Hotels in Twin Palms, Palm Springs

"The very responsive to any request they we had. "

"The room was really clean and the staff were really friendly. "

"Staff is very friendly"

"I have ambivalent feelings regarding this property. The presence of seven pools, available for use around the clock, is a notable advantage, as it allows for a more tranquil experience away from children in the mineral pools. However, the accommodations could benefit from a more modern aesthetic. The bathroom floor was sticky, and the carpet showed signs of staining, which contributed to an overall impression of uncleanliness."

"A delightful stay! Everything was clean and comfortable. Staff super friendly and helpful. Pool and hot tubs are perfect. Will stay again!"

"Great location"

"We did have roaches in our room. They didn’t refill the conditioner in the restroom. We never got our room cleaned. Stains on the carpet."

"We stayed at this hotel for three nights during Coachella , and unfortunately, our experience was very disappointing. The overall condition of the room was poor and clearly not well maintained. The walls had peeling paint, and the bathroom was in bad shape—the bathtub looked old, worn out, and in need of serious renovation. Cleanliness was also an issue. There was visible dirt on door handles and other surfaces throughout the room, which made it feel unhygienic. Another major problem was the front door. It did not seal properly, leaving gaps around the edges. Because of this, insects were able to come into the room at night, and it also affected temperature control since outside air could easily get in. Additionally, the TV was not usable because the cable cord was too short to properly connect it, which shows a lack of attention to basic room setup. Overall, this hotel needs significant improvements in maintenance, cleanliness, and basic functionality. I would not stay here again unless major upgrades are made. "

"Decent hotel in a good location. They accommodated early check in with the baby."