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Reviews of Residence Inn by Marriott Vail

3 out of 5
Residence Inn by Marriott Vail
1783 N. Frontage Road, Vail, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 88 out of 115 reviews" "
Rating 8 - Good. 11 out of 115 reviews" "
Rating 6 - Okay. 5 out of 115 reviews" "
Rating 4 - Poor. 5 out of 115 reviews" "
Rating 2 - Terrible. 6 out of 115 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks the room, outdoor hot tub and the staff. It was an amazing stay.
Stayed 2 nights in May 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if instead of saying “parking available” in the description you would just be honest and say parking $45 instead of having it be a total surprise when checking in.
Stayed 1 night in May 2024

10/10 Excellent

Rolonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Galen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms and clean.
Stayed 1 night in May 2024

10/10 Excellent

Honey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean... I was just surprised about the $45 parking fee.  I guess I didn't see it posted on their website or on Expedia.
Stayed 1 night in May 2024

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property wasn’t planned however, it snowed and the Hwy was closed. We couldn’t of stayed at a better place.
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I was a bit taken aback by the $45 a night parking fee. I thought I got a great deal but too good to be true.
Stayed 3 nights in May 2024

8/10 Good

Krunal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Property is nicely maintained with nice rooms. - Breakfast is very good - Free shuttle to Vail and Lionshead village - Parking is mandatory and $45 per night is steep - mountain facing rooms are awesome - 4th floor lounge is nice

10/10 Excellent

Philippe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, super detailed kitchen organizing, minimalist. Floor plan spacious, very comfortable. Cleanable surfaces/furniture. Love it!!!
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Siddhartha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in May 2024

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and look forward to returning.
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Donald

Disliked: Amenities
$45 for parking??? They say “like every hotel in vail”. You’re way outside Vail. Vail hotels that charge that much actually park you car - as in valet. They don’t change you to just pull into a spot like you do. Ridiculous justification. Ridiculous fee. Breakfast items all ice cold - the ones that are supposed to be hot… coffee runs out 20 minutes after breakfast opens? Must’ve been what was left over from yesterday’s breakfast. Hard to find anyone at desk unless they’re walking to/from breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Brad, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was the best I experienced in my one month's travel and the shuttle service to and from Vail Village was excellent.
Stayed 1 night in Apr 2024

2/10 Terrible

Rebecca

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property is new and well maintained!
Stayed 3 nights in Apr 2024

10/10 Excellent

Tejinder, houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay and had good two nigh stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, property its beautiful.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the underground parking. Room was clean, roomy and hot tub was great. It was advertised online that there would be a hot breakfast starting at 6:30 a.m. Was told the same thing when we checked in last night. Came down at 6:30 a.m. to eat and get on the road. The front desk clerk said normally someone shows up around 5:30 a.m., but he hadn't seen anyone yet. He called the Manager about the situation, was told there would be no breakfast today. I asked for a discount on the room and they did refund the parking fee ($45.00 - very high), which I did appreciate. We got on the road and ate at McDonald's.
Stayed 1 night in Apr 2024
Response from Hotel management on 16 Apr 2024
Dea Gail,Tank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.

10/10 Excellent

Sofia

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
AC ,our bar tender for the night , was amazing. Best service in town! Beautiful and welcoming environment. Fantastic reception and costumer service. Thank you
Stayed 1 night in Apr 2024
Response from Hotel management on 16 Apr 2024
Dear Sofia,We are very pleased you enjoyed your stay with us. We will pass on the positive comments to our bar staff. We hope you book with us again !

8/10 Good

Victor Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience overall
Stayed 3 nights in Apr 2024

10/10 Excellent

Dawn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and common area
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel, Bexley

Liked: Cleanliness, staff & service, property conditions & facilities
New property. Everything was fresh and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente property great staff we enjoyed our stay there
Stayed 1 night in Mar 2024

6/10 Okay

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

John F

Travelled with family
Liked: Property conditions & facilities
Great staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Hotel, Spacious room with kitchenette, felt like a studio. Friendly staff, nice breakfast, convenient shuttle to Vail& Lionshead. Will stay here again for sure.
Stayed 7 nights in Mar 2024

10/10 Excellent

Melissa, Rolling Meadows

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room!!
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property.
Stayed 3 nights in Mar 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. We enjoyed the free continental breakfast - it was delicious!
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lealynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and comfortable to stay, feels like home
Stayed 2 nights in Mar 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
The first day the hot tub jets didn't work but the water was still warm. The next morning the heater broke and the hot tub was cold. That shouldn't happen at a hotel that's only been open for 4 months. Parking was $45/day.
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Liked: Amenities
I liked free shuttle to the slopes. The hotel is new and clean. It would have been nice to have a restaurant on site.
Stayed 8 nights in Mar 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

brett

Stayed 1 night in Feb 2024

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2024

10/10 Excellent

Jose, NORTH MIAMI BEACH

Travelled with partner
Great experience!! Starting from the front desk lady to all the amenities. Rooms super clean and very comfortable. I'll definitely recommend it and come back.
Stayed 1 night in Feb 2024

10/10 Excellent

Vikram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on 22 Feb 2024
Thank you for staying with us. We are happy your stay was a perfect 10! We hope to see you again soon.

10/10 Excellent

Katie

Stayed 1 night in Feb 2024
Response from Hotel management on 16 Feb 2024
Thank you for the rating!

10/10 Excellent

Donald C

Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Feb 2024
Response from Hotel management on 16 Feb 2024
Thank you!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff ! Good transportation to the ski hill
Stayed 1 night in Feb 2024
Response from Hotel management on 16 Feb 2024
Dear DeborahWe are pleased to hear of your satisfaction with your most recent stay. We hope you come back again in the near future!

10/10 Excellent

Brandon, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this last minute and it was great. Front desk staff, the room, amenities and location to vail.
Stayed 1 night in Feb 2024
Response from Hotel management on 16 Feb 2024
We appreciate you taking the time to leave a review. We hope you book with us again!

10/10 Excellent

Stephen

Stayed 4 nights in Jan 2024