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Reviews of Hotel Casanova Venezia

4 out of 5
Hotel Casanova Venezia
Sestiere San Marco 1284, Venice, VE

Reviews

8.2

Very good

Rating 10 - Excellent. 352 out of 923 reviews" "
Rating 8 - Good. 358 out of 923 reviews" "
Rating 6 - Okay. 120 out of 923 reviews" "
Rating 4 - Poor. 57 out of 923 reviews" "
Rating 2 - Terrible. 36 out of 923 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing that was disappointing was that the room didn't match the pictures. We had one large room, not 2.
Stayed 2 nights in Dec 2023

10/10 Excellent

carolina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Although we only stayed one night it was a great experience, everything was super and would stay here again!!
Stayed 1 night in Nov 2023

10/10 Excellent

Mary Jane, Tupelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ambiance of this hotel, the location, the accessibility to water transportation, restuarants and sites around the city. I highly recommend Hotel Casanova Venezia to anyone, individual, couples, and families.
Stayed 5 nights in Jul 2023

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet area. Staff very friendly and helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location near St. Marks Sq. Comfortable hotel with elevator. Good breakfast and room was big with great bathroom.
Stayed 3 nights in Oct 2023

8/10 Good

Valeria

Travelled with family
Lovely property however had a bad experience with Americans next to our room being loud and disturbing us two nights out of our 3 there so was disappointed that the hotel did not deal with them appropriately. There is no way they did not hear them. Or next time do not put a mother and and a daughter next to group of young people partying
Stayed 3 nights in Sep 2023

8/10 Good

vardan, Glendale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 6 nights in Sep 2023

10/10 Excellent

roberto

Travelled with family
Liked: Amenities
Just perfect location behind San Marco plaza and at the corner is San Marco Giardinelli vaporetto stop. From there you can roll your luggage to the hotel. Many restaurants around. Walkable to Rialto bridge. Quiet at night. Excellent buffet breakfast. Rooms are clean.
Stayed 2 nights in Sep 2023

8/10 Good

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 3 nights in Sep 2023

10/10 Excellent

Steve, Oklahoma City,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Hal and Sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location right off of Saint Marks Square. You are close to many wonderful and historic locations! The hotel is very nice inside.
Stayed 2 nights in Sep 2023

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint classic hotel. Our room was on the fifth floor. take elevator to fourth and then stairs a floor up. The wifi was weak and unusable. Bathroom was clean, room was nice size and had a cool view of the streets below. Breakfast was good with lots of cakes. It's only steps from San Marco square and very convenient to get to the major attractions as a first time tourist.
Stayed 2 nights in Aug 2023

8/10 Good

Mirjana

Liked: Staff & service
I have booked Junior Suite and in Expedia photo it had hardwood floor however one we landed had dirty yellow wall to wall carpet old fabric wallpapers and was nothing simillar to one displayed on Expidia when we booked. We complained to hotel management and they gave us different room in the morning, much better but still however still no hardwood floor but yellow spotty wall to wall carpet. Room is spacious with nice furniture. beds are comfortable and bathroom was in withe marble and clean. Daily cleaning and great breakfast. However i was very disaponted because I booled pricy room with hardwood floor that Expedia showed I booked and it was not even close to ot and not worth the price we paid for the room. Avoid! False advertising.
Stayed 6 nights in Aug 2023

10/10 Excellent

Jodi, Roxbury

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Sondra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a VERY neat place to stay in Venice. It is just a short walk (2-3 blocks) from St. Mark's Square. It's the only place in our 10 day trip to Italy that had breakfast (more than just a cornetti!). The cafe across the street was awesome for late night snack or a beer while we waited for the girls to get ready!
Stayed 2 nights in Jul 2023

4/10 Poor

Andres, Tampa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was good but the staff was very rude. If you're considering it, I'd recommend you to keep looking. They're pretty unwelcoming and one ends up staying away from the hotel just to avoid dealing with the front desk respresentatives.

10/10 Excellent

Barbee

Stayed 3 nights in Jul 2023

8/10 Good

Wilhelmina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and vigilant. Facilities are very good, clean i would come back
Stayed 3 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Close to San Marcos plaza and boat stop. Suite was very comfortable. Bathroom was huge.
Stayed 1 night in Jul 2023

10/10 Excellent

Lucia

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023
Response from gian64 on 10 Jul 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from gian64 on 10 Jul 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bernie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel that is just blocks from St Mark's Square.
Stayed 2 nights in Jul 2023
Response from gian64 on 10 Jul 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Stephen

Liked: Cleanliness
Property is in a great location next to San Marco. Easy to get to by water bus.
Stayed 2 nights in Jun 2023
Response from gian64 on 10 Jul 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bidur

Stayed 3 nights in Jun 2023

10/10 Excellent

Sigfrido

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An hotel with lots of carachter, the beds are a tad unconfortable, but the location is great and the hotel as a whole y very good
Stayed 3 nights in Jun 2023
Response from gian64 on 10 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ignacio

Stayed 1 night in Jun 2023
Response from gian64 on 10 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MEIR

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean staff very helpful. Breakfast included was amazing. Anything we wanted apparently was available from the hotel with a smile.
Stayed 2 nights in Jun 2023
Response from gian64 on 10 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John, Surrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel was awesome, the location was so handy to everything. The hotel staff were extremely helpful and friendly. The breakfast food was also wonderful, I would recommend this hotel to everyone. Three thumbs up for sure 👍👍👍.
Stayed 2 nights in Jun 2023
Response from gian64 on 10 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice reception lady! My family with two rooms stay on the same floor
Stayed 2 nights in Jun 2023
Response from gian64 on 10 Jul 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Renelee so

Stayed 1 night in May 2023

10/10 Excellent

Troy, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Europe so far- and I’m picky! Best coldest air conditioning and good bed and fantastic breakfast!! A must!
Stayed 1 night in May 2023

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This comfortable, well-appointed and stylish hotel is about a 45 second walk from St Mark’s Square. The Vaporetto is just around the corner. It’s brilliantly located for striking out into the heart of Venice.
Stayed 3 nights in May 2023

10/10 Excellent

KRISTI

Stayed 1 night in May 2023

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best part of this hotel. 3 minutes walk to Saint Marks square. The breakfast which was included was a nice addition. We had booked the Suite with the two bedrooms. It was on the 5th floor. Only surprise was that the hotel’s elevator only goes up to the 4th floor. You would have to walk up one extra flight of stairs to reach the room which would be tough if you had a lot of baggages. The rooms and beds were comfortable but as mention in other reviews already, the room ceiling is not that high. I’m 5’6 and my head reach to one or two of beam doors from the bathroom. So would not work well for taller guests.
Stayed 1 night in May 2023

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nicely kept. Spacious and easy to access from Saint Marcos square.
Stayed 1 night in Apr 2023

10/10 Excellent

Randy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely room, nice staff, stellar location near Piazza San Marco. Highly recommend!
Stayed 2 nights in Apr 2023

4/10 Poor

April Heather, fremont

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We chose this hotel for the proximity to Marco Polo airport Venice for our early flight. The hotel offered free airport shuttle. The room was clean and comfortable. Staff welcoming. However there was a major water leak through upper floor into our room when we were sleeping - we had to put out buckets. Then our morning shuttle was 25 m late, which caused us to almost miss our flight home - stressful and unnecessary. There are conventional hotels - eg marriot right there as well - just thought we’d finish our trip with a unique stay. Not everything it should have been.
Stayed 3 nights in Apr 2023

10/10 Excellent

Valeria, doral

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient location close to gondola rides, saint marks square, nice surrounding area.
Stayed 1 night in Apr 2023

10/10 Excellent

Annaliza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location near Piazza San Marco and luxury shopping. Literally a few steps from designer shops. Plenty of choices for dining and the staff, especially the lady at the desk, is very approachable and helpful. Will definitely come back to this hotel when we visit Venice again.
Stayed 2 nights in Apr 2023

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The location is great as its 2 minutes from St Marks. The hotel is basic although the room was fine. No real bar or restaurant. The breakfast area was full for our 3 days (different times) & we could not get a table unless for 2. The staff were available but not engaging or overly helpful. Basically the hotel is a good choice for location plus B&B but not if you expect 4* plus.
Stayed 3 nights in Apr 2023

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent experience
The hotel is perfectly located and very nice. The room was large and the bathroom had plenty of space for two women. The staff was lovely with the exception of the young girl with the long dark hair and ridiculous eyelashes. She was on her phone the entire time we were checking in and could not have given a damn less about us. She’s a detriment to the front desk. Everything else was absolutely perfect.
Nice roomy bathroom
Beautiful and comfortable beds
Stayed 3 nights in Mar 2023

2/10 Terrible

David

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This was a horrible checkin experience and the bathroom shower leaked water throughout the bathroom which had our clothes wet. The floors stayed wet throughout the night!!
Stayed 1 night in Mar 2023

8/10 Good

Joanne Shield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location, walkable to all the sights, cleanliness of hotel, helpful reception staff, varied selection of breakfast, good sized room, well kept clean bathroom. Nice view from breakfast room, down the venetian street below, could see as far out to the Lagoon. You can step out to eat, sight see, shop in designer or independent shops all with in few minutes of the hotel.
Stayed 3 nights in Feb 2023

10/10 Excellent

Celestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great location, steps to square, shopping and food. Victoria style interior, good size able open 2 big luggage. Good same breakfast daily such as scramble eggs, sausages, ham, croissant, bread. Only thing is no free bottle of water, they charge €2.50 if request. No kettle, no toothbrush/ toothpaste but they provide shampoo and bar soap. Overall we had a wonderful stay as it’s also carnival in Venice where many dress up like a party.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, clean, comfortable beds. Lovely breakfast. No kettle in the room but reception gave us a teapot of boiling water to bring up. Would stay again
Stayed 2 nights in Jan 2023

6/10 Okay

Panayiota

Stayed 2 nights in Jan 2023

10/10 Excellent

Yingjie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel shares the good features along with things shall be improved: 1, great location, walk to many most important sightseeing landmarks in 5 to 30 minutes, too many restaurants, bars, shops near by. 2, the hotel's guest rooms are updated, clean and functional. The complementary buffet breakfast is good. 3, the manager and staff are friendly, helpful. 4, the price is reasonable. 5, the guest rooms has strong sour fume when first entered, maybe disinfectant was used since our stay was in the Covid period? It will be better if the staff gives a head-up to the newly arrived guests. We spent 30 minutes to get used to the fume every evening after return from day trip in Venice :).

10/10 Excellent

Scot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Friendly staff. Adequate breakfast. Comfortable rooms

8/10 Good

Miguel A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Oct 2022