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Reviews of Hotel Grand Shinonome

3 out of 5
Hotel Grand Shinonome
488-1 Onozaki, Tsukuba, Ibaragi

Reviews

7.6

Good

Rating 10 - Excellent. 72 out of 260 reviews" "
Rating 8 - Good. 94 out of 260 reviews" "
Rating 6 - Okay. 66 out of 260 reviews" "
Rating 4 - Poor. 20 out of 260 reviews" "
Rating 2 - Terrible. 8 out of 260 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Tetsuya, Sammamish

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Phillip

Stayed 3 nights in Nov 2023

10/10 Excellent

Taeri

Stayed 1 night in Nov 2023

10/10 Excellent

hudson

Stayed 3 nights in Nov 2023

10/10 Excellent

Kseniia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was amazing! We loved how quiet and big were the rooms. Garden at the entrance was very beautiful and we enjoyed having our breakfast right in front of it. Staff kindly responded to all our requests. - Cleanliness: there was black hair inside the bathroom and on the walls. - Poor amenities. Other hotels that are even twice cheaper than this hotel offer free female amenities like make-up remover or face cream. You can buy extra items in the lobby and that's convenient, but the quality is very bad. We have purchased ladies skin set, but I had an allergy after using that - I had a red and swollen skin all next day. Please refrain from using them.
Stayed 1 night in Mar 2023

6/10 Okay

Shintaro

Stayed 1 night in Jan 2023

10/10 Excellent

Maria Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you’re staying in Tsukuba. Easy access to shops, restaurants, city hall, clinics, others.

8/10 Good

Megumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

8/10 Good

Bjoern

Stayed 1 night in Mar 2022

6/10 Okay

Yoshinari

Business traveller
コンパクトでビジネスユースには十分でした。
Stayed 1 night in Nov 2021

4/10 Poor

Gustavo

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the counter was very rude with us. No greeting and he was alking to me Japanese like I was native. Made me feel very stressed. The room smelled old and the bed was hard as a table with one tiny pillow. Building layout is complicated and no explanation about breakfast system. It is a shame because the building looks good form outside. Wasted potential.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2021

10/10 Excellent

Omer

Stayed 1 night in Jun 2021

8/10 Good

George V.

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typhoon sanctuary
Found as nearest to Narita when we had to stay last minute because of typhoon. Nice friendly hotel helped us with trains but no food or drink available after 7 p.m. other than shop snacks maybe due to typhoon. Stayed on 8th floor room swayed in wind
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, hospitality, cleanliness and condition of the facility.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staff helpful, food wonderful Fully recommend
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service but not WiFi. No bar in hotel.
Very nice restaurant area for breakfast buffet. Two missing were 1) very poor WiFi connectivity. The signal dropped so often, and at peak hour (night), it was not useful at all. I was not able to connect at high enough speed to get any of my work done. So if you are on data roaming and fully rely on WiFi at each spot, this hotel is not for you. 2) This hotel doesn't have bar to get drink (alcohol). The restaurant was also closed at around 8pm. They don't have alcohol menu on their room service either. Convenience store to get anything is about 10min away by walk.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, clean and comfortable room. Staff is friendly.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Mano, India, Tamil Nadu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay near city center reasonable price
Got it cheaper price, but living style with luxuries and comport, staff are very much helpful and speak English. You will get everything where you get from five stars hotels overall it's like paradise style living experience.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Could be better.
Somewhat nice hotel with slightly rude staff, particularly in the restaurant. The hotel seems mostly for weddings, with poor facilities for business travelers. Bed was hard and old, pillow was thin and uncomfortable. A/C worked well, but noisy. Breakfast buffet was above average, but staff were rude and rushed me out at 9 when breakfast service ended.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are very kind. Room is clean and enough space. Their Japanese garden has nice plum tree so if you want to feel some Japanese taste in the middle of high technology and science town, I recommend this hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We reserved this hotel for three people but this hotel did not offer extra bed even though they charged us for three. The bed size was queen- too small for three people to sleep. The same rooms should be OK for 1-2 person.

8/10 Good

ARATA

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
シャワーヘッドが詰まっていて、強烈な水圧で皮膚が切れるかと思ったが、すぐ取り換えてくれたのでその後は問題なかった。掃除のときにシャワーなどの設備は確認されておくとよいと感じた。そのほかは朝食もよいし、駅まで意外と近い割には駐車場も無料で良心的である。
Stayed 2 nights in Apr 2024

8/10 Good

KATSUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Wataru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Yuko

Stayed 1 night in Apr 2024

8/10 Good

Hiromi

Liked: Cleanliness, staff & service
スタッフも親切で感じが良かった。 朝食も品揃えがあり美味しかった。
Stayed 1 night in Apr 2024

6/10 Okay

Shigehito

Liked: Cleanliness, amenities
静かなところでスタッフの対応もよく、快適に過ごせました。ただ、アルコールの自販機がちょっと遠いところ（別館の3階）にあったので、フロント近くにあるとよかったと思います。
Stayed 1 night in Mar 2024

8/10 Good

Kengo

Liked: Staff & service
つくば駅が近くて便利です。
Stayed 1 night in Mar 2024

10/10 Excellent

kazuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
きれい
Stayed 1 night in Feb 2024

8/10 Good

Hidetaka, setagayaku

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
別にない
Stayed 1 night in Feb 2024

8/10 Good

Kaoru

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Taizo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kaoru

Business traveller
Liked: Cleanliness, staff & service, amenities
駐車場が平置きできて無料なのは嬉しいです。 シャワーの蛇口やコンセントの配置など歴史も感じますが、全く問題ありません。
Stayed 1 night in Jan 2024

10/10 Excellent

SHUNSUKE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋でゆったりと過ごせました。設備も整っており良かったです。機会があればまた利用したいです。
Stayed 1 night in Jan 2024

10/10 Excellent

KEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

IK Kyoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Jan 2024

8/10 Good

yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Haruki

Stayed 1 night in Dec 2023

6/10 Okay

RYOTA

Stayed 1 night in Dec 2023

6/10 Okay

Koichi

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
23時ごろから24時と夜遅い時間帯に上階や隣室からの音や話し声がすごく響いてきました。 建物の造りが豪華なだけにすごくがっかりしました。
Stayed 1 night in Dec 2023

10/10 Excellent

KEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

motoomi

Stayed 1 night in Dec 2023

10/10 Excellent

Tsutomu

Stayed 1 night in Dec 2023

8/10 Good

Kaoru

Stayed 1 night in Dec 2023

10/10 Excellent

takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023