TUI Hotels and Resorts Upper Styria hotels

"Booking through Expedia was a little confusing how to check in. The property is managed and run from the hotel next door. There are also hidden costs which only become apparent when checking in. The apartment was nice and well laid out, my only critique was the road noise woke us every morning from 4am. I admit it was extremely hot and we had to sleep with all the windows open as there is no air conditioning. This apartment would work ok in the winter. It is also a steep walk into town. The views over the town are however are amazing."

"Spa/pool amenities were great. Rooms were clean. Quiet in general. Restaurant/ service/food meet expectations. Friendly, and helpful staff. "

"Amazing hotel in the perfect location. We absolutely loved the spa and rooftop pool, all of which was done with great care. Well, this hotel gets my highest five star rating, and I highly recommend it to others, my two minor suggestions would be to have foldable luggage racks in the rooms and to allow individual guests to regulate the temperature of the rooms as ours was at a toasty 24.7°C, and we were unable to change it. Again, highly highly recommend this place and we plan to come back."

"Fantastic location "

"Pretty place to stay. "

"Nice hotel right by Grundlsee Lake, offering an amazing view. I had a room with a balcony directly facing the lake—it was stunning. The breakfast buffet was great and had a lot of variety. There’s a bus stop right next to the hotel. I’ll definitely come again to enjoy a different view in the summer!"

"The hotel is advertised as having AC, this was a key element in my decision to book this hotel. Apparently they turn it off when it gets cold, according to them and other guests should just open the windows. We were promised that the hotel manager would contact us as we complained about it. That was on Saturday and we checked out on Monday. I have yet to hear back from her or anyone in the property. The receptionist offered us another room where they opened the windows. How did i not think of that? I asked to get at least a fan but i'm only a paying customer, why should i get a response? The hotel images, suggest that it is somewhat secluded. This is not the case as i was woken up by trains passing nearby (100-200m) at 7am. We had to sleep with open windows... Not my ideal vacation. The only bright side in this hotel was the F&B staff who were super friendly and helpful."

"We are group traveler from Canada. hotel staff very friend and helpful, I appreciate Roberta and Petar are nice, prefessional service"

"Very fast and efficient way to travel. Property was very clean and beds we’re comfortable. I wish there were more of these everywhere. "