Thanks for your review and comments. We are now working with our Wifi provider to try get a more perfect service. Have a good trip back, all the best.

Thanks for choosing Millennium Apartments. We are glad you had a great stay!! Please take care, stay safe and see you soon. Regards

Good morning. We value your comments, thank you. I’m sorry about your experience, We have had a chat with our neighbor's construction team & would like also to look into your comments about staff. Kindly get in touch to provide more details. That would help us indeed. Thanks.

Thank you for your review. We are glad you enjoyed your stay, facilities & services. We look forward to serving you again. Bye for now.

Dear Guest, We are all glad that your Lagos Stay & vacation was a golden 5-star. Thanks for choosing a Millennium Apartments, thank you for your review, we hope to welcome you back again, soon.

Thanks for your Stay, we appreciate you. Thanks for your comments. It’s a pleasure to serve. Hope to see you soon.

Thank you for your review. We are glad we made a difference to you in such a manner. We do like it when our guests are satisfied from our efforts. It’s what we work for. Do Have a nice day

Dear Madame, Thanks for your comments, We cherish your views when positive & EVEN MORE when negative. WOW. Firstly, I give you the strongest assurances that we are looking at understanding what happened, with a view to addressing it EFFECTIVELY. We care for our guests & want things to be perfect. Meanwhile the apartment has been taken off-line immediately, till we are sure issues are dealt with. - We would have been GLAD to REFUND your payment OR move you IMMEDIATELY to any hotel of your choice, OR to another apartment) had you just mentioned. Your happiness here or in Lagos is paramount to us. POOL & MOSQUITOS: - Assuredly Our pool is regularly treated, & well maintained & fumigated on schedule. - We are currently fully booked, & have just spoken with ALL other guests to check to see if they have similar OR any such issues, but they are fine. (Perhaps the mosquito bites are from time spent outside by the outdoor pool or on trips around lagos in the evenings, but this is why we close swimming by about 7pm & advise guests to retreat indoors but at their discretion). PROPERTY:- I'm honestly surprised about your experiences. We even just got a 4-Star review before your review, from a first time UK Guest who stated that everything was fine and worked well. - NEVERTHELESS Madame, My apologies again. LIGHTS:- Never had complaints about dimness or depressiveness before, all apartments have adequate lights, but following your comments, we've added EXTRA moveable lamps for guests who may need more light. - My regrets once more, most assuredly we must strive harder. PLEASE, let ANY hotels you use know whenever you want to leave due to unhappiness. ALL decently Managed Hotels will ensure that they help you to get a different place for your stay AND also issue refunds, like we would have done, had we known. For us, Its not just about the money you pay, its about YOUR experience and the pleasure of serving you right. So sorry about your stay issues, & my thanks for your detailed comments. Its tough to hear & bear, but I promise all points will be corrected shortly. We will continue to strive for our usual 4-5-star stays target.- Millennium Is a great place to stay and we do get it right for MOST guests and are happy to work with those whom we don't when things go wrong. Please accept our apologies. Best Regards as ever.

Dear Guest, Many thanks for staying at Millennium Apartments. Your stay made a difference to us & your 4-Star rating is a welcome & pleasant score, thanks. We are encouraged to do EVEN more to earn 5 stars from ALL guests & do look forward to hosting you whenever your in Lagos. Our facilities & service offering combination will be continuously improved as we get feedback from our guests, to ensure value & consistency. Wishing you a profitable second half of the year, Best regards.

Thank You Sir. We are here to serve. Glad your expectations were met. We look towards your next visit. Best regards.

Thanks for your stay. This list is exactly what we need to fine tune our property for a higher stay satisfaction. Here’s how we are doing it: Noise: We are sorry about repairs noise level when you stayed. We made the decision to immediately go ahead & upgrade the Internet infrastructure around your studio, in response to your complain of poor Internet service in your apartment. We didn't want to leave it till you checked out. It’s all upgraded now. Extractors: Sadly, extractors provided in the kitchens of apartments are not always used by guests when cooking, it causes some smells to get trapped in the hallways, (especially overnight). This has been dealt with effectively by us this week. We have: 1) Pasted signs on how to use the extractors above each kitchen area for our residents and 2) Installed 2 extractors in the hallways, which now can work overnight, keeping the hallways always FRESH and NICE as we originally intended! Security deposit: Please go back to our website under ‘policy’, also on expedia, hotels.com, etc., WE ALWAYS specify that a security deposit is NECCESSARY at check-in. IT is impossible to check in here WITHOUT this returnable deposit, do check, sorry if you missed it, but its core to our extended-stay product and included everywhere.. Internet: Now beautifully upgraded with 2 more ISP's added. We even have excess bandwidth and some of the fastest speeds for you to enjoy in Lagos Sir! Power & Co: Sadly, Lagos still has major power issues & power will continue to go, while we manually switch over to our backup generators whenever City power fails, (which can be a few times a day). This means that some disruptance will occur to equipment and general living when it happens. Only the largest hotels are able to have expensive, seamless generators that can kick-in and give instant backup. We aim grow to that level of backup provision, PLEASE do bear with us as we strive. Nevertheless, we have worked on ensuring that our water pressure pumps etc. are able to stay on through this. We will rectify this by using spot power inverters. Thanks for letting us know, we appreciate that you chose to make this your home in Lagos, we will continue to strive, resolve & improve upon each stay experience Sir. Wish you a pleasant rest of year, thank you also about your comments on our responsive management team, ill pass it on! regards

Hello & thank you for your comments and the '4 out of 5'- star rating!. Sorry we are just not able to let guests on the terrace just yet as it would be unwise and unsafe to allow anyone there for now while the pool is being fixed and items are stored there. However, new Pool reopens in about a weeks time, hope to see you enjoying it soon! Have a great rest of year, do look us up when you are in Lagos again. It would be a pleasure to serve again. B.R.

Madame, Many thanks for taking time to let us know how your stay went. It is important to us to know what went right and perhaps EVEN more so what didn't go so right! The pool as we speak is just a few days from being ready for use again! We should have it ready for action in a few. Pictures of the new pool will be on our website, with a new, beautiful poolside sit-out that's worth the wait too! Service disruptions for Internet unfortunately came our ISP & dead spots, and I can proudly let you know that we NOW HAVE 3- different ISP's, VERY FAST, so even if any fails, we have 2 other backup!! We want your stay to be the best. Thanks for your comments again, we look forward to the pleasure of serving you again soon.

Thank you for your brief comment. We appreciate ALL the insights contained, as it takes us closer to creating a perfect stay for you next time, our ultimate goal. We will strive to try to achieve a 5-star rating from you next time, up from the 4 stars you gave us. We'll look into how to improve on the apartment you stayed in. Best regards

Thank you for your kind comments. It is indeed refreshing to see that we hit the mark Sir! Now, We are completely Refurbishing our pool for the maximum future pleasure of our cherished Residents, and assure you that within the next 10 days, it would be ready for you and all others to enjoy! We are happy you enjoyed your stay and extended. We do look forward to hosting you again soon. B.R

Thank you for your comments, however, we don't feel that they are a proper & FAIR representation of our property, (as others who stayed with us at the same time, & also in the same apartment straight after your stay have VERY different things to say). This guest didn't want to be in Lagos at all and despite all efforts at serving /making her happy, including explaining the pool refurb & giving her a 3 free nights offer, paying for her to use a neighbours pool, & even offering to find another hotel for her to move (which her husband said NO to severally, that he was fine staying here), NOTHING was ever right, down to Lagos, taxis, beaches, the location etc. We welcome objective comments and will always try hard to improve. we strive to learn from every guests visit and improve. I do hope that you are able to find a property that will be suitable for your stay in Lagos next time you visit, we do thank you again for your visit & comments.

Thank you for your stay and review, it was a pleasure hosting you. We are glad you had a good stay, and enjoyed our facilities services.We wish you all the very best for 2024 back in Germany. See you soon.