Hotel Dekat Upper Lake

"A lovely break. The staff were very friendly and helpful. We both have coeliac disease. Knowledge of gluten free and cross contamination was very reassuring. Breakfast and evening meals were delicious and I felt very safe eating here."

"Such a lovely spot! The garden, the bed, towels, breakfast, and of course the warm and welcoming staff. Hope to come back soon!"

"Friendly staff, clean room with amenities. Hot tub was lovely!"

"Beautiful setting, great breakfast, great place to eat dinner too, friendly and helpful staff"

"excellent hotel with courteous staff and nice rooms. very close to shops and safe place to walk"

"Excellent room and excellent hotel..good restaurant. Breakfast was v good with lots of fruit and usual chill English all buffet. Highly recommend this hotel...only issue is leisure club is bit walk away. The place is clean throughout n even during our stay the cleaned the fountain."

"Rooms, lodges and restaurants outstanding. Food was wonderful. Our server at the Barton Grill was brilliant! This is a 5 star property and overall lived up to that. We had an issue with vouchers that were purchased for us as a gift. One staff at the golf course was somewhat...aloft...ok, curt but rest of staff and hotel staff were great. I do feel were somewhat shorted on the vouchers and left a sour taste."

"This is a great place to get away. The hosts are amazing! Great shops within 20min and a beautiful property. If going far, take a taxi to the train station, taxis are very expensive."