Kind and helpful staff; most spoke very good English. Our double room with private shower was very clean and had high ceilings with large windows that opened. A/C also worked well. The bedding was firm with extra blankets and pillows in the closet. There were enough large towels for us.
A complimentary coffee, tea, cappuccino station was available all day in the breakfast room next to the 24-hour lobby desk. Breakfast options included boiled eggs in shell, meat, cheese, yogurt and toppings, assorted croissants and breads, gluten free packaged snacks, canned fruits, fresh apples, juice, and a toaster was available. Everything we tried was tasty and fresh.
This hotel is in an older, well-maintained, elegant building in a busy urban area, very close to pedestrian plazas with many cafés and bars, a supermarket, a pharmacy, etc. My husband and I felt very safe in the area.
We walked 10-15 minutes from the train station and 10-15 to cruise port 29. Both walks were on level stone-paved sidewalks. There's a tiny elevator for 2 people with luggage but you must walk up a half flight of stairs to access it. Overall, we highly recommend as a good value, pleasant, quality stay.