Hotels near Troutman Library

"Quick overnight stay while traveling with our dog. The hotel is super dog friendly with various items in the room (dog bed, water bowl, etc) to ease your stay. There is a dog potty area but it is not the best due to lack of green space, otherwise, our pup approved of his stay. The room was clean as were the hallways. The receptionist was super friendly and helpful the multiple times we interacted. The breakfast to order was fine but it was a slower process if you are hoping for a quick meal before getting on the road. The hotel is still undergoing renovations and the outside pool area/seating, which looked very inviting, was closed for use. On that note, there was one security issue mentioned by others which has still not been repaired - an exterior entry door by the dog station. All exterior entry doors require a room key for access - this door is broken with wires hanging - it should be a priority fix as it leads directly to rooms."

"Room was Okay for one night stay but there was hair still in the bathtub construction all night outside of hotel it was so bad that the bed was shaking "

"Dirty dirty dirty! These reviews are nuts saying it so clean bc it definitely is not! It’s gross, stinks, & moldy! AC didn’t work and they refused to switch our room! We got no sleep between the room being hot and the bed being the most uncomfortable ever! Breakfast if that’s what you want to even call it was cold scrambled eggs, no meat options with it, bagels or toast with no cream cheese, waffles, then the basic cold items. Stained furniture, stained sheets, paper thin walls, no security as the outside doors don’t lock so anyone can just walk in, plug to the tub didnt work so had to cram a washcloth into it AFTER scrubbing it to give my grandbaby a bath, talked to the front desk last night when they didn’t switch us to a room with working AC and then told the lady this morning about it and all that was said was “I’ll have to talk to her”. Then to add a cherry on top when we was checking out I got to my car and realized I forgot my charger inside so ran back in to get it, the housekeeper was already in the room (within 2 minutes of us being out) and my charger was gone, asked the housekeeper and she didn’t speak a work of English or acted as she didn’t and I didn’t get my charger back! Do not recommend staying here!"

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"Plywood floors creaked with every step in the hallways on 2nd floor and above. Areas in the room also creaked. There also was an area in the hallway that seemed to have a hole beneath the carpet. Not a good look for the Hilton brand."