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Grand Hotel and Apartments Townsville

4.5 star property
Guests can lounge by the outdoor pool with sun loungers or venture out to nearby attractions, while enjoying quality amenities at this South Townsville retreat

Choose dates to view prices

The Grand Hotel and Apartments Townsville offers a comfortable base in South Townsville with practical amenities including dry cleaning services, a gym, and an outdoor pool. Visitors appreciate the free newspapers and consistently mention the staff's helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Laundry room
The current price is RM411
RM452 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 85 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment (King and Sofa)

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (King and Sofa)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier King Room

Premium bedding, minibar, in-room safe, desk

Premier King Room

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Washer/dryer
Pillow menu
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment - Eco Green Stay

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washing machine
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior Room - Eco Green Stay

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 85 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Stadium View King Room

Premium bedding, minibar, in-room safe, desk

Stadium View King Room

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier King Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Premier One Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View 1 Bedroom Apartment - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Stadium View King Room - Eco Green Stay

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Premium bedding, minibar, in-room safe, desk

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Smart TV
Washer/dryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Located near the beach, Grand Hotel and Apartments Townsville is in South Townsville, a neighbourhood in Townsville. The area's natural beauty can be seen at Jezzine Barracks and Bush Garden Landcare Site, while Maritime Museum of Townsville and Perc Tucker Regional Gallery are cultural highlights. ReefHQ and Cultural Centre Townsville are also worth visiting. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby. Visit our Townsville travel guide
Map
8-10 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • Maritime Museum of Townsville featuring signage
    Maritime Museum of Townsville
    5 min walk - 0.5 km
  • North Queensland Stadium in Railway Estate a suburb of Townsville, Queensland, Australia.
    Queensland Country Bank Stadium
    11 min walk - 1.0 km
  • Castle Hill which includes a small town or village, landscape views and general coastal views
    Castle Hill
    12 min walk - 1.0 km
  • The Strand showing tropical scenes and a park as well as a small group of people
    The Strand Beach
    13 min walk - 1.1 km
  • Magnetic Island Ferry Terminal which includes a bay or harbor, general coastal views and cruising
    Magnetic Island Ferry Terminal
    13 min walk - 1.1 km

Getting around

  • Townsville Station
    7 min drive
  • Townsville, QLD (TSV)
    16 min drive

Restaurants

  • A Touch of Salt
    4 min walk
  • Pedlar Project
    5 min walk
  • City Life Cafe
    7 min walk
  • Cowboys Leagues Club
    5 min walk
  • Grill'd
    1 min walk

About this property

Grand Hotel and Apartments Townsville

Luxury hotel located in South Townsville
Grand Hotel and Apartments Townsville provides amenities, such as dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Self-parking (surcharge), luggage storage and wedding services
  • A lift, smoke-free property and concierge services
  • Free newspapers, a front desk safe and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 106 rooms include comforts, such as premium bedding and furnished balconies, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Designer toiletries, showers and hairdryers
  • Cots/infant beds, cable channels and electric kettles

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8.6 out of 10, Excellent, 1,001 reviews
The price is RM503
RM554 total
includes taxes & fees
8 Mar - 9 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (AUD 15 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day.
Cots (infant beds) are available for AUD 20 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Does Grand Hotel and Apartments Townsville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on 7 Mar 2026 start from RM411, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel and Apartments Townsville pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel and Apartments Townsville?

Self-parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Grand Hotel and Apartments Townsville?

Check-in start time: 2:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel and Apartments Townsville?

Checkout is at 10:00 AM.

Where is Grand Hotel and Apartments Townsville located?

Located in South Townsville, this luxury hotel is within a 5-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 15 minutes. Townsville Station is 28 minutes by foot.

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Reviews

Grand Hotel and Apartments Townsville Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 580 out of 999 reviews
Rating 8 - Good. 297 out of 999 reviews
Rating 6 - Okay. 72 out of 999 reviews
Rating 4 - Poor. 26 out of 999 reviews
Rating 2 - Terrible. 24 out of 999 reviews

Reviews

8/10 Good

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, clean room Overall nice
Stayed 1 night in Dec 2025

8/10 Good

Lyn

Liked: Cleanliness, property conditions & facilities
Great place to stay for a dinner night out
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Staff location
Stayed 7 nights in Dec 2025

10/10 Excellent

Hanife

Liked: Cleanliness, staff & service, amenities
Lovely clean room, spacious and nice balcony view of Palmer Street. Friendly staff and great location for restaurants or a relaxing walk.
Stayed 1 night in Nov 2025

8/10 Good

Keeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice rooms!
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one-bedroom apartment had access to outside (balcony), extras like washing machine + dryer, well equipped kitchenette, free parking. I appreciate these things. . . but particularly that the staff were always very helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Staff was very helpful and friendly. I would recommend a families or friends to stay Grand Hotel & Apartment
Stayed 1 night in Nov 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location
Stayed 2 nights in Sep 2025

8/10 Good

Sara

Liked: Cleanliness, amenities
The room was clean and spotless. The room itself was small and dated. The staff were fantastic.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Stayed for 8 nights. Room was really clean & smelled fresh. Bed & pillows were like sleeping on a cloud. Reception & housekeeping staff were very welcoming & nothing was too much trouble. Various cuisines & quality Cafes & Restaurants were very close to the Grand Hotel all within a short walking distance. Definitely recommend & would stay there again.
Stayed 8 nights in Nov 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reunion visit.

Great place to stay, close to the city and all the restaurants and pubs in the Palmer Street precinct.
Stayed 3 nights in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff regardless of shift. They went over and above to be helpful. Will be top of my list when visiting the area again.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand was spacious, clean, easy access to dining options and a little general store. Within walking distance into the CBD. Facilities were very good Only drawback, the noises of people walking around on the floor above, was a little disconsorting late at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to visit
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite, friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very friendly and nothing was too much trouble Lorraine in particular was very helpful Great location
Stayed 2 nights in May 2025

8/10 Good

Tairita

Loved the location and friendly staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities & really close to restaurants, cafes and shopping.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel in a good location

Very clean hotel Good location Nice staff Enjoyed our stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Edgardo Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable and convenient location.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and staff were lovely and helpful thanks guys highly recommend
Stayed 1 night in Feb 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern property. Good location, very friendly staff. Easy check in and check out. View was of a side street which was the only downside of the stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic units and is great location. Totally recommend staying here
Stayed 3 nights in Mar 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very good and the car parking was very good
Stayed 2 nights in Dec 2024