Spa

Reviews of Tui Base Camp

3 out of 5
Tui Base Camp
4 Mcfeely St, Tuatapere, Southland

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 4 out of 30 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andressa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean kitchen and few others
Stayed 1 night in Mar 2024

6/10 Okay

Gail

Average accom. Was concerned to see large dog sitting on lounge suite beside owner in kitchen dining area.
Stayed 1 night in Mar 2024

8/10 Good

Olivia

Travelled with family
Liked: Amenities
Disliked: Staff & service
Average facilities but had everything that was needed and good value
Stayed 2 nights in Mar 2024

8/10 Good

Jan

Travelled with family and small children
Liked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Carol

We did not stay as the property was unkempt and not very clean. We did not receive a refund. Would not recommend
Stayed 3 nights in Jan 2024

6/10 Okay

Chris

Travelled with partner
Satisfactory without being outstanding.
Stayed 1 night in Dec 2023

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff in the evening and at lunch time were most obliging and nothing was a problem.
Stayed 1 night in Dec 2023

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service
My wife and I enjoy these efficiency hotels. When we are out enjoying the beautiful trecks in the area, we don't need a luxury hotel. For the price we got clean safe and comfortable. Couldn't ask for more.
Stayed 1 night in Nov 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff comfortable stay. Thanks
Stayed 1 night in Sep 2023

6/10 Okay

Toni

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

MARSA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way:^)
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice two bedroom unit. Clean and tidy. The windows on the outside were quite dirty and needed to be cleaned.
Stayed 1 night in May 2023

10/10 Excellent

Deann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for Humpridge Track
Stayed 1 night in Feb 2023

2/10 Terrible

Guan-rong

Stayed 1 night in Feb 2023

10/10 Excellent

Donna

8/10 Good

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and affordable. Lodge decor a bit tired but clean and tidy

6/10 Okay

Jane

Stayed 1 night in Oct 2022

10/10 Excellent

Maurice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People, staff, meals atmosphere So much added to our Hump Ridge experience. Highly recommended
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
what was really unbearable is the bing bang and slamming doors continually day and nights as room is in a indoor passage and doors were very noisy. otherwise simple and nice,but if you can't sleep there is a problem .
Stayed 2 nights in Mar 2021

6/10 Okay

M T W

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The cleanliness of the kitchen area was the disappointing part of the stay. The other facilities where up to par
Stayed 1 night in Feb 2021

10/10 Excellent

RyRy, Dunedin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location with everything you could want.
Stayed 1 night in Oct 2020
Response from James on 28 Oct 2020
Hi RyRy Thankyou for the positive feedback. Glad you enjoyed your stay :-)

6/10 Okay

Dotty, Edendale Southland

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Easy access to shop etc. Cleanliness of the room was ok but windows need attention inside and out. I understand that there is gravel outside but inside needs cleaned. The kitchen tap leaks and did last time we stayed in that room a year or so ago.
Stayed 1 night in Oct 2020
Response from James on 28 Oct 2020
Hi Dotty Thankyou for your feedback. In regards to the windows they do get regularly cleaned but as you are aware we do have gravel outside and the joys of a two story building also makes it challenging. The kitchen taps have been a slight headache for us since we have taken over, plumber has been in a couple of times fixing them... They tend to be overtightened by guests, something we need to work out a solution for. We hope you enjoyed your stay and appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness
Great concept, something for everyone. Friendly staff, bar, nice food. Tuatapere sausages made on the premises
Stayed 1 night in Feb 2020
Response from James on 27 Feb 2020
Thankyou for your feedback, hope you enjoyed the sausages!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuatapere
Good base to start or finish hikes. Clean and warm. Great showers.
Stayed 1 night in Feb 2020
Response from James on 27 Feb 2020
Thankyou for the feedback, hope you are enjoying the weather and hiking!

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

2/10 Terrible

Carol

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Tuatapere Motel
The backpackers in Tuatapere was about the WORST we have stayed in this trip. They charged me the same price as a nice motel but had NO amenities whatsoever, not even TOWELS! If we wanted a towel they charged an extra $5! Single toilet for 8 upstairs rooms and tiny sink that only had a thin stream of water and light not working! No REFRIGERATOR, only a freezer! For the price they charged it was OUTRAGEOUS. DO NOT stay there unless desperate.
Stayed 1 night in Feb 2020
Response from James on 9 Feb 2020
Hi Carol Appreciate feedback as usual as we are new and always looking at ways of improving. Firstly I would like to know your interpretation of a nice hotel for $91.80 which you paid for two people to stay in our backpackers. This includes clean linen, free showers and generous space in the kitchen/lounge and living area upstairs. I checked the light in the upstairs toilet since your review and it goes when the switch is turned on. I had issues with it prior to xmas and due to the type of light it is I got a sparkie in to replace. There is also the two main bathrooms downstairs which have ample toilets, sinks and showers which are free for guests to use. In terms of a freezer, yes there is a big chest freezer available for guests in the kitchen, there is also a large walk in chiller (chiller is another word for Refrigerator). The description of our facilities are true to their word online which is what you booked off. Im sorry you must of been in a bad mood and blame the place which you stayed. I hope the rest of your trip goes well.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from James on 6 Jan 2020
Hi Christopher, thankyou for your feedback. We are glad you enjoyed your stay!

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that the shop, cafe, restaurant bar were in close proximity and walking distance to our room.
Stayed 1 night in Dec 2019
Response from James on 6 Jan 2020
Thankyou for your feedback. You are indeed correct about the location of the facilities we have recently taken over. Middle of the town, everything you need!