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Reviews of Expo Inn Hotel

2 out of 5
Expo Inn Hotel
4531 East 21st Street, Tulsa, OK

Reviews

7.2

Good

Rating 10 - Excellent. 178 out of 633 reviews" "
Rating 8 - Good. 216 out of 633 reviews" "
Rating 6 - Okay. 105 out of 633 reviews" "
Rating 4 - Poor. 59 out of 633 reviews" "
Rating 2 - Terrible. 75 out of 633 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in May 2024

8/10 Good

timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money the place was OK, the only issue I had is the units are all hard floors, so if you are not on floor 3 you are hearing anyone above you walking around. A bit of noise from the road but other than that its OK.
Stayed 1 night in May 2024

2/10 Terrible

EMILEE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WOULD NEVER STAY HERE AGAIN. IT LOOKS LIKE IT HAS HAD WATER DAMAGE. THERE ARE STAINS ON THE LAMP SHADES, NONE OF THE OUTLET COVERS FIT PROPERLY, THE DOORS FALL OFF OF THE BATHROOM CABINETS, WALL NOT INSULATED VERY GOOD. THE ONLY GOOD ABOUT IT WAS THE LOCATION.
Stayed 2 nights in May 2024

10/10 Excellent

Marla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to dinning areas and easy parking
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Expo Center. Friendly staff. Good breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dana

Liked: Property conditions & facilities
Nice and clean, comfortable bed, and wonderful staff, great price!
Stayed 1 night in Apr 2024

8/10 Good

jennifer

Stayed 1 night in Apr 2024

8/10 Good

Amberr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick an easy. The first room we went to the a/c wasn’t working properly but Eduardo promptly took care of us and got us into a room with a good working A/C.
Stayed 1 night in Apr 2024
Response from Lanette on 18 Apr 2024
Thank you for the great review and we are happy to hear our staff took good care of you.

10/10 Excellent

Elizabeth

Business traveller, Travelled with group
Liked: Staff & service
The rooms were a little dirty (hair in bathroom and stain on bedspread), but the staff were very friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lanette on 18 Apr 2024
Thank you for the 5 star review!

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities
Everything about this place is wonderful.I just wish they had a swimming pool
Stayed 1 night in Apr 2024
Response from Lanette on 18 Apr 2024
Thank you for the great review and we are sorry we do not have a pool!

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An okay hotel
Stayed 1 night in Mar 2024
Response from Lanette on 18 Apr 2024
Thank you for the 4 star review!

4/10 Poor

Clinton

Disliked: Staff & service, property conditions & facilities
Old and worn out. The clerk was an unusual lady they seemed to like to make things awkward.
Stayed 1 night in Apr 2024
Response from Lanette on 18 Apr 2024
We are sorry we didn't meet your expectations.

6/10 Okay

Allen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lanette on 18 Apr 2024
Wish you would have told the front desk what issues you was having so we could have made it right!

6/10 Okay

Lindsey, Fort Smith

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Mar 2024

6/10 Okay

Jill

Travelled with family
Disliked: Amenities
Very average hotel, in need of upgrading. We were woken up at 5am by the "elephants" in the room above us... who never stopped while we were there. We couldn't call the front desk to have them take care of it because the phone was not connected. The walls and ceilings are very thin. If you want a good nights sleep, go somewhere else. We didnt even stay for the continental breakfast... basic hotel.
Stayed 1 night in Mar 2024

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2024

2/10 Terrible

Shantreneika

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 6 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and it was quiet so i could rest well
Stayed 3 nights in Mar 2024
Response from Lanette on 2 May 2024
Glad you enjoyed your stay!

10/10 Excellent

Darae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet place to stay.
Stayed 1 night in Mar 2024

2/10 Terrible

David

Liked: Cleanliness
Disliked: Property conditions & facilities
The inside of the hotel was dirty, the floors needed cleaning especially the hallway, The door into the bathroom didn't close all the way. The toilet seat was loose and coming off, the sink was nasty, Then finally in the morning the toilet would not flush, we were having to use a plunger. If I hadn't already paid the bill, we would have started looking for a new place to stay.
Stayed 1 night in Mar 2024
Response from Lanette on 2 May 2024
We are very sorry for the issues you had with your stay, wish you would had told someone so we could have moved you rooms and tried to make your stay comfortable.

6/10 Okay

Sdkm

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Besides the rude staff and the lies about breakfast being biscuits and gravy, it wasnt the worst ive been to. Id probably stay again considering the price.
Stayed 1 night in Mar 2024
Response from Lanette on 2 May 2024
We are sorry for the inconvenience you had with the staff and the lies they told you! We have made some adjustments on staff, and it has gotten better!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and nice.
Stayed 3 nights in Mar 2024
Response from Lanette on 2 May 2024
thank you for the nice review!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Expo Inn Hotel on 14 Mar 2024
Thank you for staying with us.

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, very attentive staff. Breakfast was just ok. Not many options, cereal, oatmeal and a waffle. I will stay again.
Stayed 1 night in Feb 2024
Response from Expo Inn Hotel on 26 Feb 2024
Thank you for staying with us!

8/10 Good

Jeannie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good middle of the road hotel to stay in when you dont want to spend a lot of money. My husband and his friend stayed there to go to the Darryl Starbird car show so they didn't spend much time in the hotel, only to sleep. He said it was a nice hotel for the price.
Stayed 3 nights in Feb 2024
Response from Expo Inn Hotel on 26 Feb 2024
Thank you for staying at our property hope to see you again.

4/10 Poor

April

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Once getting into the room a mouse ran across the room. Dirt and crumbs in the bed. Stains on the sheets.
Stayed 1 night in Feb 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Feb 2024
Response from Expo Inn Hotel on 26 Feb 2024
Thank you for staying with us.

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
The GM yrued to charge my card $50. For a hole in the wall behind tbe door. I seen the hole she was talking about but i did not do it. She stated that her head housekeeper reported it and that i did it. Without even asking me she tried to charge me. I let her know her HH WAS WRONG AND WASNT CHECKING HER ROOMS GOOD AFTER EVERY GUEST. THE GM also helped me with my reservation for 2 night and then on 2nd day she says that a boat show is coming and no one can stay over again i explained I had a prior reservation. It didn't matter. I could of been staying there for the boat show myself. Not impressed by her at all. Below average is the best I can say for her. Other staff was professional and helpful
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Expo Inn Hotel on 26 Feb 2024
Thank you staying at our property hope to see you again.

10/10 Excellent

Eddie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location if you are going to the Agriculture park. Rooms are small and older.
Stayed 3 nights in Jan 2024
Response from Expo Inn Hotel on 26 Feb 2024
Thank you for staying with us hope to see you again and we can show you some of our remodeled rooms.

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Staff were so accommodating. The location was exoellent for our travel purposes. The rooms are dated and basic but clean. Every staff member we encountered was so kind and helpful! It’s a no frills hotel that met our needs for the weekend!
Stayed 4 nights in Jan 2024
Response from Expo Inn Hotel on 26 Feb 2024
Hello thank you for staying with us and hope to see you again.

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service
Very basic hotel but clean with a small refrigerator and microwave in the rooms. Good location for events at the fairgrounds
Stayed 3 nights in Jan 2024
Response from Expo Inn Hotel on 26 Feb 2024
Thank you for your feedback hope to see you again.

10/10 Excellent

Ruby

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Expo Inn Hotel on 26 Feb 2024
Thank you for your stay with us we would love to see you again soon.

8/10 Good

Kim

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Expo Inn Hotel on 26 Feb 2024
Thank you for staying with Expo Inn Hotel!

2/10 Terrible

Sandra

Travelled with family and small children
This place is nasty. One bathroom towel and yellow dried snot on it. Bedspread had cigarette holes in it. Floors are nasty. Window seal is nasty. Sheets have hairs and fibers on them. I guess we have to stay since we are here but its freeking me out. If it wasnt such an early morning we would leave. Its very gross here. I have pictures.
Stayed 1 night in Jan 2024

6/10 Okay

Bridgette, Centerville

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jan 2024

8/10 Good

Scott

Stayed 1 night in Jan 2024

10/10 Excellent

Jarrett

Stayed 1 night in Jan 2024
Response from Expo Inn Hotel on 26 Feb 2024
Hello thank you for choosing Expo Inn Hotel hope to see you again.

8/10 Good

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The staff were exceptional from check in to check out. Had everything we needed. Property is older and a could be freshened up.
Stayed 5 nights in Dec 2023

2/10 Terrible

Dennis

Disliked: Cleanliness, property conditions & facilities, room comfort
Bedbugs! Filthy! Do not stay here
Do not stay at this hotel!!! It was absolutely filthy, it smelled and it had bedbugs. Several guests were leaving for the same reason. I went in and left as soon as I arrived. Hotels.com did not refund my money either. Worst hotel. Do not book.
Stayed 7 nights in Dec 2023

2/10 Terrible

Marc

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No A/C, TV didn’t work, and hair in sheets and on tub. No towels
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower was nasty and horrible pressure. Killed two cockroaches. Place needs attention.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Armando

Stayed 1 night in Dec 2023

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Richard

Travelled with family
Stayed 1 night in Dec 2023

6/10 Okay

Glory

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall our stay was good. However, the lock on our room door was broken, and the TV was tuned to fox and could not be changed at all.
Stayed 1 night in Dec 2023

4/10 Poor

Ruchelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elevators were broken and the hall way stairs spelled like dog pee.
Stayed 4 nights in Dec 2023