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Reviews of Vallejo Inn

2 out of 5
Vallejo Inn
444 Tennessee Street, Vallejo, CA

Reviews

5.8
Rating 10 - Excellent. 97 out of 499 reviews" "
Rating 8 - Good. 95 out of 499 reviews" "
Rating 6 - Okay. 100 out of 499 reviews" "
Rating 4 - Poor. 70 out of 499 reviews" "
Rating 2 - Terrible. 137 out of 499 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a room checkin approximately 10pm rang the door bell no one can to the window to check me in decide to go somewhere else. 30 min later an employee called me asking me about the reservation after I explained to him nobody was there he argue with me and told me no refunds and hung up
Stayed 1 night in Apr 2024

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and loud
Stayed 1 night in Mar 2024

2/10 Terrible

Preet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from mady on 18 Mar 2024
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Teighlor

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to ask for a new room due to roaches and deity bedding… 2nd room was only slightly better. Do not stay here!
Stayed 3 nights in Dec 2023
Response from mady on 18 Mar 2024
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Chantell

Liked: Staff & service
My stay was pretty good good night sleep
Stayed 1 night in Feb 2024
Response from mady on 18 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Devin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I was unable to stay at this establishment because the staff was extremely rude and very unprofessional.
Stayed 1 night in Feb 2024
Response from mady on 18 Mar 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Pramathesh

Stayed 1 night in Feb 2024
Response from mady on 18 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cesar

Stayed 3 nights in Jan 2024

4/10 Poor

Daniela

Travelled with partner
Disliked: Cleanliness, staff & service
It was not a good experience, the room was dirty and the staff service was not good either.
Stayed 1 night in Jan 2024
Response from mady on 18 Mar 2024
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Antonio

Stayed 3 nights in Dec 2023
Response from mady on 18 Mar 2024
thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Maricella

Stayed 1 night in Dec 2023
Response from mady on 18 Mar 2024
thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Robert

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was dirty and the whole room smelled like cigarettes and musty odors
Stayed 1 night in Nov 2023
Response from mady on 18 Mar 2024
thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Karen

Stayed 2 nights in Nov 2023
Response from mady on 18 Mar 2024
thank you for your feedback. We will be addressing your concerns.

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from mady on 18 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Samantha

Travelled with partner
The room was reasonably clean, although the carpet could use a shampooing. The hairdryer didn't work (glad I brought my own anyway). The noise died down about midnight, so no sleeping issues. I liked the walk-in shower and the bench. I have mobility issues so these were appreciated even though I didn't ask for a handicapped room. I would stay there again.
Stayed 1 night in Oct 2023
Response from mady on 18 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Alexis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from mady on 18 Mar 2024
thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Jacob

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in service was poor. Towels and sheets were both lightly stained. Inn was incredibly noisy at night, lot of sound through the ceiling from the 2nd floor. Lighting was a harsh white. Doorframes looked like they’d be broken in to previously. Surrounding area felt unsafe. Worst hotel I’ve stayed in for quite some time.
Stayed 1 night in Sep 2023
Response from mady on 18 Mar 2024
thank you for your feedback. We will be addressing your concerns.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Sep 2023
Response from mady on 18 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

DeAndre

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from mady on 18 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Dutney

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Since it is close to where I need to go, I stay here for convenience once a year when I have to travel to Vallejo. It will probably be my last time though. The rooms are ok, but not very clean. The area around the hotel feels unsafe. The staff that I interacted with were friendly and helpful.
Stayed 1 night in Aug 2023
Response from mady on 18 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from mady on 22 Aug 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Alejandro

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
It was noisy all night shootings around area often , next door were up all night and it seem like they are locals living there
Stayed 2 nights in Aug 2023
Response from mady on 22 Aug 2023
thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Javier

Travelled with family
Disliked: Amenities
Staff was never in the office to check in, you have to call for assistance. the smell of marijuana is unbearable at night and the rooms smell of humidity and cigarettes despite reserving a non-smoking room.
Stayed 1 night in Jul 2023
Response from mady on 22 Aug 2023
thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from mady on 22 Aug 2023
thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Maria Luisa

Disliked: Staff & service
I never expected our stay here is not comfortable at all. In all fairness, the room was okay, it was clean but the bed sheets doesn’t look clean because there are stains on it. The pillows were not comfortable at all. When we came to the Inn around 11 pm, we didn’t have space to park our cars, the manager let us parked infront of the office and we never had a good night sleep thinking that pur car might get towed because it’s not a legal parking space. There are people smoking weed outside the rooms and i feel so sorry about our kids smelling it and also there are prostitution around the area. If you are with the family, I really don’t recommend this place. I really regretted choosing here to stay with my family and relatives 😢 Right after we wake up in the morning, we chose to leave immediately.
Stayed 1 night in Aug 2023
Response from mady on 22 Aug 2023
thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Keith

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Location convenient to the event we attended. But we were not aware it was on a very seedy area.
Stayed 3 nights in Aug 2023
Response from mady on 22 Aug 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Philip

Liked: Staff & service
Just a place to stay. Nothing fancy. 1st come 1st serve parking. Don't leave valuables in the vehicle.
Stayed 1 night in Jul 2023
Response from mady on 1 Aug 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were several prostitutes a couple of blocks away. Very unsafe area. The non-smoking room I booked reeked of smoke and was not given a suitable resolution. Stay far away from this place...
Stayed 2 nights in Jul 2023
Response from mady on 1 Aug 2023
hank you for your feedback. We will be addressing your concerns.

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff Quiet Good quality
Stayed 2 nights in Jul 2023
Response from mady on 30 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from mady on 30 Jul 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Grant

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room looked as if it wasn’t cleaned. Cigarette burns on bedding, flies all over room. Stains all over the floor as well as trash. Only use for this hotel for the hookers and not if you actually want to spend the night. You will also not get your money back if you complain. Didn’t even stay 20 minutes before checking back out.
Stayed 1 night in Jul 2023
Response from mady on 18 Jul 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very clean rooms. Definitely staying there again soon.
Stayed 1 night in Jul 2023
Response from mady on 18 Jul 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

gennaro

Liked: Property conditions & facilities
Disliked: Staff & service
Bad Towels
Stayed 1 night in Jul 2023
Response from mady on 18 Jul 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Byron

Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from mady on 18 Jul 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Sarah

Travelled with group
Disliked: Cleanliness
Would not stay here agaun
Stayed 1 night in Jun 2023
Response from mady on 18 Jul 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Luisa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Cannot find the proper words to describe the place. Stained carpet, hair and nail clippings on bed, hair, oxidized towels, smell of homelessness and bodily fluids. Expedia should not have this type of property in their offerings. Beyond disgusting. Long story short we left. Requesting full reimbursement.
Stayed 1 night in Jun 2023
Response from mady on 18 Jul 2023
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Bomani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Horrible neighborhood , dirty filthy rooms , it’s basically a crack hotel I would put it right with the motel 6 family
Stayed 1 night in Jun 2023
Response from mady on 18 Jul 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Miriama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from mady on 18 Jul 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Erik

Stayed 1 night in Jun 2023
Response from mady on 18 Jul 2023
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Khem

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from mady on 18 Jul 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Rosanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting, shady location
This place is disgusting. The floor was dirty and sticky. We had to wear shoes to walk on the carpet and then our shoes would leave black prints on the bathroom tile. The pillows had mold, and the office would not replace our pillows. There was also mold around the vents and in the bathroom. Between all the pounding on the ceiling from the floor above and the constant car alarms going off all night, we got verh little sleep. This was a shady hotel. Nobody would answer the phone in the office. We had booked 3 nights but only stayed 1 night. They refuse to refund our money for the other 2 nights. We called and reported them to the health dept.
Stayed 3 nights in Jun 2023
Response from mady on 14 Jun 2023
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE!! Horrible rooms and management!!
First clue to not stay there: 4 hours prior to our arrival, we get a call from the manager saying he was having trouble charging our card for the weekend.I told him he’s not allowed to charge our card until we check in.If we don’t show for our stay then he can charge us for the first night. He continued to get irate and argue with us. As we arrive we see a very small parking lot that can barely fit the cars there before we even tried to park. We get our key cards, go to the room, only to find out the door doesn’t lock from the inside. We get the person that checked us in to come take a look and he “attempts” to fix it to no avail. My husband then tries to help him. As a guest is walking up the stairs he said, “that door still isn’t fixed? I stayed in that room 3 weeks ago and it was broken then.” As the employee and my husband tried to fix the door, just so we could get through the night, I figured I should check everything else. The shower head blew off the pipe it’s connected to and water went everywhere. Also, a tweaker came asking me where to find Skunky while I’m in the room. Drug deals going on up on the 2nd floor.My husband and the employee finally got the door to lock from the inside but then wouldn’t latch from the outside! We asked for our money to be refunded since this would not be a safe place to stay. My husband asked for the manager’s name (who was hiding behind a shut door). The employee was not allowed to give it to us. He said we could contact Expedia.
The door which had the wrong metal piece over the latch and lock.
Stayed 3 nights in Jun 2023
Response from mady on 14 Jun 2023
we strictly condemn this review, yes according to policy we do have a right to authorize a credit card within 24 hours of your arrival time and your credit card on file was decline and if you fail to update us with your valid credit card we do have a right to cancel your reservation. yes we do had a problem with door and since we were sold out on that night we were not able to move you in a different room, you ask for refund we get you a full refund upfront, please don't make up a story that I was hiding behind the door, since I was the one who gave you a refund and since your reservation was through expedia, we advised you to contact expedia.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
There was insufficient parking.
Stayed 1 night in Jun 2023
Response from mady on 14 Jun 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Clyde

Little dirty
Stayed 2 nights in Jun 2023
Response from mady on 14 Jun 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Kenneth

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Im not one to do this but I originally booked 3 nights here and I left after the first. The room looked great in the pictures but it wasn't. There were holes in the walls, broken floor boards under the carpet, the door knob to the bathroom was hanging on by hopes and dreams. Right outside the room was one of those fly traps that looks like a piece of hanging tape. Around 430am someone was banging on our door asking for "Donkey" and continued to do so for the next 30 minutes. And when I checked out early the people refused to give me a refund. I had to repeat their own cancelation policy to them to get a partial refund. Of the 3 days i paid for I only got back. So I paid to not sleep here and to be honest I would happily pay again to not stay here. Its that bad.
Stayed 3 nights in May 2023
Response from mady on 14 Jun 2023
Thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Ricardo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The location was in a bad side of town with not much around the location. The staff was very unfriendly the check in guest did not even say HI he just passed everything threw a window. The room was very poorly kept, the hand sink was in the living room, the hand sink was not secured, the shower stall was dirty and the shower head had no pressure. This will be the last and only time I ever stay at this location. At night there was no place to park and like I said it was in the bad side of town. Very disappointed
Stayed 3 nights in May 2023
Response from mady on 14 Jun 2023
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Devon Helscher

Liked: Staff & service
It wasn’t horrible, but definitely wasn’t great.
Stayed 3 nights in May 2023
Response from mady on 30 May 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

John

Room was nice for the price but the surrounding area and people roaming around were questionable.
Stayed 1 night in May 2023
Response from mady on 30 May 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Josh

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Staff Not “On Property;” Police Called to Help
Had to call the police in the middle of the night due to a domestic disturbance occurring in the room next to me. Attempted to call the front desk prior to calling 911, but there was no one “on property”. Didn’t sleep at all. Was thankful the police responded quickly and arrested the gentleman and am hoping the other party was okay. Awful experience and cannot believe I paid for what felt like an incredibly unsafe place now knowing that apparently staff just leaves the property unattended.
Stayed 1 night in May 2023
Response from mady on 30 May 2023
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Roxana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I am so disappointed about my stay. The room smells so bad and the area is bad. I am a loyal expedia customer and I feel that this Hotel should not be listed at any time for customers like me.
Stayed 1 night in May 2023
Response from mady on 30 May 2023
Thank you for your feedback. We will be addressing your concerns.