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Reviews of Villa Laguna

4 out of 5
Villa Laguna
Via Sandro Gallo 6, Lido di Venezia, Venice, VE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 441 out of 716 reviews" "
Rating 8 - Good. 225 out of 716 reviews" "
Rating 6 - Okay. 36 out of 716 reviews" "
Rating 4 - Poor. 6 out of 716 reviews" "
Rating 2 - Terrible. 8 out of 716 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, if you get the waterbus ticket for 24/48 hours you can just hop on and off whenever and to any location. It is around €9 euros from the rialto to lido on the waterbus and if you are heading back to the airport you will need to get the waterbus aligiaro not the ACTV. It is easy enough about an hour journey and the platform is by the other Lido water platforms. Make sure you pre book a ticket or you can’t get on the waterbus to the airport as they check both ways. The ticket machine didn’t work for us so we had to do it online. The hotel were very kind and left us a breakfast bag as we left around 6am! The view from the restaurant is amazing and the breakfast options are premium. We had refills of tea bags and milk when asked at reception too.
Stayed 2 nights in Mar 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italy 2024
The hotel, staff and location were perfect, we enjoyed everything. The breakfast was also great.
Stayed 2 nights in Dec 2023

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view of Venice, very nice breakfast room with good choice of foods, quiet, very kind receptionist.
Stayed 3 nights in Dec 2023
Response from Fjorda on 5 Jan 2024
Dear Laura,thank you for taking the time to share your positive experience with us. We really appreciate it.We look forward to welcoming you back very soon.Best regards,Fjorda

10/10 Excellent

Yoshitaka

Stayed 1 night in Nov 2023
Response from Fjorda on 5 Jan 2024
Dear Yoshitaka,thank your for the excellent rating.We look forward to meet you soon.Best regards,Fjorda

10/10 Excellent

Ali

Clean and friendly staff
Stayed 2 nights in Oct 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 4 nights in Oct 2023

10/10 Excellent

charlie

Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely beautiful here! The staff our room and everything about the place was wonderful!
Stayed 2 nights in Sep 2023

10/10 Excellent

Chad, Santa Rosa Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk from Public transportation and nice hotel. Great views and location for breakfast buffet and dinner.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tushar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, superb breakfast and location!
Superbly maintained hotel. Very comfortable beds and clean toilets. The breakfast had good variety, fresh fruits was highlight. Location of hotel is very convenient, just few meters walking distance from very well connected Lido water bus service. Overall great place to stay for comfortable holiday.
Stayed 2 nights in Jul 2023

10/10 Excellent

Karim

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from our window across the lagoon was gorgeous! Staff was very friendly and helpful. Super convenient from the Vaporetto. We will definitely stay there again when in Venice. It was nice to be out of the hustle/bustle of the city. Lido is beautiful.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything positive apart from the bed comfort
This is a very nice hotel and we enjoyed our stay apart from one important thing: the bed was very hard with partially broken springs which made sleeping very difficult. We had to resort to putting 2 quilts under the sheet in order to manage to sleep at all. Mattress desperately in need of replacing! Everything else was great: spacious well appointed suite (with 2 working safes and wardrobes and good air conditioning), lovely breakfast with good and friendly service and wonderful views over to Venice. The location was super convenient being so close to the Lido vaporetto stop (we got the 3 day vaporetto pass and were able to have full days and nights out and get back to the room for an afternoon rest or late at night very easily). Also on top of all the restaurants, shops and bars of Lido and direct walk to the beach. Reception staff were helpful, we had a late night check-in and had our cases kept for us for quite a few hours after check-in no problem. Didn’t try the bar/restaurant as we were too busy exploring Venice! Excellent cleaning service, room cleaned every day.
Stayed 5 nights in Jul 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2023

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice stay
The staff was incredibly understanding and helpful. We arrived very late in the night but they made sure we were able to get into our rooms with all we needed. Very nice rooms, but some tight spaces that made maneuvering with bags a challenge
Stayed 2 nights in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Christopher, Raleigh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, very nice suites, very convenient to ferry transport to Venice and airport. Staff was extremely helpful. Definitely would stay here again.
Stayed 1 night in Sep 2022
Response from Marta on 27 Oct 2022
Thank you for spending a few minutes to write your experience here at Villa Laguna, we hope you'll come back in the future.Best regards.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not perfect
Nice hotel with a fabulous position overlooking the lagoon and close to the ferry station. Delicious breakfast and very friendly staff. Internet provided was pretty poor, either slow or dropping out completely. Drink prices are on the heavy side at €10 for a beer though you do get a 10% discount as a guest. I preferred to pay €4 at the bar across the road, which is personal choice of course. Overall enjoyed our stay
Stayed 2 nights in Jun 2022

10/10 Excellent

Brian

Stayed 4 nights in Mar 2022

6/10 Okay

Robert

Liked: Cleanliness
Mixed bag
Reception staff, headed by Chiara fantastic. Some bar, restaurant and kitchen staff ill tempered and very rude. On our first day we asked about vegetarian dishes. The menu showed one pasta dish or salad which was for starter and main course. We asked if any other dishes could be prepared and told ‘no’ this is a fish restaurant! We ate elsewhere and when we came back the restaurant was empty of customers. Such a pity. Next day we arrived for breakfast 30 mins before close to be told no cheese left as the chef only gave them one tray of cheese. After we insisted they prepare more we heard the restaurant staff member being blasted by the chef. This explains some excellent ratings and some poor ratings for this hotel. Not what you expect from a 4* hotel and not the relaxing break we’d looked forward to.
Stayed 3 nights in Sep 2021

2/10 Terrible

Angelica

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Biggggg mistake
The only good thing about this Hotel is the only nice guy who works at night... the rest... rude staff, old and bad condition of the hotel and really bad breakfast!!
Stayed 1 night in Nov 2019
Response from Chiara on 26 Nov 2019
Dear Angelica, We're sorry to read your review and understand that you did not enjoy your stay with us at all. Our staff tried to make you feel at home, giving you attentions and trying to satisfy all of your requests. Please, we kindly ask you to send us an email letting us know why you thought we've been rude with you. Our breakfast buffet consists of a continental proposal: it offers savoury and sweets, fresh and dry fruits. Moreover, every day we collect fresh bread to combine with many options of jam. Hoping to hear you soon. Best Regards The Staff

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and courteous staff. Also has a welcoming aroma walking in and breakfast area has a lovely view of the water.
Stayed 1 night in Nov 2019
Response from Chiara on 28 Nov 2019
Dear Guest, Thank you so much for your kind and positive review: we really appreciate that! We really hope to have the occasion of welcoming you soon again!! The Staff

10/10 Excellent

Mayson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Cozy and quaint rooms with spectacular views of Venice from Lido. My favorite hotel with an exceptional continental breakfast included in the price. You’ll appreciate the charm and friendly service and convenient location to the water ferries.
Stayed 2 nights in Nov 2019
Response from Chiara on 28 Nov 2019
Dear Mayson, Thank you for your kind and positive review! Starting the day with the right energy is really important: in Venice, guests have a lot of interesting places to visit!!:) We 're really happy to understand that you're satisfied of our Staff service. Looking forward to welcoming you again! Best Regards The Staff

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great friendly staff Spacious suites and very clean Great breakfast, lots of variety Quiet with fantastic views
Stayed 3 nights in Sep 2019
Response from Chiara on 17 Oct 2019
Dear Guest, Thank you so much for choosing us and for posting your review: our guest opinions are really important for us! We're so happy you enjoyed our breakfast buffet: starting the day with energy is really important! The view is our MUST.. every day a different emotion! Looking forward to welcoming you again!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Staff Hotel Villa Laguna on 4 Nov 2019
Dear Guest, We're glad you enjoyed your stay and we hope to host you again soon. Best Regards

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous
Had a wonderful stay here. The hotel is charming and the staff are so friendly. They definitely go the extra mile. Cannot find fault at all. Look forward to staying here again in the future.
Stayed 2 nights in Sep 2019
Response from Chiara on 17 Oct 2019
Dear Elaine, Thank you so much for posting this positive review. We really look forward to welcoming you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Staff Hotel Villa Laguna on 4 Nov 2019
Dear Guest, We're glad you enjoyed your stay and we hope to host you again soon. Best Regards

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Lido w amazing view!
I had the most AMAZING stay at the Villa Laguna!!!! It is a gorgeous hotel with the most gorgeous view of the lagoon! I sat for hours reading my book on their beautiful patio! The front desk staff Chiaia n Stephanie were incredibly helpful, and their customer service was outstanding! And the owner of the hotel was incredible n his sincerity to assist w local information was genuine. I cannot wait to return to this beautiful hotel on Lido!
Stayed 1 night in Sep 2019
Response from Chiara on 17 Oct 2019
Dear Beatriz, Thank you so much for spending your time posting that fantastic review. Our staff is really into assisting our beloved guests guaranteeing an high quality service: so happy you noted that! We really look forward to welcoming you again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Staff Hotel Villa Laguna on 4 Nov 2019
Dear Guest, We're glad you enjoyed your stay and we hope to host you again soon. Best Regards

10/10 Excellent

Ricky, Grand Blanc

Travelled with partner
Liked: Cleanliness
Fantastic location, convenient to boat docks, wonderful staff and very charming hotel!!!!
Stayed 2 nights in Aug 2019
Response from Chiara on 17 Oct 2019
Dear Ricky, Thank you for choosing us, we're so pleased of receiving your review! We really look forward to welcoming you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location! Charming rooms with a unique ambiance. View from breakfast room is superb.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view from the window. 3 min walk to the port, which makes it easy to access Venice island. Breakfast is very nice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Marilyn, Miami, Fl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is besutiful, the staff is really helpful and nice. They packed breasfast for us the days we could'nt wait due to tours schedules. The barhroom is small but the others positives things compensate for it. We love it the area and closeness to the boat stations. The boats are expensive if you plan to leave the island daily so the best choise is to buy the weekly pass.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with amazing views, location is perfect to walk to the beaches, restaurants, and quick trip to Venice. Me and my family with small children had a great trip here. Small property so may not have all the amenities of a large hotel but perfect location and great breakfast included. The staff and owner of the hotel took great care of us when we arrived. Our luggage got lost but they made us feel very welcome and quickly provided us some food to eat, even though the kitchen was closed. Highly recommend.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation in Venice by far .Next to ferry stop , spotless clean ,super friendly staff ,amazing water views , worth 5 stars .
Stayed 3 nights in Aug 2019

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, would definitely stay there again, garden suite with lagoon view, so peaceful, excellent restaurant.
View from the garden.
A glass of wine in the garden at sunset.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location having fabulous views. A lot of choices at Breakfast. Friendly and helpful staffs.
Stayed 3 nights in Jul 2019

8/10 Good

JILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😎 you’ll be pleased
Most hospitable and helpful hosts. Awesome breakfast with equally great views. Location at Lido Vaporetto docks makes Venice and islands accessible with so less hoards. Sunset spritz, 10. Location, rooms, staff = a gem for basing a Venice visit.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s location is absolutely perfect! It is steps from the water taxi dock, and a 10 minute boat ride to Venice. The breakfast had a good variety of delicious food. The room was clean with a comfortable bed. The bathroom had some mold in the corners of the shower, but overall it was very clean. The staff were super helpful and kind.
Stayed 2 nights in Jun 2019

10/10 Excellent

Sue, Los angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and convenient to boat line - nice full breakfast - wonderful staff
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to waterboats and Main Street to beach
Stayed 4 nights in Jun 2019

10/10 Excellent

Eliz., Scotland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location, with the stunning view across the lagoon to the city of Venice. The room was clean and bathroom although small was more than adequate if a little quirky. Bit of an issue with the regulation of the hot/cold water in the shower but we coped. We had asked for twin beds but ended up with a double bed in one room and a double bed settee set up in the 'sitting' area which suited my sister and I but did leave space and sitting area limited . The view from the room definitely made up for it. Breakfast was lovely with good selection of fresh items. All staff were welcoming, friendly and happy to help. The location is ideal for the water buses and I would definitely recommend the 3 day ticket for getting back and forward to the city and islands. Excellent service and easy to use. Loved it so much we will definitely be back and wouldn't hesitate to stay at this hotel again.
Stayed 3 nights in Jun 2019

10/10 Excellent

Ros, Bristol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, perfect location. Wonderful, friendly staff.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The saff were so friendy and helpful. The hotel had lovely views of Venice was quite even when fully booked and the hotel was beautiful.
Stayed 4 nights in Apr 2019