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Reviews of Aparthotel Rothensteiner

4 out of 5
Aparthotel Rothensteiner
Neustiftgasse 66, Vienna, Vienna

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 224 reviews" "
Rating 8 - Good. 77 out of 224 reviews" "
Rating 6 - Okay. 17 out of 224 reviews" "
Rating 4 - Poor. 3 out of 224 reviews" "
Rating 2 - Terrible. 2 out of 224 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

DANIEL

Liked: Cleanliness, property conditions & facilities
If you are looking for a hotel with all that goes with it this is not for you, This is not a Hotel, these are self contained room/apartments .. But what you get is stylish, historic building that is perfect to explore the surrounding areas of Vienna.
Stayed 2 nights in Apr 2024

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful, authentic, and the area was very nice. The one thing I took issue with was check-in. I booked the reservation for myself and 4 friends and we were getting there at varied times. They got there first, gave my name (my nickname as my first name and not my full government name I used for booking) and were given the room without asking to show any identification whatsoever. I would think that giving the "wrong name" and not providing ID would be a red flag, and the fact that they were given the room is a huge security safety issue. It should only be given to the person whose name it is under with valid identification. Other than that we had a lovely stay, but I could see how this could turn into a huge issue.
Stayed 2 nights in Apr 2024

10/10 Excellent

Murat

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful place, we felt like staying in a Sissi-Museum! The entire building breaths Austrian-Hungarian Empire history. The rooms were excellent, with high ceilings and very spacious. The only downside was that a visiting German shepherd dog was a bit frightening and barked at us on two occasions.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
The hotel was beautiful in a great location close to many monuments and restaurants. Great for Christmas markets! The room itself was a bit plain and in need of dusting but very comfortable and roomy.
Stayed 2 nights in Nov 2022

10/10 Excellent

Lev

Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect including location. Internet could be better
Stayed 22 nights in Jul 2022
Response from Rothensteiner on 12 Oct 2022
Thank you for staying with us. We updated the wifi system.Best wishes from ViennaRothensteiner Team

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Spacious and clean apartment. Great location
Very spacious and comfortable apartment. We are a family of 5. Everything was as described, actually the place is better than actually shown in the photos. Very clean. Equipped kitchen. Great location . Super easy check in.
Stayed 7 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Cassy, Indiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great stay at this hotel. Very convenient location since we were arriving and leaving from the west train station and we were able to walk from the hotel to all of the museums and main attractions. It was a lot of walking though so some may want to look more into public transportation options depending on fitness level/where all you are interested in going. Vienna does seem well equipped with public transportation options. The staff there were very friendly and we loved the traditional feel of the hotel. The only real complaint I had was how thin the walls were. I was experiencing some jet lag on the second night there and could hear pretty much everything going on in the rooms around us which made it even harder to sleep. I am normally a heavy sleeper and did not notice anything on the other nights so it just depends on whether or not you are a light sleep and/or have noisy hotel neighbors. Just something to keep in mind! Also be prepared that since it is an older building, it is not as nice/clean as a newer or recently renovated place would be. For us that was a plus though because it added to the experience.
Stayed 3 nights in Nov 2019

10/10 Excellent

Ilanit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is 25 min walking distance from Museum Quarter and National Opera. Great apartment. No issue with checking or checkout.
Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Jim, Cedar Falls, IA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a neat family owned property that the owner take pride in. It is old with some period furniture, but clean. It also was a spacious room with some cooking facilities if desired.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a nice spot. Very authentic and accessible to everything as well as a well of transportation choices. The hosts are fantastic!
Stayed 15 nights in Aug 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit different, highly recommended
Great, characterful hotel. Not your usual soulless hotel, this old-school apartment block is preserved in a traditional Viennese style. There are the usual creature comforts (Aircon, TV, coffee maker etc), but it's not fancy or fussy. I like the fact that you get a full apartment - rooms are more like a small flat. Limited reception hours not a problem - just enter your code number and your key appears. I like the location in the 7th District - it's not fancy, but there are loads of (non-touristy) amenities nearby, especially on Neubaugasse.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we walked through the hotel entrance we felt an unique atmosphere. There was wonderful music all around us, magically. The location is good and convenient. In the rooms there were everything we need, including kitchen staff. The cleanliness and staff are on very high level. Our entire stay was extremely enjoyable and unique. The rooms are spacious, the beds comfortable, only the wi-fi was weak time to time, but it doesn't matter. Thanks to the owners and staff for helping us and making our stay in Vienna a memorable one.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a real gem of a place. It is in a nice area not to far to get to anything. The room was spacious and very clean I had a single room on the 5 floor next to the lovely roof terrace
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and inviting atmosphere. Would like to come back
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, very spacious! And had everything we needed. There are only two things that wasn’t to our satisfaction, Firstly we had booked a property with three bedrooms, but on arrival there were only two and secondly, I think there wasn’t any soundproofing between the rooms of other guests! For the first three nights out of four we were woken by the people in the next room.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to go back to Vienne just so I can stay here again. It's that good!
Stayed 1 night in Mar 2019

8/10 Good

Ana Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for families
The property owners are very nice and helpful. Location is convenient for tourists and about 15 minutes walk to the underground train. It is located in a quiet neighborhood. Room we got was very spacious and excellent for families. It included a kitchenette, a good sized living-dining area.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Great location in the heart of Vienna, walking distance to most museums and attractions. The building feels like a private family home with beautiful decor and old world charm. Highly recommend!
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
Ok stay
The bed is very hard and uncomfortable, the sink didn’t drain, and there were remnants from previous guests under the bed.
Stayed 2 nights in Feb 2019

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old Vienna
The hallways are full of art and plants. Our apartment was spacious, clean, quiet and comfortable. We had good control of the heat. The kitchen and bathroom were very well appointed. It’s in a “real” neighborhood—not in the middle of tourism—but a pleasant 10 minute walk to the center of everything. Plenty of neighborhood restaurants.
Stayed 3 nights in Jan 2019

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bernt and Bahi take very good care of this historic property and each guest individually. It's more like a bed and breakfast than a hotel. The rooms were very clean and the breakfast was unique every morning. The location is very central.
Stayed 4 nights in Nov 2018

10/10 Excellent

Rachael

Very unique place, very spacious. On a quiet street but only 1-2 mins away from busy highstreets
Stayed 2 nights in Nov 2018

10/10 Excellent

Rodica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in this apartment was perfect! Staff was wonderful and very helpful. They treated us more like family rather than tourists. Breakfast was outstanding!
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel at home
Beautiful apartments of different sizes and a lovely host that goes the extra mile to make you feel at home
Stayed 2 nights in Mar 2018

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, room comfort
Friendly staff, spacious room
The building is quite old but I was on one of the newer floors, with floors 4 and 5 being additions to the original building. It has a very small lift that just fit me and my two suitcases. My room was very big - it was essentially an apartment with a kitchenette, walk in wardrobe, lounge and desk. There was a hairdryer, safe and ironing board with iron. The tv really only worked on 3 channels and the reception was bad. Location wasn't bad. About a 5 min walk to the supermarket and there's restaurants in the area. About a 20 min walk into town - around the Opera House. Staff were very friendly and helpful. Room was clean. No real toiletries so bring your own shampoo and conditioner.
Stayed 7 nights in Dec 2017

8/10 Good

Ashot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff
I know it is typical for the type of bed that is usual for the area, but I found it uncomfortable. Everything else in the room was great. Service was wonderful. Office staff very helpful. Everything was clean and in good condition.
Stayed 3 nights in Nov 2017

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff. Nice location close to the museum quarter and Neubigasse.
Stayed 18 nights in Oct 2017

6/10 Okay

Verified traveller

Not good, not bad
You get what you pay for... no parking, reception isn't available even during working hours... very old and smells like such. There is a coffee machine with no coffee packets in the room.
Stayed 1 night in Oct 2017

10/10 Excellent

Joz, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old Viennese apartment.
Full of old world character and charm, we loved it, especially all the photographs and memorabilia on the walls, the old fashioned elevator and the beautiful roof top garden.
Stayed 1 night in Oct 2017

10/10 Excellent

Frank, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, spacious and warm welcome.
Thoroughly enjoyable week in Vienna with warm welcome, spacious apartment and great breakfast selection at Apathotel Rothensteiner. Easy walk to central sights, with so much to see and experience.
Stayed 7 nights in Aug 2017

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, luxurious, affordable!
Aparthotel Rothensteiner was a treat for our last night in Vienna! The hotel graciously let us check in early so we could spend our day exploring. Every amenity was thought of. The rooftop deck is beautiful! Aparthotel Rothensteiner is easily accessible by bus and tram, with U-bahn just a few minutes walk. It's walkable to the city center and main sights of Vienna. We almost didn't get breakfast included because it was a little pricey. However I must say that it was expansive and delicious. A very traditional Viennese breakfast, carefully prepared, and MORE than enough choices to satisfy any palate. We hope to be back soon!
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
-Our room was non smoking and still smelled a lot like smoke. People were smoking in reception area and despite our room being on a non smoking floor a few flights above the reception, we were still able to smell the smoke in our floor and room. -Walls are extremely thin, one night we were not able to sleep due to the tv in the room next to us being on. The sound from the TV could be heard clearly through the wall. - After checkout and us returning our keys, we left our bags to pick up a couple hours later before our train. When we arrived back at the hotel there was a couple that had been waiting outside the hotel for over 15 minutes to check into the hotel. There was no response from the reception to buzz us into the building and no response to their listed phone number. We were stuck outside of the hotel and waited several minutes to be let back into the lobby, we almost missed our train. -The hotel was prompt about sending emails with details on checking in after hours and we had no problem. However be warned that they have very limited reception hours.

10/10 Excellent

Phil, Edinburgh, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real taste of Vienna
Lovely old-style apartment hotel - just like staying in a well-to-do friend's flat - large rooms, antique furniture everywhere and great neighbourhood. Ten minutes walk west of the inner ring where there are connections to tram and underground services, and bus stops just a few metres away. Lots of bars, restaurants and shops in neighbourhood. Interesting and eclectic spread of buffet breakfast items, and really helpful staff. We had a two bedroom apartment which was actually a lounge with two single beds, a very large double bedroom with sofas and lovely furniture, and a small kitchenette and bathroom. Only downside of that arrangement was that the bathroom was accessed from the bedroom via the lounge, which is fine for family occupancy but might be more awkward for couples sharing. Apartment was well equipped with cooking stuff, kettle, wifi, etc, and toasty warm even in February. I'd definitely stay there again. Fantastic value too.

10/10 Excellent

Madhavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Charm, Fully Equiped, Spacious Property
A great vintage hotel. Fully equipped and resourceful staff (Akki). We went during Christmas and it had a very festive and cozy feel to it. The hotel is very well kept has a interesting story behind it. Our apartment was spacious and well placed. They dont have many actual photos floating on internet, but they should upload them as the property is worth staying even at a slightly higher cost. We were sad to leave as it had become our home for 5 days. Great Job! Good Luck.

10/10 Excellent

Dan, Washington State

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viennese Apartment-Style Room with Kitchenette
Small apartment in a traditional Vienna building, with amble space and a small kitchen. The apartment-hotel has the sweeping stairs traditional in older Viennese multi-story residences, has a good elevator, and is nicely decorated. The reception was swift and informative. The location is within two-to-three blocks of street car and bus connections. It is near Neubaugasse, which has plenty of interesting stores, including those selling antiques and art. In all, I was pleased with the stay and it compares well with places I have stayed in Vienna during the past couple of decades.

10/10 Excellent

Matt, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Viennese classic

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, large rooms, would definitely come back here

10/10 Excellent

Hong, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Our family stayed 4 nights and it was such a pleasant stay. The rooms are spacious, beds are comfortable and services are great. Also they clean the rooms everyday. When I mentioned to the owner about my son's shorts got ripped by a hard object on the couch, he insisted to pay for the ripped shorts, even though I politely refused. To my surprise at checkout, the owner erased all charges for my two laundries and one breakfast. That's really the way to do business!

10/10 Excellent

Russell, Boxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful boutique hotel
It is family run and they couldn't be nicer or more helpful. Great breakfast too. Pleasant 10 minute walk to two different u - bahn lines. Rooms are huge and have kitchenettes.

8/10 Good

Graham, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms. Friendly staff
Big rooms in a lovely old building. No major frills but all clean and tidy with a great communal roof terrace and friendly staff. Did I mention that the rooms are big?