Beach/ocean view
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Reviews of The Pierpont Inn

3 out of 5
The Pierpont Inn
550 San Jon Rd, Ventura, CA

Reviews

7.6

Good

Rating 10 - Excellent. 385 out of 1001 reviews" "
Rating 8 - Good. 266 out of 1001 reviews" "
Rating 6 - Okay. 180 out of 1001 reviews" "
Rating 4 - Poor. 95 out of 1001 reviews" "
Rating 2 - Terrible. 75 out of 1001 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Staff & service
Good location, but property is quite old and run down.
Stayed 1 night in May 2024

6/10 Okay

Blanche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will probably be better after the inovations are complete but it was a long walk to get to the breakfast room. The food was barely warm and tasteless. The staff was helpful and kind. I just expected more from this quality property. The room was clean, quiet and comfortable. However the shower was slippery.
Stayed 1 night in May 2024

10/10 Excellent

SAMUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscina esta muy bien pero estaria mejor con agua templada
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no complaints
Stayed 2 nights in May 2024

8/10 Good

kyong, montrose

Travelled with family
Liked: Staff & service
Beautiful Oceanview and quiet place
Stayed 1 night in May 2024

10/10 Excellent

John R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated vintage property close to downtown and the beach, it was nicely maintained with a good breakfast.
Stayed 2 nights in May 2024

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Under construction. Has seen better days.
Stayed 1 night in May 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay overall. A bit noisy right next to the 101 freeway.
Stayed 5 nights in May 2024

8/10 Good

Nancy, Morro Bay

Liked: Cleanliness, staff & service
Booked to include breakfast. Not notified not happening until after arrival.
Stayed 2 nights in May 2024

2/10 Terrible

Alesia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Expectation and reality did not coincide at all. The price does not match the quality. The photos on the site do not match. It was said that there were breakfasts, but they didn't turn out. At night, a fire alarm went off, which scared everyone. I bet a plus for cleanliness and updated rooms. Otherwise, I'm not happy!
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for an overnight stay. Would have enjoyed staying longer.

4/10 Poor

Laureano

Stayed 1 night in Apr 2024

10/10 Excellent

Gagandeep, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Luz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean property. Beautiful ocean views.
Stayed 1 night in Apr 2024

8/10 Good

Raylene

Stayed 1 night in Apr 2024

4/10 Poor

KOUROSH

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really old. Breakfast is not good , front desk not friendly, check out time 11 AM that’s not acceptable, overall poor evening is poor I don’t recommend at all
Stayed 1 night in Apr 2024
Response from The Pierpont Inn Team on 8 Apr 2024
Hello Kourosh, we are sorry to see that your experience was less than satisfactory. We hope you will accept our sincerest apologies. We are committed to providing great customer service and a relaxing environment to stay in. If you wish to discuss your experience further so that we may make any necessary corrections please give us a call. Thank you for staying with us and we appreciate your feedback.

8/10 Good

Sheawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Pierpont Inn Team on 5 Apr 2024
Hello Sheawna, thank you for staying with us! We appreciate your feedback.

2/10 Terrible

Jose

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from The Pierpont Inn Team on 5 Apr 2024
Hello Jose, we are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and a relaxing environment to stay in. Please feel free to contact us directly with any concerns you may have had during your stay. We hope to hear from you soon, so that we can assist you to the best of our ability and grow from the experience.

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was incredible!
Stayed 1 night in Mar 2024
Response from The Pierpont Inn Team on 29 Mar 2024
Hello Teresa, thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Berenice

Stayed 1 night in Mar 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice place with great staff
Stayed 5 nights in Mar 2024
Response from The Pierpont Inn Team on 29 Mar 2024
Hello Dorothy, thank you for staying with us! We appreciate your feedback.

6/10 Okay

Zivota

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff at front desk needs different training to make first time guest welcome
Stayed 3 nights in Mar 2024
Response from The Pierpont Inn Team on 30 Mar 2024
Hello Zivota, we are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and would greatly appreciate it if you were to contact us directly. We would like to discuss the situation with you so that we can correct any behavioral problems within our staff.

8/10 Good

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of it is so beautiful and love the historic feel to it!
Stayed 1 night in Mar 2024
Response from The Pierpont Inn Team on 30 Mar 2024
Hello Erika, thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Zenaida

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and the place is beautiful. The breakfast is delicious.
Stayed 1 night in Mar 2024
Response from The Pierpont Inn Team on 24 Mar 2024
Hello Zenaida, thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Stanley

Stayed 1 night in Mar 2024
Response from The Pierpont Inn Team on 12 Apr 2024
Hello Stanley, thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Mar 2024
Response from The Pierpont Inn Team on 22 Mar 2024
Hello Daniel, thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Mar 2024
Response from The Pierpont Inn Team on 21 Mar 2024
Hello Ashley, thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! I always stay here when I visit Ventura and Ojai.. the tempurpedic beds are amazing!
Stayed 2 nights in Mar 2024
Response from The Pierpont Inn Team on 18 Mar 2024
Hello Cynthia, thank you for staying with us! We appreciate your feedback.

6/10 Okay

rickaye

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Needs updating but fine for our 1 night need. Could hear through the walls but its fine.
Stayed 1 night in Mar 2024
Response from Pierpont Inn Team on 15 Mar 2024
Hello Rickaye, we are sorry to see that your experience was less than satisfactory. The Hotel is ongoing on its renovations and any issues should be fixed shortly. Thank you for your feedback.

4/10 Poor

Nancy

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The PierPont Inn is on hold for renovation, so I was told. The rooms are dated and smell old. The bathroom had broken tile and old grout stains. Cold air coming into through the window. The heater is old and when it kicked on it sounded like a diesel engine running in our room. The king size bed mattress felt like a foam bed topper, with a very thin duvet cover. There was no extra blanket anywhere in the room. Towels were thin and small. Over all experience. I will not stay there again.
Stayed 1 night in Mar 2024
Response from Pierpont Inn Team on 9 Mar 2024
Hello Nancy, we are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and a relaxing environment to stay in. We are currently undergoing renovations, and any issues should be fixed shortly. We wish you would have voiced your concerns during your stay because we could have shown you where the extra blanket was located in your room, had maintenance fix the issue with the heater or we could have even moved you to a new room. We are sorry to see you will not be coming back but we wish you the best of luck elsewhere.

10/10 Excellent

Regina

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Pierpont Inn Team on 8 Mar 2024
Hello Regina, thank you for staying with us! We appreciate your feedback.

8/10 Good

Sima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 4 nights in Feb 2024
Response from Pierpont Inn Team on 8 Mar 2024
Hello Sima, thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Yifan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Pierpont Inn Team on 2 Mar 2024
Hello Yifan, thank you for staying with us! We appreciate your feedback!

8/10 Good

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, calm, and relaxing Ventura getaway.
Stayed 1 night in Feb 2024
Response from Pierpont Inn Team on 26 Feb 2024
Hello Erik, thank you for staying with us! We appreciate your feedback.

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service
It was a good visit, I would stay there again
Stayed 1 night in Feb 2024
Response from Pierpont Inn Team on 26 Feb 2024
Hello Patricia, thank you for staying with us! We appreciate your feedback.

8/10 Good

simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the surrounding areas I didn’t like that it didn’t have elevator and room was stuffy and enclosed I had to get Fabrezze
Stayed 2 nights in Feb 2024
Response from Pierpont Inn Team on 24 Feb 2024
Hello Simon, thank you for staying with us. We appreciate your feedback.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fine motel. Layout is a bit confusing when coming in after dark. Clearer instructions would be helpful.
Stayed 1 night in Feb 2024
Response from Pierpont Inn Team on 23 Feb 2024
Hello John, thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Martay, Gelndale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the room was terrific! so was the breakfast!
Stayed 2 nights in Feb 2024
Response from Pierpont Inn Team on 21 Feb 2024
Hello Martay, thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Jason

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Will definitely stay there again.
Stayed 2 nights in Feb 2024
Response from Pierpont Inn Team on 16 Feb 2024
Hello Jason, thank you for staying with us! We appericate your feedback!

10/10 Excellent

Isaac

Stayed 1 night in Feb 2024
Response from Pierpont Inn Team on 10 Feb 2024
Hello Isaac, thank you for staying with us! We appreciate your feedback.

6/10 Okay

faith

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Pierpont Inn Team on 9 Feb 2024
Hello Faith, thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Margaret

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was nice but the up keep of the property is horrible use to be great lived in the area for 30 years came to visit they had a great resturant. so sad.The room was so musty and shower had no pressure.
Stayed 2 nights in Jan 2024
Response from Pierpont Inn Team on 25 Jan 2024
Hello Margaret, we are sorry to see that your experience was less than satisfactory. The Hotel is ongoing on its renovations and any issues should be fixed shortly. Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Pierpont Inn Team on 25 Jan 2024
Hello Michael, thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Sara

Stayed 1 night in Jan 2024
Response from Pierpont Inn Team on 25 Jan 2024
Hello Sara, thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and friendly staff! We were very happy with our room and felt it was the best accommodations for the price.
Stayed 2 nights in Oct 2023
Response from Pierpont Inn Team on 20 Jan 2024
Hello Courtney, thank you for staying with us! We appreciate your feedback.

8/10 Good

Carie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Pierpont Inn Team on 20 Jan 2024
Hello Carie, thank you for staying with us! We appreciate your feedback.

10/10 Excellent

PATRICIA, GRANADA HILLS

Travelled with family
Liked: Staff & service
The people at the front desk were very accommodating from booking to check in. I had a great room with a great view of the Pacific Ocean. I have been to this hotel several times throughout the years as it suits my needs. The property itself is far from perfect as the rooms need updating The location is fantastic, easy walking distance to the beach and a short drive to the harbor and restaurants. I had a good brief stay and will most likely return.
Stayed 1 night in Jan 2024
Response from Pierpont Inn Team on 20 Jan 2024
Hello Patricia, thank you for staying with us! We appreciate your feedback.

6/10 Okay

Gabriel

Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast was pretty bad.
Stayed 2 nights in Dec 2023
Response from Pierpont Inn Team on 20 Jan 2024
Hello, thank you for staying with us! We are sorry to see that the breakfast was not to your liking, we will work on that. We appreciate your feedback.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and tranquil
Quiet, clean and bed was comfortable. The cottage has low ceilings and dated bath. The rest is ok
Stayed 1 night in Dec 2023
Response from Pierpont Inn Team on 20 Jan 2024
Hello Stephen, thank you for staying with us! We appreciate your feedback.

2/10 Terrible

Rona

Disliked: Cleanliness, property conditions & facilities, room comfort
AWFUL!!
This hotel and hotels.com will gouge you if you mistakenly book with them. I booked the wrong date and city then tried to get a refund immediately after I booked but they kept putting it off stating upper management needed to deal with this issue then they ended up just penalized me for my honest mistake and only refunded less than half of the amount I paid. Make sure you book the right hotel and place before hitting that purchase button because you won't get your money back or if you do just a small amount. What a disservice to people. Will never stay here or recommend
Stayed 1 night in Dec 2023
Response from Pierpont Inn Team on 20 Jan 2024
Hello Rona, we are sorry to see that your experience was less than satisfactory. Thank you for your feedback.