Hotel Dekat Troutman Library

"Everything was very nice. The two lady staff members were very friendly and helpful with restaurants in the area. "

"Excellent stay near shops, bars, restaurants, etc. "

"Nice"

"The staff did not know how to operate their new computer system and were unable to check me in. I waited 45 minutes for my key card and only after the hotel manager arrived from his home to do it. The room is outdated and in poor to fair condition. There was hair in the sink and the shower. "

"it was very good."

"The best thing about this hotel was the staff...everyone was friendly and helpful. There were quite a few cosmetic repairs needing done, such as the peeling paint above the pool. There were large pieces hanging down over a significant area of rhe ceiling. The indoor pool is small, and I had to leave after just 10 minutes because it felt like my lungs completely shut down between the humidity, high air temp, and chlorine fumes in the air. I was asked at the desk when booking the room whether I...

"Pool, sauna, treadmill and no breakfast were available. Staff was aware of this and had no plan for upcoming fixes and stated these items have been out for an extended time. The website does not indicate these items are broken."

"It was very clean and comfortable "

"Easy check in. Clean, comfortable room and bathroom. Nice breakfast selection Clean dining area "

"The staff didn't know what they were doing. No restaurant. No free coffee or breakfast. Rooms were lovely"

"The front desk staff were friendly & helpful. Of the 2 rooms we had for the night the beds were comfortable & 1 of the rooms was very quiet. Unfortunately the lobby & elevators were cluttered with construction materials, old decorations & covered furniture as they clearly were sprucing up the place. It made the entrance & lobby unusable. They were painting the front desk throughout the day & night which was smelly. I chose this Hampton Inn over another close by because of reviews & the nice...

"Clean room"

"I had a wonderful stay at this hotel. The room was very clean and comfortable, which made it easy to relax after a long day. The staff were extremely friendly and welcoming, always ready to help with anything we needed. One of the highlights was the amazing breakfast menu with plenty of delicious options to choose from. Overall, it was a great experience and I would definitely recommend this hotel to others."

"yes all was good"

"No. When we first got there, parked and stepped in puke. Our room had only handicapped accessible paking. Went to dinner came back and no parking except in the back of the building. Our car was full of vacation stuff. Called Front deck. Finally said d we could park in handicapped area. Hair in bathtub. Dirty The vent was hanging from the ceiling not plugged in. There was a gap between outside and inside from the maid door. Told front desk. Who knows if it got passed on. I doubt it. Never...

"Checked in, went to car to get luggage the man that registered us in came around the corner and was rude didn't remember me checking inn. People in next room were up at 4:30 very noisy and loud. Did not get any rest. Pictures showed place was very nice, I guess the next time I will be spectacle before booking. "

"The property was clean and quiet. The suites are basic but provide for comfortable lodging. Probably more suited for longer stays as opposed to just an overnight. "

"The breakfast menu was not fresh The staff was nice at check in and check out. Our room was clean no coffee pot or alarm clock.we were told coffee was on 24 hours when asked the last time it was made she had no idea "

"Hosts were very accommodating and welcoming "

"Perfect "