Hotel Menyeluruh di Val Maubuee

"Arrived at 2pm for check-in and was told our rooms weren't ready. Reception tried calling housekeeping and claimed they were unavailable, despite the entire team being visibly gathered in the bar area a short distance away celebrating a birthday. Not a great look when guests are waiting during the check-in period. 10 minutes later both rooms were suddenly ready. Unfortunately, the problems continued. We booked two rooms and neither had working air conditioning despite outside temperatures...

"The hotel reception was shut and we had to book in at the hotel opposite. The building is under renovation and there was scaffolding outside our door, and workers doing renovation. I was under the impression parking was free but had to pay 10euros per day. The room was ridiculously small and had 1 tiny window. We had to keep the door open for light. Would never return ."