Hi Joseph,Thank you for sharing your feedback! We're delighted to hear that you enjoyed your stay with us. Providing a clean, peaceful environment close to amenities is always our priority. We're glad you found the room to your liking. We hope to welcome you back soon for another wonderful experience!Regards,Ramy Agaiby,General Manager

Dear Olga,We're thrilled you had a great dining experience with us! Maintaining a clean environment and serving delicious food are top priorities. Thank you for appreciating our efforts. We look forward to serving you again soon!Regards,Ramy Agaiby,General Manager

Hi John,Thank you for awarding us a five-star rating! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon for another wonderful stay. If there's anything else we can do to enhance your experience next time, please feel free to share.Regards,Ramy Agaiby,General Manager

Hi Stewart,We sincerely apologize for any inconvenience caused by the room assignment. Our aim is always to accommodate guest preferences to the best of our ability, and we regret that we fell short in this instance. Your feedback is invaluable, and we'll use it to improve our processes and ensure a more seamless experience for our guests in the future. If there's anything else we can do to make it right, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay.Regards,Ramy Agaiby,General Manager

Hi Rachel,We sincerely apologize for the cleanliness issues you encountered during your stay. It's unacceptable for our standards to fall short in maintaining a clean and comfortable environment for our guests. Your feedback regarding the dusty baseboards and the overall condition of the room is invaluable to us, and we appreciate you bringing it to our attention.Rest assured, we have addressed this matter with our housekeeping team to ensure that thorough and regular cleaning procedures are implemented to prevent such issues from occurring in the future. Additionally, we will review the condition of our rooms to address any areas that may need refreshing or updating.We're truly sorry for the disappointment this may have caused, and we hope you'll consider giving us another chance to exceed your expectations on your next visit. Your satisfaction is our top priority, and we're committed to providing you with a more enjoyable experience. If there's anything else we can do to make amends, please don't hesitate to let us know.Regards,Ramy Agaiby,General Manager

Dear Verna,Thank you for your kind words! We're delighted to hear that you had a comfortable stay with us and that you found our amenities convenient, from the comfortable bed to the ease of check-in and the convenience of having Moxies restaurant on-site. Our complimentary airport shuttle service is designed to make your travels smoother, and we're glad you found it helpful. We truly appreciate your recommendation and look forward to welcoming you back on your next trip from the airport!Regards,Ramy Agaiby,General manager

Hi Robert,Thank you for your rating. We appreciate your feedback and hope to welcome you back again in the future. If there's anything specific you feel we can improve upon to earn that fifth star next time, please don't hesitate to let us know.Regards,Ramy Agaiby,General Manager

Hi Amanda,We're deeply sorry to hear about your disappointing experience during your recent stay with us. Your feedback regarding the dated condition of the room, the condition of the desk chair, and the cleanliness issues you encountered is genuinely concerning and falls well below the standards we strive to uphold.Please accept our sincerest apologies for the inconvenience and discomfort you experienced. We take your comments very seriously and will be addressing these issues with our housekeeping and maintenance teams immediately to ensure that such lapses in cleanliness and room condition are rectified and do not recur in the future.We understand your frustration and disappointment, and we're truly sorry that we fell short of meeting your expectations. We appreciate your feedback as it helps us to improve and provide better experiences for our guests in the future.If you would be willing to give us another chance, we would welcome the opportunity to make it up to you and provide you with the exceptional stay you deserve. Please don't hesitate to reach out to us directly so that we can ensure your next visit exceeds your expectations.Regards,Ramy Agaiby,General Manager

Hi Fiona,We're disheartened to learn that you encountered unfriendly staff members during your stay. Providing warm and welcoming service is a top priority for us, and we sincerely apologize for any instances where this fell short of your expectations. Your feedback is invaluable, and we will address this issue with our team to ensure that all staff members uphold the highest standards of hospitality.Please know that your comfort and satisfaction are of the utmost importance to us, and we appreciate you bringing this matter to our attention. If there's anything else we can do to make amends or if you have any further feedback, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service you deserve.Regards,Ramy Agaiby,General Manager

Dear Victoria,Thank you for your valuable feedback. We're delighted you found the room comfortable. We apologize for the inconvenience with the bathroom fan and bathtub drain. Rest assured, we'll address these issues promptly to enhance your experience in the future. We hope to welcome you back soon!RegardsRamy Agaiby,General Manager

Hi Murthy,We're thrilled to hear that you enjoyed your stay with us! Providing a comfortable and affordable experience close to dining options like Denny’s and other restaurants is what we aim for. We're glad you found our on-site restaurant to your liking as well. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Regards,Ramy Agaiby,General Manager

Hi Rita,Thank you for your continued loyalty and for choosing to stay with us multiple times! We're delighted to hear that you consistently find our rooms clean and comfortable for your overnight stays. Making your travel experience seamless and convenient, especially for early flights, is our priority, so we're pleased that our proximity to the airport and our shuttle service have been beneficial for you. We appreciate your kind words and look forward to welcoming you back for many more comfortable stays in the future!Regards,Ramy Agaiby,General Manager

Hi Adedayo,Thank you for your rating. We appreciate your feedback and hope to welcome you back again in the future. If there's anything specific you feel we can improve upon to earn that fifth star next time, please don't hesitate to let us know.Regards,Ramy Agaiby,General Manager

Hi Linda,Thank you for awarding us a five-star rating! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon for another wonderful stay. If there's anything else we can do to enhance your experience next time, please feel free to share.Regards,Ramy Agaiby,General Manager

Hi Scott,Thank you for awarding us a five-star rating! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon for another wonderful stay. If there's anything else we can do to enhance your experience next time, please feel free to share.Regards,Ramy Agaiby,General Manager

Hi VinSai,Thank you for your rating. We appreciate your feedback and hope to welcome you back again in the future. If there's anything specific you feel we can improve upon to earn that fifth star next time, please don't hesitate to let us know.Regards,Ramy Agaiby,General Manager

Dear Ajay,Thank you for your rating. If you have any feedback or suggestions for how we can improve and earn a higher rating from you in the future, please feel free to share. We're committed to providing the best possible experience for all our guests.Regards,Ramy Agaiby,General Manager

Hi Shari,Thank you for awarding us a five-star rating! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon for another wonderful stay. If there's anything else we can do to enhance your experience next time, please feel free to share.Regards,Ramy Agaiby,General Manager

Hi Richard,We apologize for the inconvenience you experienced regarding your billing and receipt. It's important to us that our guests receive accurate documentation for their stay, and we regret any confusion or frustration this situation may have caused.While we do typically provide receipts for stays booked directly with us, reservations made through third-party booking platforms like Expedia may require receipts to be obtained from them. However, it seems there was a discrepancy in your billing that needs to be addressed.We recommend reaching out to our hotel directly with your booking details, including any correspondence with Expedia, and your Visa card statement showing the charges for the three-day stay. Our team will work diligently to assist you in resolving this matter and providing you with the necessary documentation.We apologize again for any inconvenience, and we appreciate your understanding and patience as we work to rectify the situation. Please don't hesitate to contact us if you require any further assistance.Regards,Ramy Agaiby,General Manager

Hi Damien,Thank you for sharing your feedback with us. We're pleased to hear that you found our property conveniently located and appreciated the cleanliness both inside and outside the hotel. It's great to know that your room was clean and that you found the linen, towels, bed, and pillows to be comfortable.We apologize for any inconvenience caused by the noise from the air conditioner and the lack of a fan in the bathroom. Your comments are valuable to us, and we will certainly take them into consideration as we continue to improve our accommodations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.Regards,Ramy Agaiby,General Manager

Hi Jaspreet,We're truly sorry to hear about your disappointing experience during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short of meeting your expectations.We apologize for the inconvenience caused by the size of the rooms and the lack of amenities such as a fan and a jet in the bathroom. Your feedback is invaluable, and we will take it into serious consideration as we strive to improve our accommodations for future guests.Please know that your concerns will be addressed with our team, and we'll work diligently to make necessary improvements. If there's anything else we can do to make amends or if you have any further feedback to share, please don't hesitate to reach out to us directly.We sincerely appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.Regards,Ramy Agaiby,general Manager

Hi Cathy,Thank you for awarding us a five-star rating! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon for another wonderful stay. If there's anything else we can do to enhance your experience next time, please feel free to share.Regards,Ramy Agaiby,General Manager

Hi Timo,Thank you for your rating. We appreciate your feedback and hope to welcome you back again in the future. If there's anything specific you feel we can improve upon to earn that fifth star next time, please don't hesitate to let us know.Regards,Ramy Agaiby,General Manager

Hi Farhana,We're thrilled to hear that you enjoyed the ambiance of our hotel! Creating a pleasant environment for our guests is always our goal, and we're glad to know that you found it to your liking. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future!Regards,Ramy Agaiby,General Manager

Hi Sangram,We apologize for the inconvenience and discomfort caused by the flickering shower light during your stay. Your well-being is our top priority, and it's unacceptable for any aspect of your room to contribute to discomfort or headaches. Please know that we take your feedback seriously, and we will address this issue promptly to ensure that it is resolved for future guests.If there's anything else we can do to make amends or to improve your experience, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay in the future.Regards,Ramy Agaiby,General Manager

Hi Szuyin,We're sorry to hear about this concern. As a hotel, we strive to provide a comfortable and safe environment for all our guests. We take issues related to smoking, including marijuana, very seriously, and we have policies in place to ensure that our public areas remain smoke-free. We will address this matter with our team to ensure that our policies are being enforced effectively. If you encounter any disruptions during your stay, please don't hesitate to reach out to our staff so that we can address the situation promptly. We appreciate your feedback and your cooperation in helping us maintain a pleasant environment for all our guests.Regards,Ramy Agaiby,General Manager

Hi Peter,Thank you for awarding us a five-star rating! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon for another wonderful stay. If there's anything else we can do to enhance your experience next time, please feel free to share.Regards,Ramy Agaiby,General Manager

Hi Suzanne,We're delighted to hear that you had a positive experience with us from check-in to dining and parking! Ensuring a seamless and enjoyable stay for our guests is our top priority, and we're thrilled that everything met your expectations. Your satisfaction is important to us, and we appreciate your kind words. We look forward to maintaining the same level of excellence for your future visits. Thank you for choosing to stay with us!Regards,Ramy Agaiby,General Manager

Hi Glen,Thank you for your rating. We appreciate your feedback and hope to welcome you back again in the future. If there's anything specific you feel we can improve upon to earn that fifth star next time, please don't hesitate to let us know.Regards,Ramy Agaiby,General Manager

Dear David,Thank you for your recent stay with us and for taking the time to share your feedback. We're thrilled to hear that you found our hotel to be of very good value for the money.Providing excellent value and quality service to our guests is always our top priority, and we're delighted that we met your expectations in this regard.Should your travels bring you back to the area, we would be honored to welcome you back for another enjoyable stay.Warm regards,Ramy Agaiby,General Manager

Hi Kanwal,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the condition of the bathroom in your room. Your feedback is valuable to us, and we will take it into consideration as we continue to make improvements to our accommodations. Ensuring a comfortable and up-to-date environment for our guests is important to us, and we will work to address the lack of exhaust in the bathroom to enhance the overall experience for our guests. If there's anything else we can do to improve your stay or if you have any further concerns, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Regards,Ramy Agaiby,General Manager

Dear Miriam,Thank you for your recent stay with us and for sharing your feedback regarding our shuttle service. We're thrilled to hear that you found it convenient!Ensuring our guests have a seamless and comfortable stay is our top priority, and we're glad that our shuttle service contributed to your positive experience.If there's anything else we can assist you with during your stay or if you have any further feedback to share, please feel free to let us know.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Ramy Agaiby,General Manager

Dear Deborah,Thank you for choosing to stay with us and for taking the time to share your feedback about our free airport shuttle service. We're thrilled to hear that it was a great experience for you!Providing convenient transportation options for our guests is a priority for us, and we're delighted that our shuttle service met your expectations.If there's anything else we can assist you with during your stay or if you have any further feedback to share, please feel free to let us know.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Ramy Agaiby,General Manager

Dear Denise,Thank you for awarding us with a 5-star rating! Your feedback is greatly appreciated, and it motivates us to continue providing exceptional service to all our guests.If there's anything specific you loved about your stay or if you have any suggestions for improvement, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for another wonderful experience in the future.Warm regards,Ramy Agaiby,General Manager

Dear Ryan,Thank you for awarding us with a 5-star rating! Your feedback is greatly appreciated, and it motivates us to continue providing exceptional service to all our guests.If there's anything specific you loved about your stay or if you have any suggestions for improvement, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for another wonderful experience in the future.Warm regards,Ramy Agaiby,General Manager

Dear Verna,Thank you for awarding us with a 5-star rating! Your feedback is greatly appreciated, and it motivates us to continue providing exceptional service to all our guests.If there's anything specific you loved about your stay or if you have any suggestions for improvement, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for another wonderful experience in the future.Warm regards,Ramy Agaiby,General Manager

Dear Noah,Thank you for choosing to stay with us and for sharing your feedback regarding the television options during your stay. We appreciate your input, as it helps us identify areas for improvement.We apologize if the TV offerings did not fully meet your expectations. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to enhance our guests' experiences.If there's anything else we can assist you with during your stay or if you have any further suggestions, please feel free to let us know. We want to ensure that your future visits with us are even more enjoyable.We look forward to the opportunity to welcome you back and provide you with an improved experience.Warm regards,Ramy Agaiby,general Manager

Dear Wallace,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our hotel to be a good value for money!Providing excellent value and quality service to our guests is always our goal, and we're glad that we met your expectations in this regard.If there's anything else we can assist you with during your stay or if you have any further feedback to share, please feel free to let us know.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Ramy Agaiby,general Manager

Dear Ernest,Thank you for choosing to stay with us and for bringing your concern to our attention regarding the room assignment.We apologize for any inconvenience you may have experienced with consistently receiving a handicap-accessible room. Your comfort and satisfaction are our utmost priorities, and we want to ensure that your accommodation meets your preferences.Please rest assured that we will investigate this matter further to understand why this has been the case. We strive to accommodate our guests' requests and preferences to the best of our ability, and we will do everything possible to address this issue promptly.If you have any specific preferences for your future stays with us, please let us know, and we will make every effort to accommodate your needs.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more tailored and enjoyable stay in the future.Warm regards,Ramy Agaiby,General Manager

Dear April,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that your check-in process was smooth and that our hotel is your go-to choice when needing accommodation near the airport.We're glad that even though your stay was brief, you had a good time with us. Providing efficient service and ensuring a comfortable experience for our guests is our priority, and we're pleased that we met your expectations.Should you need accommodation near the airport in the future, we would be honored to welcome you back for another enjoyable stay.Warm regards,Ramy Agaiby,General Manager