Hotel berdekatan Universal’s Volcano BayTM

"Room was not ready even though I didn't get there until 430pm. Room had musty smell and furniture had laminate peeling off."

"The property was nowhere worth what we paid for one night even in peak season. Cherry on top: Michael from lost and found stole my $300 cologne and said they discard liquids from found items. But returned all the other liquids that was in my "lost" cosmetics bag."

"Great staff"

"Breakfast was delicious. Pool was great 👍 "

"This place is great "

"Fresh but repetitive"

"We ate breakfast there and it was a great. The Hispanic lady that works the breakfast area in the morning does a great job. I wish I could remember her name. She provides great customer service. The pool area was clean and it had plenty of clean towels. It's located five minutes from the universal studios. Location and everything was great. "

"Breakfast is great. Very clean room & well maintained property. Staff are excellent & very helpful. We were able to leave our luggages for a few hours after our check out."

"Great location, very clean, well frequented, and good breakfast options that are complementary."

"Breakfast was over priced. Bar was expensive and food was horrible. It is close to some good restaurants and things to do."

"Excellent and fast check in with welcoming and helpful staff, spotless room and good use of technology for room services."

"Clean room and pleasent/attentive staff. "

"Great breakfast - gym is okay but small! - suites are great, lots of space "

"last minute unavailability of my room when I reached there for checkin. I wanted Eggless breakfast and requested the staff to provide if they've. Their staff ended up giving me bagels which we ended up eating without knowing they also had egg in them. "

"The breakfast was amazing "

"Best new resort in Orlando "

"The pictures are an accurate description of the hotel. Staff was okay not on the cheerful side but okay . Only major complaint I have is room service we stayed for 5 days and our room was never cleaned. I requested for our room to be cleaned and when we came back only thing housekeeping did was make the bed and gave new towels. But the trash wasn’t taken nor was the carpet vacuumed . Our tv couldn’t access Amazon prime because of an internet issue . But besides that it’s was a good stay the bed...

"Property was fine. We had an accessable room. It seemed a bit rundown but was totally fine. There was no free breakfast or anything so we didn't really try anything else at the hotel. It was a good stay overall and good location to Universal. "

"Great hotel with a perfect location. The room was very clean, and the staff were amazing and extremely helpful. (Big up Vanessa and Juan) I will definitely be back—we had a wonderful time."

"The staff are so nice and the hotel are so excellent and everything are so clean and stores are so close "