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Reviews of Crystall Hotel

Crystall Hotel
Serefiye Mah Milli Egemenlik Cad, Ordu Cikmaz Sok No 9, Van, Ipekyolu

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

saman

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020
Response from CRYSTALL HOTEL on 13 Oct 2020
TEŞEKKÜR EDERİZ YİNE BEKLERİZ:)

10/10 Excellent

Silvana

Liked: Staff & service, property conditions & facilities, room comfort
The staff at this hotel is impeccable, always attentive and willing to help. Our experience was incredible, we would stay again and recommend it!
Stayed 4 nights in Oct 2020
Response from CRYSTALL HOTEL on 22 Oct 2020
çok teşekkür ederiz yine bekleriz :,)

8/10 Good

Ümit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fena degil
Fena degil
Stayed 1 night in Feb 2020
Response from RESEPSİYON on 20 Feb 2020
TEŞEKKUR EDERİZ

10/10 Excellent

Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from önbüro on 29 Jun 2019
thanks

6/10 Okay

Shih Chen

Disliked: Property conditions & facilities
Wrong location indicated on Google Maps
GPS leads us to wrong destination. The GPS information needs update. When checking in,the staff was not aware of our reservation. They had to give us rooms in a rush which I suspected lead to some bad room quality. And the counter was hardly capable of talking in any bit of english. (The lady when we checked out was OK to talking in English.)
Stayed 2 nights in May 2019
Response from RECEPTION on 13 Jun 2019
THANKS

10/10 Excellent

pj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok konforlu ve temiz otel
3 gece kaldık. Otelin konukseverliğinden ve ilgisinden çok memnun kaldık. Çok temiz pırıl pırıl bir otel. Odaları da gayet iyiydi. Kahvaltısını da oldukça başarılı bulduk. Resepsiyondaki arkadaşlar ve yemek katındaki çalışan arkadaşlar bizi çok rahat ettirdiler. Gönül ferahlığıyla tavsiye ederim. Van seyahatimde yine bu otelde konaklayacağımı söylemek isterim.
Stayed 3 nights in May 2019
Response from önbüro on 27 Jun 2019
thanks

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Konaklama
Haritada gösterilen konum otelin konumu değil. Otopark var diye görünüyor ancak kaldırıma çıkartmak zorunda kalıyorsunuz aracınızı. Yani otopark yok. Çalışanlar güler yüzlü kendilerine teşekkür ediyorum.
Stayed 1 night in Apr 2019
Response from önbüro on 27 Jun 2019
thanks

10/10 Excellent

AHMET SEFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from RECEPTIONIST on 13 Jun 2019
COK TEŞEKKÜR EDERİZ YİNE BEKLERİZ

8/10 Good

Seyhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from ALİENCU on 13 Jun 2019
TEŞEKKÜR EDER.. YİNE BEKLERİZ EFENDİM :)))

10/10 Excellent

Anna Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from RECEPTIONIST on 29 Mar 2019
ÇOK TEŞEKKÜR EDERİZ YİNE BEKLERİZ :)

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay in Van
Probably, in my opinion, the best hotel in Van. Brand new hotel close to the city center, nice design and all details. Friendly and helpful staff. Breakfast in the 6th floor with views of the city and the mountains on the back, the selection of local cheeses touched me. I just stayed one night, but sure I will repeat if I have the chance.
Stayed 1 night in Jan 2019
Response from receptionist on 11 Jan 2019
muchas gracias :) Encantada de conocerte

10/10 Excellent

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeni bir otel
Yeni bir otel. Amatör ruhla en iyi hizmeti vermeye çalışıyorlar. Odanın çelik kapılı olması ilginç.
Stayed 1 night in Oct 2018
Response from önbüro on 13 Nov 2018
yine bekleriz .