Street view

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 323 reviews" "
Rating 8 - Good. 120 out of 323 reviews" "
Rating 6 - Okay. 43 out of 323 reviews" "
Rating 4 - Poor. 7 out of 323 reviews" "
Rating 2 - Terrible. 4 out of 323 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Carlos, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Agent on 27 Apr 2024
Dear Juan,Thank you for your stay and wonderful review!Hopefully, we may welcome you soon again in Court.With best regards,Maxim ReeuwijkGuest Service Agent

10/10 Excellent

Jacintha

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean & comfortable. It was extremely handy for walking around the town. The staff were absolutely delightful. I would stay there again
Stayed 2 nights in Mar 2024
Response from Casper on 4 Apr 2024
Dear Jacintha, Thank you for leaving us a review behind. Glad to see that you enjoyed your time with us. We hope to see you again in the future!Kind regards,Team Court

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at The Court were very helpful and friendly. The hotel is very convenient to restaurants and museums.
Stayed 6 nights in Mar 2024
Response from Olivier on 14 Mar 2024
Dear Mary,Thank you for your nice review! We are happy that you enjoyed your stay with us, and hope to welcome you again in Court.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for all the sights and city centre shopping
Stayed 3 nights in Feb 2024
Response from Casper on 27 Feb 2024
Dear John,Thanks a lot for leaving us a review.Great to see you enjoyed our location. We hope to see you again in the future!Kind regards, Casper Front Office Agent

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Olivier on 30 Jan 2024
Dear Guest,Thank you for your fantastic review! We're thrilled to hear you enjoyed your stay at our hotel. Your kind words about our staff and facilities mean the world to us. We look forward to welcoming you back in Court soon!Warm regards,Team Court Hotel

10/10 Excellent

Anna, Mission Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a memorable stay at the Court Hotel and will surely make it our “home away from home” hotel stay on our next vacation to Utrecht. We enjoyed the food breakfast, lunch and dinner was superb. The staff everyone was amazing and very friendly. Checking in and out was easy.
Stayed 3 nights in Jan 2024
Response from Casper on 18 Jan 2024
Dear Anna & Ray,Thank you so much for leaving us this great review.Glad to see you had a good time in Utrecht. We are happy to have been part of that. We hope we can welcome you again in the near future and for now we are wishing you a healthy 2024!Best regards,Casper Front Office Agent

10/10 Excellent

Anna, Mission Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Court Hotel on 13 Jan 2024
Hi Anna, thank you so much for your review. We hope to see you again soon! Kind Regards, Team Court.

10/10 Excellent

Richard D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, lovely hotel
Great location. Since I am an attorney, the Court with its judge and lawyer photos and connections to the court were just fun and comforting to me. Friendly service, a super good convenient breakfast, very comfortable bed and good looking room too. All good. But , somehow I rushed out to make my flight and forgot my receipt.
Stayed 2 nights in Nov 2023
Response from Borca on 14 Nov 2023
Dear,Thank you so much for your review. Glad to hear you had a good stay, we hope to see you again soon!Kind Regards,

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utrecht central hotel
Fantastic central hotel with good, secure off site (3 min walk away) parking
Stayed 1 night in Nov 2023
Response from Borca on 14 Nov 2023
Dear Jason,Thank you for your review.Glad to hear you had a good stay! We hope to see you again in Court.Kind Regards,

8/10 Good

Daniel, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had only one night. It was a great place to stay.
Stayed 1 night in Oct 2023
Response from Valentina on 21 Oct 2023
Thank you for your kind review! It is great to see that you enjoyed your time with us. We hope to see you again soon!

6/10 Okay

Adam

Liked: Staff & service, room comfort
Work being undertaken in the hotel, meaning the communal areas are a building site. Rooms functional and stylish but some tired touches
Stayed 1 night in Aug 2023
Response from Team Court on 24 Aug 2023
Dear Adam,Thank you for writing a review. We are sorry to read you found some inconvenience during your stay from the construction work. We completely understand this and hope to welcome you back another time when everything is finished. Kind regards,Team Court.

10/10 Excellent

Karen

Stayed 1 night in Jul 2023
Response from Iskander | stagair on 1 Aug 2023
Dear Karen,we are very delighted to read that you had such an amazing time with us, we hope te welcome you again and give you the same good time you had with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked staying here! Clean, comfortable, friendly staff, everything worked well. If you're concerned about noise, don't stay in the center city--there are people out and about no matter what. Would return!
Stayed 3 nights in Jul 2023
Response from Iskander | stagair on 19 Jul 2023
Dear GuestThanks for writing such a lovely review, its always nice to read that our guests had a good time in our hotel, we hope to welcome u again in the future.

10/10 Excellent

jakki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Lovely stylish decor, the bedrooms were very spacious and comfortable. Friendly staff. Excellent location close to Oudegracht and approx 15 mins from centraal station. The hotel had a very nice atmosphere, fun and enjoyable, yet cool and stylish too. A lovely large courtyard area to have drinks or a meal. It was a little noisy in the rooms at the front, and a fridge in the room would have been a good addition.
Stayed 2 nights in Jun 2023
Response from Derek on 19 Jun 2023
Dear Jakki,Thank you so much for your kind review! It is great to see that you enjoyed your time with us. Glad you’re as happy with our location as we are. We hope that you enjoyed your time in Utrecht aswell!We can't wait to welcome you to our our hotel again in the future.Kind Regards,Derek Front Office

6/10 Okay

Frank

Business traveller
Liked: Cleanliness, property conditions & facilities
Not as good anymore
The hotel looks nice and is in a great location, however, it is also noisy, looks poorly maintained (while I was there, elevators were broken down, and the shower was throwing water in all directions), and the restaurant has gone down a lot in quality. This was once a really nice hotel, I don't think it still is.
Stayed 1 night in May 2023
Response from Quincy on 30 May 2023
Dear Frank, thank you for your review. I am really sorry to hear about the hotel, especially the elevator and shower did not meeting your expectations. We always try our best to provide the best experience. It looks like we have failed on this occasion. We hope you still enjoyed your time in Utrecht. If you stay with us again, we will make sure we leave a better impression on you.Kind regards, Quincy

10/10 Excellent

Margaret

Stayed 2 nights in Apr 2023
Response from Casper on 1 May 2023
Dear Margaret, Thank you for your kind review. It is great to see that you enjoyed your time with us. We hope you also had a nice time in Utrecht. Kind Regards, Casper Front Office

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful realxing break right in the middle of the old town
Stayed 3 nights in Feb 2023
Response from Quincy on 13 Mar 2023
Dear Noel, thank you for this lovely review. Nice to hear that you enjoyed your stay at our hotel. We hope to see you again in the future. Kind regards, Quincy

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Reception on arrival could not be more helpful. Good location and canal room unusual and very nice.
Stayed 2 nights in Nov 2022
Response from Quincy on 19 Nov 2022
Dear Ronald, thank you for taking your time to write a kind review. Lovely to see that you enjoyed your stay. Kind regards, Quincy Front Office

6/10 Okay

Daniela

Travelled with partner
Disliked: Amenities, property conditions & facilities
We stayed in the "Romantic Room" which was a short walk from the main hotel in a converted wharf arch. Gorgeous view, right on the water. The negatives were a rather shabby room with lights wonky on walls, a weird grass arrangement, various heaters, badly patched up walls. The biggest negative was the rather depressing lighting - a handful of wall lights which made the place look gloomy and was useless for putting on make up. We were out a lot and only there for one night so it didn't matter too much but, in my opinion, not great value for money. The parking is also a 5 min walk away and we weren't given the option to park elsewhere - and charged 30 Euros for an overnight stay!
Stayed 1 night in Nov 2022
Response from Leon on 16 Nov 2022
Dear Daniela,Thanks a lot for taking the time to share your review and feedback! Happy to read that you liked the location of our Court Canal Rooms in the historic wharf arches. We are indeed aware that the walls in our Court Canal Rooms are blistering off on certain parts, which is why we are currently planning a big renovation for these rooms. We will therefore wholeheartedly include your remark about the inadequate lighting in our renovation plans.I am sorry to hear that you were not informed in advance about our parking fee, this should have been communicated with you...Thank you again for leaving your review and nevertheless, I hope to welcome you to Court on your next visit to Utrecht!

10/10 Excellent

ATSUSHI

Stayed 1 night in Oct 2022

10/10 Excellent

Daphne

Stayed 1 night in Jun 2022
Response from Derek on 9 Oct 2022
Dear Daphne,Thank you so much for the positive review. We hope you also had a nice time in Utrecht.We hope to see you again very soon! Kind Regards,Derek Front Office

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The front desk was very helpful. They brought up some ice for us when asked. Room is clean, would be nice if the door to the outside was working so we could enjoy the fresh air. They hotel went out of their way to decorate our room for our 42nd anniversary!
Stayed 1 night in Sep 2022
Response from RR on 8 Sept 2022
Dear Terry,Thank you so much for the positive review.Our guests satisfaction is our primary concern, so it's really nice to hear that you liked the Court Hotel.Kind Regards,Raihana Front Office

8/10 Good

Giovanni

Stayed 1 night in Aug 2022
Response from Quincy on 1 Sept 2022
Dear Giovanni, thank you for leaving us a review. Glad to hear you had a great time with us, we hope to see you again soon! Kind regards, Quincy Front Office

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect for me
Stayed 8 nights in Jul 2022
Response from Casper on 13 Aug 2022
Dear Eva, Thank you for your review. We are glad to hear that you liked our location as much as we do. We hope you have had a nice time in Utrecht and we look forward to hopefully see you again soon! Kind regards, Casper Front Office

10/10 Excellent

Brendon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just finished 3 weeks in Europe and this was the most comfortable room we stayed in. The bike rack in the courtyard which is locked overnight made us feel safe leaving our rental bike overnight, and the staff was very helpful in extending our stay and providing laundry service.
Stayed 2 nights in Jul 2022
Response from Casper on 2 Aug 2022
Dear Brendon, Thank you so much for your kind review! It is great to see that you enjoyed your time with us. We hope you enjoyed the city of Utrecht and we would love to see you again in the future. Kind regards, Casper Front Office

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. I mentioned when booking it was our anniversary and the staff made sure our room was romanticly decorated.
Stayed 4 nights in Jul 2022
Response from Miriam on 19 Jul 2022
Dear Lucy, Thank you so much for your nice review! We are happy that you enjoyed your stay. Hopefully until next time!

8/10 Good

Raymond Archibald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for exploring the city, fantastic and helpful staff, well-equipped room. On the negative side, there were kitchen smells in, the small reception area and in the lift. Saying all of that I would stay agin.
Stayed 1 night in Jun 2022

10/10 Excellent

Lucinda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved the location and the bed was very comfortable. Overall, excellent experience!
Stayed 2 nights in May 2022
Response from Casper on 14 Jun 2022
Dear Lucinda, Thank you for your kind review. It is lovely to hear that you had a great time with us at Court Hotel. We are looking forward seeing you again very soon. Kind regards, Casper Front Office

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, fantastic loacation, super nice staff
Stayed 1 night in May 2022
Response from Casper on 14 Jun 2022
Dear Maria, Thank you for your review. It is lovely to hear that you enjoyed your stay and we appreciate your feedback. We hope to see you again very soon! Kind regards, Casper Front Office

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and the people working there are extraordinary! Simply charming all around.
Stayed 2 nights in May 2022
Response from Casper on 14 Jun 2022
Dear Rhonda, Thank you for your review. Lovely to hear that you got on so well with us! We always try our best to provide the best experience to our guests. We hope you had a pleasant stay in the city of Utrecht. We are looking forward to see you again very soon! Kind regards, Casper Front Office

8/10 Good

Peter van

Stayed 1 night in May 2022
Response from MP on 20 May 2022
Dear Peter, Thank you so much for your kind review! We hope you also had a nice time in Court Hotel and Utrecht. We look forward to welcoming you back again soon. Yours sincerely, Team Court

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wheather was really nice in anticipation of the King's Birthday. Very comfortable room with a street view, not too noisy. The staff was very friendly with a warm greeting at check-in.
Stayed 2 nights in Apr 2022
Response from CR on 10 May 2022
Dear Kenneth, Thank you for your kind review. It's lovely to hear that you had a wonderful time in Utrecht. We hope to see you soon! Kind regards, Team Court

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern, perfect location
Clean, modern hotel with big windows. Perfect location in Utrecht near main canal with restaurants and shops. 15 minutes walk from Utrecht Central Station. Nice restaurant in the hotel. Great wifi.
Stayed 3 nights in Apr 2022
Response from LD on 19 Apr 2022
Dear Karen, Thanks for the lovely review! Glad to hear you had a great time with us, we hope to see you again soon! We can't wait to welcome you back! Your sincerely, Laura

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Jochen

Stayed 3 nights in Mar 2022
Response from MP on 1 Apr 2022
Thank you for your high review! We appreciate that. Yours sincerely, Team Court

8/10 Good

Özge

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. Great room. Friendly staff. Tables were covered with a little dust and hand soap wasn’t working. Reception staff has changed our room immediately and helped with the hand soap issue. Overall the feeling was really good
Stayed 2 nights in Feb 2022
Response from Ns on 8 Mar 2022
Dear Özge, Thank you for your review. It is good to hear that you enjoyed your stay at our hotel. We can't wait to see you again in the future! Kind regards, Team Court

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utrecht Visit
This hotel was perfectly placed in the city Centre and the service as perfect. The hotel even called my taxi for me as it was time for me to check out. The water was hot in the shower. The only draw back was the room took a little bit of time to get warm, as it was a cold night in November.
Stayed 1 night in Nov 2021
Response from Casper on 27 Nov 2021
Dear, Thanks a lot for taking the time to share your review and feedback! It's really great to see you loved our location and that you loved your stay here. We can't wait to welcome you back in the future! Kindest regards, Casper Front Office

8/10 Good

Octavian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Team Court Hotel on 9 Dec 2021
Dear, Thank you for your review. It is great to hear that you had a pleasant stay! Hope to see you once again :) Kind regards, Quincy | Front Office

10/10 Excellent

Norma, LANCASTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! No complains ! Will definitely stay here again! Thank you !!
Stayed 2 nights in Sep 2021
Response from Team Court Hotel on 18 Sept 2021
Dear Norma, Thank you for your kind review. It is great to see that you enjoyed your time with us. We look forward to welcoming you back again soon. Kind regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Great location and design. Spacious rooms with high ceilings
Stayed 1 night in Sep 2020
Response from Team Court Hotel on 20 Sept 2020
Thank you for your review! We hope to welcome you again in the future. Kindest regards, Team Court Hotel

8/10 Good

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel and rooms, good location.
Stayed 1 night in Dec 2019
Response from Team Court hotel on 29 Jan 2020
Dear Ngoc, Thank you for your time to write a review. Great to hear that you've enjoyed your stay. Hopefully we can welcome you again in the future! Kindest regards,

8/10 Good

Lisanne, Utrecht

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect. The private parking area was hard to find.
Stayed 1 night in Jan 2020
Response from Team Court hotel on 29 Jan 2020
Dear Lisanne, Thank you for your time to write a review. Great to hear that you've enjoyed your stay! Our apologies for the inconvenience experienced while searching for the parking lot. There is currently some construction work going on, but maybe you can tell us what we can do to make the parking lot easier to find? Hopefully we can welcome you again in the future! Kindest regards,

10/10 Excellent

Beth, Fullerton, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Court for one night. It was in a great location to the city center as well as the train station. The room was considerably larger than other hotels we stayed at in Europe. The breakfast buffet was delicious and the staff was helpful and courteous! Would definitely recommend!
Stayed 1 night in Oct 2019
Response from reception Court Hotel on 23 Oct 2019
Dear Beth, Thank you for writing this review. How nice to write that you have enjoyed our spacious rooms and the location of Court Hotel. We hope to welcome you again in Court Hotel Kindest regards, Team Court Hotel

6/10 Okay

Olaf

Business traveller
Hotel was ok. Nice room, spacious, but a bit dusty. The main issue I had was the noise on Friday night. Huge party of night club noise kept me awake for several hours between 1-3 am. Super annoying, since the rest of the nights were ok. but I left a day early because of this, and they were not even offering to reimburse me.
Stayed 6 nights in Oct 2019
Response from Front Office on 28 Oct 2019
Dear Olaf, Thank you for giving us your feedback regarding your stay with us. We find it very unfortunate to hear that you have experienced your last night with noise during the night. We have checked the events of Friday night, but unfortunately there was no reservation regarding an event or celebration in our hotel. We would like to get in touch with you personally via telephone or e-mail to gain more insight into your experience regarding Friday night. Concerning the check out we're afraid there has been a misunderstanding from both of our sides. Unfortunately we were not informed during check-out that the noise was the reason for your early departure, but that the reason was work-related. We therefore find it very unfortunate to be acknowledged through your feedback, because we would have liked to have found a suitable solution with you during check out. Thank you once more for your feedback and we are looking forward to your response. Kindest regards, Team Court Hotel

10/10 Excellent

CraigM, Narrabeen, Sydney, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: modern amenities - the courtroom furnishings & finishings give the hotel a funky & positive vibe; only one block from the main canal & most of the tourist sites; very good in-room amenities - bathroom & bedding
Stayed 4 nights in Sep 2019
Response from Front Office on 12 Oct 2019
Dear Craig, Thank you so much for your review! Kindest regards, Court Hotel

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding gem in the heart of Utrecht
I had an amazing experience at this hotel, especially considering the modest price. The bathroom was very modern. The room had all the usual amenities and was very clean and comfortable.
Stayed 3 nights in Sep 2019
Response from Court hotel on 29 Sept 2019
Dear Nathan, Thank you for your time to write a review. We are very pleased to hear that you've enjoyed your stay with us! Hopefully we can welcome you again when you visit Utrecht. Kindest regards, Team Court Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Shafiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

The bathroom had an unpleasant smell and the toilet did not flush properly. The hotel was reasonably clean.
Stayed 1 night in Aug 2019
Response from Team Court Hotel on 13 Aug 2019
Dear guest, Thank you for your time to write a review. Sorry to hear that the bathroom was not smelling fresh. We have discussed this internally and have taken your feedback into account. Hopefully we can welcome you again in the future! Kindest regards, Team Court Hotel