Travel to Usuda

This hotel was amazing. The staff were so helpful and super friendly. They honestly couldn’t do enough to help us. The personal recommendations every night for restaurants meant we tried so absolute gems in the 5 days we stayed. A big thank you to Mami who was so smiley and always around to help and called restaurants to do double check they had space for us. Very helpful to a solo mum travelling with her teenage daughter.

5 star hotel and very accomodating staff, but with old building. Air conditioning unable to go below 73-74 degrees Fahrenheit with central air. Nice bathroom and still clean though, also in good location but a bit expensive for the price with better options in this price range

Very clean, excellent room. We didn’t like to have to wait until exactly 3:00pm not 2:59pm to check in. It’s a bit arrogant from the hotel staffs to keep customers waiting bad business model. We won’t comeback to use this hotel again because the check in clerks made us wait until exactly 3:00pm to check in. Not very friendly.

This is a beautiful hotel with a serene Japanese atmosphere.

The hotel is really nice but the area around it is not! It’s night club areas that we didn’t know it was… and every other night there’s drunk lying on the street! And in some areas, the garbage are dumped high on the street!!