2 outdoor pools, pool loungers

Reviews of Ubad Retreat

3 out of 5
Ubad Retreat
Banjar Jukutpaku, Singakerta, Ubud, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 102 reviews" "
Rating 8 - Good. 20 out of 102 reviews" "
Rating 6 - Okay. 5 out of 102 reviews" "
Rating 4 - Poor. 0 out of 102 reviews" "
Rating 2 - Terrible. 1 out of 102 reviews" "

9.0/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Ubad Retreat. The staff were amazing and very helpful. Delicious breakfast, lunch and dinner options smoothies. The free shuttle was handy to get into Ubud city and drivers were always very prompt. The pool is lovely and the gardens are so peaceful. We stayed with our 5 month old baby and felt very safe/happy.
Stayed 5 nights in Apr 2024
Response from Gus on 27 Apr 2024
Dear George, Thank you so much for the wonderful review, it was a pleasure having you and family here with us. It's an honor indeed. Enjoy the rest of your holiday in Bali. Come again and spend more time with us whenever you can. You know you'll always be welcome at Ubad Retreat. Sincerely, The Entire Family of Ubad Retreat

10/10 Excellent

Bryann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from yeni on 2 Mar 2020
Hi Mr. Bryann, Thank you very much for your excellent score, please come back and see you soon, Sincerely, The entire family of UBAD RETREAT

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2020
Response from Gus on 15 Feb 2020
Dear Family, Thank you so much for your excellent score. Come back and see us again soon.. Sincerely, The entire family

10/10 Excellent

Renier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Gus on 9 Jan 2020
Dear Renier, Thank you for your perfect 10/10 score, really appreciated. Come back and see us again whenever you can... Sincerely, Gus

10/10 Excellent

Ben, Adelaide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Ubad Retreat over the Christmas period. The staff were extremely helpful and we enjoyed the pool and dining hut facilities. We would definitely stay again.
Stayed 5 nights in Dec 2019
Response from Gus on 5 Jan 2020
Hello Ben, What a pleasure to read your beautiful comment and 5/5 score here.Thank you for spending Christmas with us. Come back and see us again whenever you can.. Sincerely, The entire family of Ubad Retreat

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Gus on 30 Nov 2019
Dear Valued Family of Ubad Retreat, Thank you for the perfect 5/5 score which was much appreciated. We assume that you enjoyed your stay 'home' recently at Ubad Retreat and hoping to welcome you again whenever you can. Till we meet again.. Sincerely, The entire family

8/10 Good

Sarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubad retreat
Great place to stay, friendly and helpful staff. Only thing that bothered us was the other noisy guests. I think there should be a rule in place that there should be no noise after a certain time to respect other guests as well.
Stayed 4 nights in Sep 2019
Response from Gus on 28 Sept 2019
Dear Sarie, Thank you for the complement towards the staff's services. We take your feedback regarding house rules of respecting other guests into considerations indeed. Thank you so much. Kind regards, Ubad Retreat

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2019
Response from Gus on 25 Sept 2019
Thank you for the score, we do hope to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi people . I am writing this to say that i had an a amazing time at UBAD RETREAT RESORT gusti and his family are an amazing people , on arrival you can clearly see a new additional biukding going up along with a restuarant and pool which wihile talking to Gusti is lookjng at next year April or May 2020 which is going to so beautiful to see again as this new part and already there part towards the back combine are going to be amazing. Also just for people out there that are thinking that they think they might be distubed by noise this is not the case here they are so repectful of peoples hoildays . While there Gusti and family found out that a couple ie the Female was her birthday so they started singing happy birthday to her she was so blowen away and unexpexted it . This is just how you are looked after. The bedrooms next to none the best and to be honest the bed was the best really comfty out of my whole trip to bali this was the best ... Cant wait to see you again Gusti as i said its going to be sooner than we think hahaha . Also if anyone is traveling here and your going to be staying here and need transfur please contact >>Dupayana as he will collect you such a awesome local . +62 82 341 308 361 for a small cost of 350,000Rp= 35 dollars instead of paying 500,000 to 600,000 Rp . Anyways thank you Gusti Regard Shaun brogden NEW Zealand
Stayed 5 nights in Aug 2019
Response from Gusti on 9 Dec 2019
Dear Shaun, Your review and recommendation is truly overwhelming, thank you so much for being family member of Ubad Retreat. Dupayana sent you his regards accordingly. We can't wait to welcome you again 'home' anytime the journey takes you back to Ubud... See you sooner than we think... Sincerely, Gusti & the entire family

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so different to anywhere we had stayed before and despite its rural location we really enjoyed our stay here. The place offers scooter hire which made it so easy to get around. The hotel organised other transport for us when needed and the local taxi drivers we had were great! The rooms were spacious, tidy and the beds were comfy. The food was so fresh and really good, we ate both breakfast and evening meal here throughout our stay. Nothing was ever too much trouble.
Stayed 2 nights in Jun 2019
Response from Gus on 28 Jun 2019
Dear Valued Guest, We are thrilled reading your comment about the recent stay with us, and beyond happy to learn that you enjoyed all Ubad Retreat has to offer. Thank you indeed. The detailed information on it, we believe, would much help many travelers. Look forward to welcome you again "home" soon. Take care Sincerely, Gus & the entire family

8/10 Good

Elena

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Gus on 12 May 2019
Dear Elena, Thank you for the score, we wishing to welcome you again at Ubad Retreat. Kind regards, Ubad Retreat

8/10 Good

Choon

Liked: Cleanliness, staff & service, room comfort
Quiet inexpensive friendly place
Too far from the airport. I like the fact that they had a shuttle running to Ubad city center three times a day. Just to have a inexpensive place to sleep, okay for the money.
Stayed 3 nights in Apr 2019
Response from Gus on 12 Apr 2019
Dear Choon, Thank you for the time taken to write a review for your recent stay with us. Apologize that the location, and the whole Ubud itself, is far from the airport, which we regret can do nothing about it. Overall we do expect you enjoy your holiday in Bali, especially in the areas that closer to airport but Ubud instead. Sincerely, Ubad Retreat

6/10 Okay

Verified traveller

Far from city center,bugs and cockroaches at night
Ubad Retreat is far from city center more or less 15 minute drive, but they offer free shuttle of 4 times a day to and from city center in a certain time and location of drop off and pick up. The staff can barely understand English except for the manager or owner. The place is spacious but more bugs at night in the room especially in the bathroom. Our first night at Ubad Retreat was a nightmare when the bathroom has dozens of cockroaches! Limited dishes in their menu, it would get you sick thinking what to eat if you stayed more than 3 days. No restaurants nearby, inaccessible and inconvenient to go to city center. They should offer more choices of food in their menu. The place is best for honeymooners or if you want confinement...but definitely NOT for youngsters, hipsters, beach buddies, party goers and adventure seeker.
Stayed 2 nights in Mar 2019
Response from Gus on 9 Apr 2019
Dear Guests, Thank you for your review. It is a good input for us to improve the facilities and menu provided. We do apologize for the inconvenient. Hoping you enjoy your holiday in Bali. Kind regards, Ubad Retreat

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are pretty good and courteous, breakfast is till 12noon and they feed you well. You can rent bike at the retreat which is berth convienent give its remoteness to main city streets. The staff will arrange for local tours if requested and gave me good references for food and general travel. The place was quiet for most of the time I was , not many people and you need a bike to move around , main streets are 10 min away by motor bike.
Stayed 2 nights in Feb 2019
Response from Gus on 28 Feb 2019
Dear Valued Guest, Thank you for staying with Ubad Retreat recently, as well as for the time taken to write a 5/5 review, we really appreciated it. Come again and spend more time whenever you can. You know you will always be welcome at Ubad Retreat. See you soon... Sincerely, Gus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Gus on 2 Apr 2019
Dear Valued Guest, Thank you for your excellent score. We look forward to welcome you back to Ubad Retreat Sincerely, Gus & family

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service Quite place to stay. Friendly staff
Stayed 2 nights in Feb 2019
Response from Gus on 17 Feb 2019
Dear Valued Guest, Thank you for your excellent 5/5 score and review. We are hoping to welcome you 'home' again to Ubad Retreat soon... Till we meet again and take care. Sincerely, Gus & the entire family

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful family run property 15minute shuttle service from Ubud town. Nice pool, simple comfortable rooms. Great service, very friendly staff.
Stayed 8 nights in Jan 2019
Response from Gus on 11 Feb 2019
Dear Sheila, Its a pleasure to have you recently staying with us. Thank you indeed for the 5/5 review here, which was much appreciated. We look forward to welcome you 'home' again, come and see us soon.. Sincerely, Gus & the entire family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and cosy hotel with lovely staff. They have regular and free transfer to Ubud.
Stayed 4 nights in Jan 2019
Response from Gus on 23 Jan 2019
Dear Valued Guest, Thank you for your nice comment and excellent score. We are honored to have you recently and hoping to welcome you again to Ubad Retreat soon. Take care Sincerely, The entire family

6/10 Okay

Verified traveller

Liked: Staff & service
Nice environment. Nice garden. We all love to travel many natural places. The food in Bali may be not that good.
Stayed 2 nights in Dec 2018
Response from Gus on 5 Jan 2019
Thank you for your review. Look forward to welcome you again to Ubad Retreat in the future.

2/10 Terrible

Guray

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostile and substandard.
We booked Ubad retreat on the positive reviews it received in the past. On arrival, we were greeted by Gusti and all seemed well. Soon after, he left the building and unfortunately, that is where it all ended. On entering our “double delux” room which we booked and payed for 4 people including daily breakfast, (2 adults and 2 children), we were advised by the male personal that the room only catered for 1 double bed and single bed. We were told that an extra bed was an additional daily charge. He continued by also asking us to pay an extra daily breakfast charge for one of our young daughters, whom we had clearly payed for upfront, through Hotels.com. I advised him that my hardcopy and electronic booking did not support his claims for the additional charges. This attendees aggressive mannerisms towards my family and I warranted us to contact Hotels.com immediately, who in turn assisted us to move on to another hotel, minus a day’s room payment. We were happy with the support given and are now enjoying our stay in Bali.
Stayed 7 nights in Dec 2018
Response from Gus on 22 Dec 2018
Dear Mr Guray, Thank you for the time taken to write a feedback as well as bringing the issue to our concern. We do apologize for the inconvenient you experienced upon check in. Allow us to clarify few points of your comments as following: 1/ Each of the room can only accommodate one extra bed, inclusive of breakfast. This arrangement is clearly mentioned in the room description anywhere you look up to and in your reservation detail. 2/ Your reservation was for two adults + 2 childs, which also possible with arrangement clearly stated that one child will get an extra bed, while the other one is sharing bed with parents. All four gets breakfast. This arrangement is what you have paid in advance, clearly mentioned in your reservation detail, instead of a room with two extra beds and breakfast. 3/ On arrival, you aggressively demand a TWO extra beds in the rooms for the children and claimed you have paid for. While our room size, description, AND your reservation detail, mentioned only accommodate one extra bed (please refer to point 1), and breakfast for four. We have checked carefully hardcopy and softcopy of your reservation detail, and found the detail is on our side. 4/ Your statement: "This attendees aggressive mannerisms towards my family " is a strong statement accusing us. By far, Ubad Retreat is strictly prohibit its staff to act such way. There is none considered as just a guest at Ubad Retreat, but part of our family instead, and we didn't get our previous reviews by doing 'aggressive mannerisms' to them. We would strongly advise you to clarify your statement instead. Again, we are sorry for the inconvenient caused and all in all, we also happy to learn that now you are enjoying your stay in Bali. Take a good care... Sincerely, Gus

8/10 Good

Nisha, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A homely stay with the greatest of hosts and staff
We first arrived in the airport to be greeted by the pickup driver with a warm welcome and cold bottled water for us which was lovely. We got to the hotel to meet our host, I presume was the manager and he had prepared is fresh fruit juice. Our room was very well presented, clean and tidy throughout. The occasional bug getting in however. It had good facilities such as strong air con, flat screen TV, WiFi, tea and coffee. We did find ourselves waking up in the night occasionally by the sound of animals nearby which was frustrating. The room had very good lighting and had comfortable beds. The shower was good for a while but if a second person was going to use it afterwards then the chances are that the shower would run cold. The breakfast provided was enjoyable and was similar to other eaterys nearby. The menu for mains and dinners wasn't vast however it was very affordable and did not lack in flavour.
Stayed 4 nights in Sep 2018
Response from Gus on 18 Sept 2018
Dear Nisha, Thank you for the time taken to write a nice review about your recent stay with us. Your decision to stay 'local' was much appreciated, indeed. The animal sound you heard occasionally was made by gecko. Its a gentle-harmless creature eating mosquitoes, very useful for human. Apologize for the inconvenient and welcome to the nature, Dear. The shower uses a solar heating system which much recommended these days to save energy and environment. Regret that we didn't manage to inform you earlier about. All in all, it was our pleasure hosting you here and hoping to welcome you to Ubad Retreat again on the other occasions. Sincerely, Gus & the entire family

10/10 Excellent

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a lovely family run business where everyone cares for your experience whilst there. Breakfast is a la carte but this means everything is made to order and very fresh. The room could do with a fresh paint but had a good sized bathroom and decent AC. This hotel is very peaceful.
Stayed 7 nights in Sep 2018
Response from Gus on 18 Sept 2018
Dear Andrew, It was our pleasure for hosting you recently. Thank you for writing and excellent review and score here. We are glad to learn that you enjoyed the stay and hoping to welcome you again to Ubad Retreat soon.. Take care Gus & the entire family

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from Gus on 24 Jul 2018
Hello Elisa, Thank you for the 5/5 score that we assume you enjoyed the recent stay with us. Apologize I didn't manage to farewell on your departure day. Come again and spend more time with us whenever you can, you know you will always be welcome at Ubad Retreat. Sincerely, Gus & the entire family

10/10 Excellent

Jelena, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A family owned oasis
Thank you for everything you did! From the first day you made me feel at home, welcomed and very well cared for. I booked Ubad Retreat as recommended by the conference I was attending as a less expensive option. Just a thought that I couldn’t have ended up at some chain hotel or anything less personable than The Ubad Retreat is makes me thankful even more to the family that ownes this place. I will return for sure !
Stayed 10 nights in Jun 2018
Response from Gus on 2 Jul 2018
Dear Jelena, The fact that we are hosting an extremely nice, friendly, open, kind, new-beloved family member like you recently, made us believe that it wasn't coincidence that you were here. Such a pleasure and honor for us. We can't thank you enough to you for extending all those attitudes toward us, Dear. One of a kind, indeed. Come again and spend more time whenever you can. You know you will always be welcome as our beloved family member at 'home', Ubad Retreat. Take a good care... Yours sincerely, Gus & the entire family

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2018
Response from Gus on 22 Jun 2018
Dear Valued Guest, Thank you for the excellent score, we are glad to learn that you enjoyed staying with us recently. Till we meet again, soon... Sincerely, Gus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Gus on 20 Jun 2018
Dear Valued Guest, Thank you for the 5/5 score here, we are looking forward to welcome you again to Ubad Retreat in the future. Sincerely, Ubad Retreat

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubad is Ugood
This little hideaway was just perfect for a quiet few days away from the bustle of Udbud, with a free shuttle into the town,the rooms are clean and tidy, the pool welcoming and Adi and staff were very friendly, we would definitely stay here again.
Stayed 3 nights in Jun 2018
Response from Adi on 12 Jun 2018
Dear Simon, Its such a pleasure to read your comments about Ubad Retreat. And the title says it all, we really like it. Thank you so much... Above all, we are beyond happy to know that your stay with us recently was enjoyable one. We shall count the days for your return 'home' again in the future, soon. Take care Sincerely, Adi & the entire family

8/10 Good

Chutima

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Gus on 9 Jun 2018
Dear Chutima, Thank you for the score, we do hope you enjoyed recent stay with us. Let us know should you wish to come back someday to Ubad Retreat. Regards, Gus

10/10 Excellent

Deon, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay here. The property is beautiful and quiet, but not too far removed from the City Center. Food was good. The best part of the stay was the people who work there. They are warm, pleasant, and go the extra mile to ensure a good experience. I would definately recommend Ubad Retreat!!
Stayed 10 nights in May 2018
Response from Gus on 3 Jun 2018
Dear Deon, On behalf of the family, I would like to express our sincere gratitude for choosing to stay 'local' with us at Ubad Retreat. All the team are beyond happy to learn that you enjoyed the stay recently. The time taken to write a 5/5 review here was much appreciated indeed. Wishing to welcome you again 'home' to Ubad Retreat, soon... Sincerely, Gus

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Extremely good value
We loved Rhian place! Addi and his family’s made our stay so homeley, they even brought me a lemongrass and gingerbread tea when I was feeling sick. The pool is nice, there’s a shuttle to the ubud city centre 4 times/day so you’ve always fitness so much to do. I wish I was back there now! Also the food you can order, like nasi goreng is really really nice. Cooked to order breakfast is small but tasty. Bed was lovely. Only complaint was that you could heard wildlife and dogs from the room and you’re a little close to the other rooms so if they’re loud you will hear them Will 100% stay here again next time!
Stayed 3 nights in May 2018
Response from Gus on 3 Jun 2018
Dear Gemma, We can't thank you enough for choosing to stay 'local' with us at Ubad Retreat. Your excellent review, we believe, would much help many travelers out there of what to expect. We are glad that our services and facilities meet your expectation, so far. Thank you as well for letting us know regarding your complaint about the wildlife and the closeness between each room.. Apologize for the inconvenient. So far, regret to tell you that they are part of Ubad Retreat, the wildlife and the nature, we shall leave them as it is. Appreciate your feedback, indeed. Come again and spend more time whenever you can. You know you will always be welcome at Ubad Retreat. Take care Sincerely, Gus

10/10 Excellent

Catherine, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You are treated like family
This is probably one of the best little retreats I’ve stayed at in my Asia travels! The staff were so friendly and could not do enough to make you feel at home! The authentic Indonesian food was exceptional too! Loved my stay here!!! Loved the overall setting and the quiet surroundings!
Stayed 7 nights in May 2018
Response from Gus on 22 May 2018
Dear Catherine, Thank you for the excellent 5/5 review here. We are beyond happy to learn that you enjoyed your stay recently. In fact, it was actually us who honored hosting you. Your openness, friendliness, and all those aspects in you, that we believe every travelers should have, have paid our efforts off. Can't thank you enough... We can only wish to welcome you again 'home' to Ubad Retreat, anytime the journey takes you back to Ubud. Take care... Yours sincerely, Gus & the entire family

10/10 Excellent

Dustin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful week at Ubad Retreat. It is located in a quiet cute neighbourhood out of the main town. We chose it because it was close to Ubud Yoga Centre, and we were able to walk within 15-20 minutes every day for class. They also have a shuttle to town (and return) 4 times a day which saves quite a bit on taxi fares. At first glance the pool looks a bit green, but then I realized it is the colour of tiles in the bottom. The pool was actually one of the cleanest feeling I have experienced in the past 4 months of travelling (almost like swimming in fresh rainwater). We enjoyed eating lunch by the pool and relaxing in the sun. Room was spacious, towels were soft, 4 pillows on the king size bed. Sheets changed every couple days (not necessary, but was done without our request). Last but not least, the staff were all wonderful! Adi, the main host, was so pleasant and well mannered. He was friendly, helpful, and polite at all times. When we arrived he said welcome home, and we really did feel like we were at a place we could call home. We will likely come back here!
Stayed 7 nights in May 2018
Response from Adi on 18 May 2018
Dear Dustin, Thank you for staying with us recently, and for the 5/5 review here. All the team are beyond happy to learn that the facilities and their services acknowledged. Knowing that you felt home was overwhelming for us, indeed. We can't thank you enough for the explanation about the pool. Yes it look green due to the color of the tiles. In fact, a very specific amount of chemical is applied to make the water clean, yet still feel like fresh rain water, instead of smelling too much chlorine like many other pools elsewhere. Please come again and spend more time whenever you can. You know you will always be welcome at Ubad Retreat... Yours sincerely, Adi

10/10 Excellent

Caroline & Carl, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Retreat
We stayed 3 nights whilst in Ubud, and could have stayed longer. It is a family run retreat and from the moment you arrive you know you are in paradise. They 'welcome you home' as their motto and I would gladly live here. Great rooms, tranquil pool area, delicious breakfast (and other food available) and a peaceful paradise away from the craziness of the Ubud town centre. The shuttle service into town was great, as was being able to rent out a scooter to visit other areas. We stayed at a few '5 star rated' hotels during this Bali holiday, but Ubad Retreat has a special place. We loved every moment and will return, and highly recommend this place to anyone wanting true balinese hospitality and a place to escape to. Thank you Gus, Adi, Gusti and family.
Stayed 4 nights in Apr 2018
Response from Gus on 15 May 2018
Dear Caroline and Carl, As a family 'ritual', I always invite all the member of the family staff to read every 5/5 review here. You know, for their motivation. And your beautiful review is one of the reasons their smile got bigger. Thank you so much for making us feel that all the efforts have paid off, as well as for choosing a local-family managed-small hotel to spend both of your valuable holiday in Ubud. We, indeed, regret that you couldn't stay longer for certain reason, but please come again and spend more time whenever you can. You know you will always be welcome as a family member at Ubad Retreat, a home.. Take a good care... Gus & the entire family

10/10 Excellent

sourabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and peaceful place to stay with nice hosts.
Nice and peaceful place to stay with nice hosts.
Response from Gus on 20 Apr 2018
Dear Sourabh, Thank you for staying with us recently as well as for the 5/5 review here. We really appreciate it. On behalf of the entire family, we can only wish to welcome you to Ubad Retreat again in the future, soon. Yours sincerely, Gus

8/10 Good

sourabh

Liked: Staff & service, property conditions & facilities, room comfort
Nice and Quite place to stay in Ubud
Place is pretty good , Away from the noise,but gets pretty dark in night. Lot of Big Lizards( gecko) :). But hosts are pretty nice here and makes your stay wonderful. Pool looks bit dirty , can be improved. Also Wifi is pretty good here.
Response from Gus on 17 Apr 2018
Dear Sourabh, Thank you for your feedback and nice review. We will do check, in regards to all of your concern (pool, gecko, and the wifi). Hope to welcome you again soon.. Sincerely, Gus

10/10 Excellent

Holli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The Ubud Retreat was a wonderful place to stay. Just what I was looking for, which was quaint, quite, and comfortable. The service was warm and welcoming. I would definitely stay there again.
Response from Gus on 9 Apr 2018
Dear Holli, Thank you for staying with us recently. Knowing that you enjoyed your stay with us, and Ubad Retreat met your expectation, was overwhelming for us. We can only hope to welcome you 'home' again in the future. Enjoy the rest of your holiday in Bali.. Yours sincerely, Gus

10/10 Excellent

Vanessa, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place :)
We stayed here for 3 nights during Nyepi. The hotel is beautiful, the rooms big and clean, the pool area pretty and the staff absolutely amazing. They were all so friendly and accommodating. They took us to the Ogoh Ogoh parade, drove us to the supermarket and dropped us off at our new hotel (4 free shuttles a day to Ubud are offered). The food was absolutely delicious, too. The people in the village were all smiling at us and included us during the Ogoh Ogoh celebration. It was such a relaxing place and I would definitely stay there again. Thank you Gus and team. You were amazing
Stayed 3 nights in Mar 2018
Response from Gus on 22 Mar 2018
Dear Vanessa, Thank you for staying with us recently. We would say that you picked up the best time to spent holiday during Nyepi in Bali, a celebration that must be experienced at least once in a life time. We are so glad to learn that you enjoyed the time and that our facilities and services met your expectation. All the staff are truly grateful that their dedication was being acknowledged, indeed. Thank you, Dear. It is now time to count the days of your return 'home' to Ubad Retreat, we supposed. Take care, see you again.. Sincerely, Gus & the entire family

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome find.
This is a great place to stay a short distance outside of Ubud. They offer a shuttle service so it's not a problem getting to town. Awesome friendly family like service, clean and well organized. Spacious well appointed room, great pool, safe area. You can't go wrong here.
Stayed 3 nights in Mar 2018
Response from Gus on 13 Mar 2018
Dear Cameron, On behalf of Ubad Retreat, I would like to express our sincere gratitude for staying with us recently. It was us who honored having a very kind and nice guest like you. All of us here are beyond happy to learn that our dedication and services are being acknowledged. We can only hope to welcome you 'home' again in the future, soon. Sincerely, Gus

8/10 Good

Lindsay

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2018
Response from Gus on 11 Mar 2018
Dear Lindsay, Thank you for the time taken to give us a score here. We look forward to welcome you again in the future. Sincerely, Gus

10/10 Excellent

Aida, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service, great room away from the buzz
It is gorgeous hotel away from Ubud central. The service is wonderful, the room was spacious and clean. It is a small hotel with a small pool; very comfortable and clean. They even booked a tour for us which picked us up from the hotel. Right next to the hotel, there is a very luxurious hotel that offers incredible spa services so if you are feeling like a splash of luxury, then you can always pop by the hotel next door.
Stayed 2 nights in Feb 2018
Response from Gus on 28 Feb 2018
Dear Aida, Thank you for staying with us recently and for the time taken to write a wonderful review about Ubad Retreat. We are thrilled to learn that you enjoyed your stay and can only hope to welcome you again 'home' whenever you can. Take care Yours sincerely, Gus

10/10 Excellent

Dan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A retreat indeed
Wi-Fi may be a little spotty at times but I have my own data so I was not affected much. Staffs were friendly. You know they are for real when they extended their niceties even to the local drivers that came to fetch me. Travellers would had came across farce friendliness as a paying consumer, but they seem to be friendly to almost everyone that came by. It is located at a quiet place and the only noise are the insects and perhaps owls at night. The location itself is indeed a retreat. The breakfast choices were lovely and freshly made for each customer! They even gave a drink and towel to freshen up upon your arrival.
Stayed 4 nights in Nov 2017
Response from Gus on 30 Nov 2017
Dear Dan, Its a pleasure to read your comment about your recent stay at Ubad Retreat. Indeed a good way to start our day here, thank you so much. Come again and spend more time whenever you can. You know you will always be welcome as a family member of Ubad Retreat. Take a good care.. Yours sincerely, Gus

6/10 Okay

Adrian, USA

Liked: Cleanliness, staff & service, room comfort
It was okay
It's site said it was 2 miles from the city center of Ubud. Actually it was closer to 11 or 15 miles away. I was there 4 nights and they only cleaned room once.
Stayed 5 nights in Nov 2017
Response from Gus on 21 Nov 2017
Dear Mr Adrian, Thank you for choosing to stay with us recently and for the time taken to write a review here. With all due respect, allow us to clarify your concern. The location, we are actually located 3 KM (approx 2 miles away) from the center. If you say it was 15 miles, we are not sure which route you taken to reach the city center. Free shuttle to the center four times daily on schedule is provided for your convenient, which you never use. May be you could explain us. The cleaning, we tried to clean your room every single day but you clearly asked us not to touch your room, not even turn on/off the AC. So we did what your request was. Knowing that you have been to Bali for so many times, we are surprised of how you review a property that does everything for you during your stay including providing an additional working desk with lighting, chairs, and all those comfort without any additional charge, while all those request of yours are not our standard facilities here. Its a pity and away from fair for us, it really is. Perhaps, you could give us another shot and write a better review afterward. Thank you. Sincerely, Ubad Retreat

10/10 Excellent

Aidan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil hotel in central Bali
Quiet and small hotel about 10 mins drive from central Ubud. Ideally placed for day trips around Bali, however the hotel itself has excellent food, facilities and staff, including providing local transport and great suggestions of what to do and where to go. We spent a wonderful week here, I was actually sad to leave at the end of it.....as I felt with all the day trips I hadn't spent enough time at the hotel itself!
Stayed 6 nights in Sep 2017
Response from Gus on 9 Oct 2017
Dear Aidan, Thank you for staying with Ubad Retreat recently and for posting a very nice review here. We are overwhelmed reading it. We can't thank you enough for your friendliness, openness, understanding, and all those aspect a traveler should have, in you. It was our honor to be chosen as part of your holiday in Ubud. We can only hope to welcome you 'home' to Ubad Retreat again anytime the journey takes you back to Ubud in the near future. Take a good care Yours sincerely, Gus & Family

10/10 Excellent

Raji, Chennai, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apt location for a peaceful stay!
Ubad retreat is located in the rural residential area of Ubud, Bali. It takes around 5-10 minutes ride to the reach the heart of the town, where major tourist attractions are located. I had a very pleasant and relaxed stay at the hotel. The staffs were very courteous and supportive. Liked the serene ambience and satisfied with the facilities provided by the hotel. The hotel management also provided customised services such as assistance in Bike rental, arrangement for Mount Batur Sunrise Trekking and Cab for Airport drop off. Best wishes and thanks to Mr.Gus and all the staffs of Ubad Retreat for all the support rendered by them.
Stayed 5 nights in Aug 2017
Response from Gus on 17 Sept 2017
Dear Raji, Thank you for staying with us recently and for posting generous review here. We are thrilled by the comment and wishing to welcome you 'home' again very soon. Yours sincerely, Gus

8/10 Good

Karen & Carmelo, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, Tranquil with Attention to Detail
Small Retreat with Beautiful Gardens, Pool & Breakfast area. Our room was clean & had a lot of space & a large bathroom. Regular shuttle to & from Ubud which was appreciated. Choices for Breakfast made fresh for each guest. The fruit was delicious. We also dined in the Restaurant on occasion for lunch & Dinner & enjoyed all our meals.This is a Family owned business & we were made to feel welcome & special from the moment we arrived.
Stayed 14 nights in Jul 2017
Response from Gus on 11 Aug 2017
Dear Karen and Carmelo, Thank you for your comments. Its a pleasure to have you here recently. Please come again and spend more time whenever you can. You know you will always be welcome at Ubad Retreat. Yours sincerely, Gus & Family

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing retreat outside ubud
Staff were amazingly friendly, treating all guests like a part of their family. Food is incredible, rooms beautiful and spacious, very nice pool. A little ways out of Ubud (hence the "retreat"), but the daily shuttle totally makes up for that. Absolutely incredible value for your buck. Bring some really strong mozzie spray. Will be on the top of my list if ever I come back to Ubud.
Stayed 4 nights in Jul 2017
Response from Gus on 19 Jul 2017
Dear Jeff, Its a pleasure to read your comment about the recent stay with us. Your recommendations was second to none, which was really appreciated. We look forward to welcome you 'home' again in the near future. Thank you

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A getaway from your getaway
Incredible hospitality and service! I have never stayed at a more accommodating and welcoming hotel. They treat you like family and taking you into ubud city by shuttle anytime you need. Restaurant on site was great, not the best ever but really good food. Pool was perfect! Room was great, nice aircon, nice bathroom. Location was peaceful and in the middle of nowhere...just what I wanted. The only negatives I would say is that the wifi was a bit spotty and so was the hot water. But then again, that isn't the worst thing in the world. Would stay in Bali again just to visit Ubad Retreat again!
Response from Gus on 8 May 2017
Dear Andrew, Thank you for the time taken to write a generous review about your recent stay with us. Its indeed an overwhelming. Our efforts definitely pays off. We look forward to welcome you 'home' again and provide more memorable experience anytime the journey takes you back to Ubud, soon. Yours sincerely, Gus

8/10 Good

Mohsen

Liked: Staff & service, property conditions & facilities
Response from General Manager on 31 Dec 2016
Dear Mohsen, Thank you for staying with us recently and for taking time to review us. We can only hope to welcome you again soon. Happy new year 2017...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal service with wonderful staff
The room was big and comfortable. The bathroom was spacious and clean. The breakfast was tasty and fast. But the best part were the staff. They treated us like family and would drive us to and from the city center whenever we wanted. They had a shuttle schedule but would hop in their family car and drive us whenever we showed up. They were also so kind and attentive, giving us recommendations and tips for dining and activities that were wonderful. Thank you Adi, for treating us so well and we hope to come back soon!
Response from Gus & Adi on 30 Oct 2016
Dear Valued Guest, Thank you for staying with us recently. We are so glad to learnt that you enjoyed your stay and the message of familiarity delivered well during your stay. It was us who honored having you and becoming the new member of the family. We can only hope to welcome you 'home' again anytime the journey takes you back to Ubud, to 'home' Ubad Retreat. Take a good care and till we meet again...

8/10 Good

kat , m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful
The Ubad retreat is small and tucked away from the action of Ubud. We stayed for 2 nights and that was plenty for us. The guest bungalows are fairly spacious and the bed is large. Mosquitoes were a bit of an issue both inside the room and definitely on the porch. The owners are lovely people, very kind and gracious. The breakfast options are tasty. If you are looking for a quiet small retreat while in Ubud, this is the place for you. We really enjoyed the pool.
Response from Gus & Adi on 3 Oct 2016
Dear Kat, It was our pleasure hosting you recently. We note that mosquitoes was the issue and will do necessary action according. Really appreciate your feedback and hoping to welcome you again 'home' anytime the journey takes you back to Ubud. Yours sincerely,