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Reviews of Sonesta ES Suites Portland Vancouver 41st Street

3 out of 5
Sonesta ES Suites Portland Vancouver 41st Street
7301 NE 41st Street, Vancouver, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 620 out of 924 reviews" "
Rating 8 - Good. 227 out of 924 reviews" "
Rating 6 - Okay. 50 out of 924 reviews" "
Rating 4 - Poor. 12 out of 924 reviews" "
Rating 2 - Terrible. 15 out of 924 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lyubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 3 nights in Apr 2024
Response from Angie on 29 Apr 2024
Lyubov,Thank you for staying at the Sonesta ES Suites Vancouver 41st Street. We are so happy you had a good stay.

10/10 Excellent

Alisha, lynnwood

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the multiple rooms for my family!!!
Stayed 1 night in Apr 2024
Response from Angie on 1 May 2024
Love to see you enjoyed our two bedroom/two bathroom suite. They are so great for families. Gives you just enough space. Thank you for choosing our hotel and hope to see you and your family again.Sincerely,Angie

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and out was really easy. Friendly staff and clean hotel. Room was big and comfortable. I stayed for two nights and the hotel was relatively quiet. Plenty of parking and near the freeway and mall with shopping and restaurants nearby.
Stayed 2 nights in Apr 2024
Response from Angie on 29 Apr 2024
We appreciate you taking the time to review your stay with the Sonesta ES Suites Vancouver 41st Street. It sounds like you had a great experience during your stay. I will be sharing your review with the team. Thank you and hope to see you again.Angie

10/10 Excellent

John, Lynden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Angie on 29 Apr 2024
John,Glad you had a great stay. We hope to see you again when your travels bring you back to Vancouver, WA.Sincerely,Angie

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the xtra space of 2bedroom
Stayed 2 nights in Apr 2024
Response from Angie on 29 Apr 2024
Jill,The two bedroom suites are a great option for families and extra space. Thank you for completing the review of your stay we truly appreciate it. We hope to see you again soon.Angie

10/10 Excellent

Ekaterina

Good hotel
Stayed 1 night in Apr 2024
Response from Angie on 18 Apr 2024
Thank you for staying with the Sonesta ES Suites Vancouver. We enjoy it when our guests have a good stay. We hope to see you again soon!

8/10 Good

Joshua Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Apr 2024
Response from Angie on 16 Apr 2024
Thank you for taking the time to review your stay with us. We hope to see you again soon.

6/10 Okay

Edward

Disliked: Cleanliness
The property is obviously aged, and housekeeping can't keep up. Room wasn't all that clean or up to date. Noisy very noisy property. It was affordable but is barely above discount chains.
Stayed 1 night in Apr 2024
Response from Angie on 16 Apr 2024
We are sorry to hear that you did not have the best stay. We are happy to let you know that we will be going under renovation this year. So hopefully you will give us another chance to WOW you with our service and updated look.

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great inexpensive hotel! We spend a couple weekends a month traveling for volleyball and stay in lots of hotels. We will for sure stay here again. It’s convenient and feels like a safe neighborhood. Rooms are clean and comfortable and having the bedroom separate was great since I’m traveling with a teen. Very friendly staff! Will stay here again for sure.
Stayed 1 night in Apr 2024
Response from Angie on 16 Apr 2024
YAY! So happy to hear you will be coming back and had a great time here. I totally understand traveling with sports. It's great to find hotels that you are clean and comfortable. They are not always easy to find. I am glad that the Sonesta ES Suites Vancouver is that for you and your family. Looking forward to having you back when you are in the area. Thank you.

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The breakfast in the morming is good!
Stayed 1 night in Apr 2024
Response from Angie on 16 Apr 2024
Thank you for choosing our hotel for your travel needs. We love to hear that you enjoyed your stay and the buffet breakfast.

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
We have a pleasant stay
Stayed 1 night in Apr 2024
Response from Angie on 16 Apr 2024
Juanita,Thank you for staying with us and it is always nice to hear when our guests have great stays.

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Good stay but the showerhead was missing so it was just a hose coming out of the wall.
Stayed 3 nights in Apr 2024
Response from Angie on 11 Apr 2024
Angela,Thank you for taking the time to complete the survey regarding your recent stay at our Sonesta ES Suites Portland Vancouver 41st Street. I am glad to hear your stay was good. I will be addressing the maintenance issue with the team. That should not have been missed before checking you in to the room. We appreciate your feedback.

10/10 Excellent

Tewodros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Angie on 10 Apr 2024
Thank you for staying with us. We are happy to see that you had a great stay.

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean building and property. Staff were friendly.
Stayed 1 night in Apr 2024
Response from Angie on 8 Apr 2024
So happy to hear you had a nice stay. We thank you for staying with us and look forward to seeing you again soon.

10/10 Excellent

Kuntrybear

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angie on 1 Apr 2024
Thank you for taking the time to review your stay with us. Looking forward to seeing you again soon.

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and quite Staff very professional
Stayed 6 nights in Mar 2024
Response from Angie on 1 Apr 2024
Gerard,Thank you for staying with us. We are happy to hear that you enjoyed your stay and thank you for taking the time to complete the review. We hope to see you again soon.

4/10 Poor

Hye

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
stained sheets, lots of cosmetic damage and stains all around the suite, power outages, very outdated furniture and unit. only positive was the front staff. they were very friendly.
Stayed 2 nights in Mar 2024
Response from Angie on 1 Apr 2024
Hye,Thank you for taking the time to complete the survey regarding your recent stay at our Sonesta ES Suites Portland Vancouver 41st Street. I apologize that your stay was not satisfactory and appreciate you taking the time to let me know of your experience. I want all of our guests to have a positive experience while staying here with us and appreciate your feedback to assist us in providing a pleasant stay. I can honestly say that power outages are not common around here. It affected 24000 customers that day and I agree it was extremely frustrating and inconvenient. We do have an amazing team here and I am happy to hear that your experience with our staff was positive.Thanks,Angie

8/10 Good

Kimberley-Anne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the 2 bedroom suite. Breakfast was good and nice surprise to have a basketball court beside the pool!
Stayed 1 night in Mar 2024
Response from Angie on 27 Mar 2024
The 2 bedroom suite is a great option for families to ensure you can all stay together and save money too. We are happy to hear you were able to enjoy breakfast and our outdoor space.Thanks and hope to see you again soon.

10/10 Excellent

laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 2 room/2 bath suite.
Stayed 3 nights in Mar 2024
Response from Angie on 26 Mar 2024
The 2 bedroom/2 bathrooms are so nice when traveling with a larger group ensuring you can stay all together. Thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Svetlana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024
Response from Angie on 26 Mar 2024
We are so glad you loved your stay. Thank you for staying with us and hope to see you again.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Angie on 18 Mar 2024
We are happy to hear you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Tiffeny

Stayed 1 night in Mar 2024
Response from Carla on 6 Apr 2024
Thank you for sharing your experience with us. I am glad to hear you had a great stay!

10/10 Excellent

Stacey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and convenient to everything. The elevator is a little slow, but that's not a big deal. I would definitely stay there again and will look for other Sonesta when traveling elsewhere. Well done!
Stayed 1 night in Feb 2024
Response from Angie on 7 Mar 2024
Stacey, We love to hear feedback on our guests stays. Thank you for taking the time to complete the survey. We are happy to hear that you had a great stay and will look for Sonesta's when you travel to other places. We hope to see you again.

6/10 Okay

Jakob

Travelled with partner
Disliked: Amenities, property conditions & facilities
Furniture in rooms is old and stained. Bed was hard and blankets had staining. Room smelled kind of like mildew, no fan in the bathroom. Walls are very thin, you can hear neighbors easily. Breakfast was good.
Stayed 4 nights in Feb 2024
Response from Angie on 27 Feb 2024
Jakob,Thank you for taking the time to review your stay with us. I am happy to let you know that we will be going through a renovation this year. We offer a lot of options at breakfast and am happy to hear that you enjoyed it.

10/10 Excellent

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the friendly staff at check in (and when the youngest locked the bathroom door), parking is super cheap and convenient, and the suite was clean and larger than expected. There was a TV in every room and noise level was fairly quiet. We will definitely consider coming back here and recommend to other traveling families with young children.
Stayed 1 night in Feb 2024
Response from Angie on 16 Feb 2024
Grace,It is great to hear how much you enjoyed your stay with us. We truly appreciate you taking the time to let us know how we did while you were here. We hope to see you again soon.

2/10 Terrible

galia, redmond

Disliked: Cleanliness, staff & service, property conditions & facilities
The living furniture is old and torn in a few places. The sofa bed doesn't lay flat, terribly uncomfortable with pocky springs. The door to the bathroom didn't stay closed unless you hold it and the lock didn't work. Dishes & utensils weren't washed well. Stains on the kitchen towels, stains on the carpet everywhere. Dust on the light fixtures. No towels at the hot tub went back to the front desk for them, no body was there. People walking upstairs woke me up a few times, and they were literally just walking, you can hear everything. They tried to charge me $5 for parking, that was marked free on Expedia. I was scared to leave the car, the area is sketchy. No EV charges. For the price expected better for sure. Good: sheets, outdoor hot tub (hot and open in the winter), breakfast
Stayed 1 night in Feb 2024
Response from Angie on 13 Feb 2024
Thank you for taking the time to complete the survey regarding your recent stay at our Sonesta ES Suites Portland Vancouver 41st Street. I apologize that your stay was not satisfactory and appreciate you taking the time to let me know of your experience. As cleanliness is a key priority of our hotel, I am grateful for your feedback. Please rest assured that I will be sharing your comments with the housekeeping and maintenance manager to resolve the issue immediately. This was obviously not typical of the service that we strive to provide. I am happy to say that we will be going under a full renovation this year.

8/10 Good

Karen, Olympia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of the room was spacious
Stayed 1 night in Feb 2024
Response from Angie on 9 Feb 2024
Karen,Glad you enjoyed the spacious room. Thank you for staying with us and hope to see you again soon.

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value for the money, everything was clean. Just a heavy smell of marijuana on the first floor side entrance
Stayed 1 night in Feb 2024
Response from Angie on 5 Feb 2024
Monica,We are happy to hear that you had a nice stay. We appreciate the feedback. Hopefully we see you again soon.

10/10 Excellent

Lynn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for cheer com0
Exceeded expectations. Tvs were dated, but not our main focus. Breakfast simple and tasty
Stayed 1 night in Feb 2024
Response from Angie on 4 Feb 2024
Lynn,We love it when we can exceed our guests expectations. Thank you for choosing to stay with us and hope to see you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fancy suite for a sweet price
Stayed 1 night in Feb 2024
Response from Angie on 4 Feb 2024
Michael,Thank you for your review on your stay. We are glad you liked your suite and hope to see you again soon.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing here and better breakfast The Marriott Residence Cascade does wellness checks very disturbing couldn't get rest and they were rude to me and family knocking on door too much. Invasion of privacy
Stayed 6 nights in Jan 2024
Response from Angie on 4 Feb 2024
Anne,We are happy to hear that you had a great stay. Thank you for staying with us.

10/10 Excellent

Terresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Shuttle runs only Mon-Fri
The room and staff were great. The only issue was that I chose the room because it said online that they had an airport shuttle and I was flying out of PDX the next morning. I got there and was told the shuttle didn't run on the weekends. By that time no other Hotels had room available. I stayed there and had to pay another $57 for a ride service to take me to the airport.
Stayed 1 night in Jan 2024
Response from Angie on 2 Feb 2024
Terresa,Happy to hear you enjoyed your room and our team. I apologize for the confusion on the airport shuttle. We hope to see you again in the future when you are in the area. Thanks,Angie

10/10 Excellent

yongfang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Carla on 1 Feb 2024
yongfang,Thank you for your 5 star review, I am glad that you had a great stay! I hope we will see you again in 2024,

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast
Nice property and a great breakfast.
Stayed 2 nights in Jan 2024
Response from Carla on 30 Jan 2024
So glad you enjoyed your stay and breakfast!I hope we will see you again,

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Angie on 26 Jan 2024
Thank you for taking the time to review your stay with us. Hope to see you again soon.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our king suite - a great value for getting a separate living/dining room. I could see this being a great option for families and multiple nights as well. Front desk was friendly and professional at check in and it was a fantastic breakfast spread!
Stayed 1 night in Jan 2024
Response from Angie on 26 Jan 2024
Jessica,We appreciate your feedback on your stay with us. So happy you enjoyed your time here.

10/10 Excellent

Walter, Austin

Stayed 2 nights in Jan 2024
Response from Angie on 9 Feb 2024
Walter,Thank you for staying with us and taking the time to review your stay. We hope to see you again soon.

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay spacious, close to the airport and restaurants
Stayed 1 night in Jan 2024
Response from Angie on 16 Jan 2024
Craig,Thank you for taking the time to review your stay. We really appreciate it. We are happy you enjoyed the space and location. Hope to see you again soon.

10/10 Excellent

cody

Travelled with family, Travelled with family and small children
Liked: Amenities
Stayed 2 nights in Jan 2024
Response from Angie on 16 Jan 2024
Cody,Thank you for staying with us and taking the time to complete the review on your stay.

2/10 Terrible

Larry

Travelled with family
Disliked: Staff & service, amenities
They advertised shuttle service, and there was none available. We almost missed our flight. Avoid this location!
Stayed 1 night in Jan 2024
Response from Angie on 16 Jan 2024
Hi Larry, The winter storm caused some hiccups for sure. I apologize for the miscommunication. I am glad you made your flight.

8/10 Good

Lori

Stayed 1 night in Jan 2024
Response from Angie on 16 Jan 2024
Thank you for reviewing your stay with us. We hope to see you again soon.

6/10 Okay

Michelle

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Angie on 16 Jan 2024
Michelle,Thank you for staying with us and taking the time to review your stay.

8/10 Good

Caley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good the only thing was we didnt have a fan in the bathroom and there was also a hole in the bathtub
Stayed 4 nights in Dec 2023
Response from Angie on 27 Dec 2023
Thank you for taking the time to review your stay with us. I have let Maintenance know about the bathtub in that room so we can get that taken care of. Hope to see you again soon.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and amenities were great and very comfortable there was everything in our room just like being at home. Unbelievable Sonesta ES provided so much to make a stay comfortable thank you. Tim & Cindy Hayes
Stayed 1 night in Dec 2023
Response from Angie on 26 Dec 2023
I am so happy you enjoyed your stay. Glad we could make it a great experience for you while you were staying with us. Hope to see you again soon.Happy Holidays!

10/10 Excellent

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Carla on 25 Dec 2023
Thank you for staying with us!Wishing you a very merry holiday,

10/10 Excellent

jui-li, saratoga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the front desk is efficient and professional. He is indispensable for the facility.
Stayed 1 night in Dec 2023
Response from Carla on 25 Dec 2023
You are correct, Luke is the best and we are lucky to have him as part of our team. Thank you for recognizing him, I look forward to sharing your compliment.Happy Holidays,

10/10 Excellent

Takatsugu

Stayed 11 nights in Dec 2023
Response from Carla on 25 Dec 2023
Thank you for sharing your experience with us.I hope that we will see you again in 2024,

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Angie on 14 Dec 2023
Thank you for taking the time to review your stay with us. Hope to see you again soon.Happy Holidays!

10/10 Excellent

Celeste, Kalamazoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Angie on 6 Dec 2023
Thank you for taking the time to review your stay with us. I am glad you enjoyed your stay.Thanks,Angie

6/10 Okay

aprtlmarie

Travelled with partner
Liked: Property conditions & facilities
I cannot rate this highter than a 5 as the eggs were cold, the bath containers empty, when I asked to have a lite cleaning I was told I didnt ask for it and when they said they would go ahead and do it the next day, it didnt get done. The breakfast area was quite appealing tho.
Stayed 6 nights in Nov 2023
Response from Angie on 1 Dec 2023
aprtlmarie,Thank you for taking the time to review your stay with us. We appreciate the feedback and I will be sharing this with the team. Thank you for staying with us and hope to see you again soon.