Hotel di Tumon

"Nice hotel"

"Great place to stay!"

"Room furniture and in-room devices (clock, radio, safe box, lamps) are dusty and old. Limescale on faucet, bathtub etc. This is a 2 star hotel. Coin laundry room was very dirty, laundry machine and dryer are so old it actually made clothes smell. Elevator carpet and hallway carpet was probably not changed in years. With everyone coming from outside pool and dripping water it was better to use tiles, not carpet. This is not what customers expect from Hyatt after spending quite a lot of money to...

"Overall, the place is nice and pretty. All of the rooms have an ocean view, which was the best part. The room itself was okay. Carpets were stained, maybe they’re in the process of replacing the carpets because we saw new ones in the hallway. The beds are a little firm for me. Also had the premium lounge access, which was nice. However, the main foods come out at certain times, so please ask the employee of when is the best time to get food. The pool was nice, but a little crowded. A lot of...

"I stayed in Oceana B/Tower 2 the 15th floor in room 1529. Mold! Mold! Mold! As soon as I got off of the elevator the moldy smell hit me. My room reeked of mold. There was mold on the signage in the tub and around the bathroom’s door frame and calcified gunk on the exterior of the tub. A housekeeper came and removed some of the mold. I had a glade plug in for the smell. I was offered a room change the next day via email at 1pm. The WiFi wasn’t working. The beds felt that box springs. Just flat...

"11/10 Love it"

"Received message the day before stating the hot water was not working due to a boiler issue. Upon arrival, before check in, asked about it. Was told it was working (it was 10pm). Checked in and went to bed. Woke up to barely Luke warm water. Asked the front desk and the guy working said I was lied to and it wasn’t fixed. Went back in the afternoon to talk to the manager and she said it was. Mixed information, and the temp was the same as the ocean- definitely not “hot”. Additionally there was a...