles bestens, nur beim Check in die Buchungsnummer funktionierte nicht.
Dank Hilfe eines Mitarbeiters konnte der Check in problemlos durchgeführt werden.
Stayed 1 night in Sep 2026
Verified review
6/10 Okay
Henry
30 Jul 2026
Liked: Cleanliness, check-in, listing accuracy
Der Aufenthalt im SmartApart-Living Wien Hauptbahnhof war nicht schlecht. Leider wurde das Zimmer nicht wie versprochen einmal pro Woche gereinigt, obwohl ich nach vier Tagen darum bat. Der Mitarbeiter schien mich nicht wirklich zu verstehen. Ausserdem war leider für sechs von neun Tagen der Aufzug ausser Betrieb. Eigentlicjh erine gute, preiswerte Unterkunft, mit kleinen Mängeln im Detail. Sauber, und ruhig.
Stayed 9 nights in Jul 2026
Verified review
4/10 Poor
Nis Uwe
22 Jun 2026
Liked: Cleanliness
Disliked: Check-in, communication
Beliggenhed er god og hotelfaciliteter rimelige, men adgangsforholdene er ubeskriveligt dårlige, da hotellet er uden reception, og nøglekortet skal udstedes via en automat.
Ved ankomsten brugte vi 2 1/2 time, inden det med andre beboeres hjælp lykkedes at trække et nøglekort. Dagen forinden havde de selv brugt timer, før de fik et nøglekort. Dagligt stødte vi på gæster, der panisk stod og kæmpede med automaten. Det opslåede telefonnummer, gæster kunne ringe til ved problemer, fungerede ikke i de 5 dage, vi opholdt os på stedet. Opkald til Hotel.com’s kundeservice var også nyttesløs, da de ikke forstod problemet, og der var store, engelske sprogproblemer mellem parterne.
Så desværre, kun 1 stjerne til hotellet for bøvlet ved indtjekning, og Hotel.com’s kundeservice, på grund af manglende engelskkundskbar.
Ich bin mit meinem Aufenhalt, nur insofern zufrieden, weil nicht alles funktioniert hat, wie es sein sollte für den Preis.
- Im Badezimmer fehlen Haken, damit man seine Tücher hängen kann. Das Gleiche im Zimmer für Jacken & Pullis
- Der Aufzug war defekt mehr als eine Woche lang. Keine Kommunikation, keine weitere Infos. Bei so einem Mangel, wenn man in den oberen Stöcke wohnt, ist es einfach nicht akzeptabel.
Das Gute an dem Ort war
- Das Hotel ist tatsächlich unweit vom Hbf und lässt sich sehr gut mit den ÖV erreichen.
- Es gibt sehr viele Läden unweit, wie Billa, Lidl, DM & zahlreiche Restaurants.
Siamo stati a Vienna per qualche giorno e abbiamo soggiornato qui. Semplice il check-in e il check-out, un po' lontana dal centro ma situato vicino alla metro, che è ben collegata con il centro (raggiungibile in pochi minuti, appunto con la metro).
Stanze pulite, piccole, hanno tutto quello che serve!
A noi è piaciuto tanto!
Stayed 3 nights in Nov 2025
Verified review
2/10 Terrible
Capucine
30 Oct 2025
Disliked: Cleanliness, amenities, communication
Difficile de savoir par où commencé quand il y a tant de chose à dire. Les responsables de l'hôtel (si on peu appeler ça ainsi) sont de veritable fantome qui apres avoir oublié de vous fournir le code préfère vous laisser dehors à 3h du matin dehors vous obligeant à payer une chambre a prix fort.