Apartments in Town of Greenburgh

"THIS HOTELS.COM BOOKING WAS A HOAX. No idea how the multi-unit home made it to the website, but we were informed that the 3br/2 bath unit was a hoax by one of the building residents upon 8p.m. arrival. No one answered the associated phone number nor responded to the access question I posted via the hotels.com chat the night before/day of booking. The website refunded"

"We never got to stay because THERE WAS ANOTHER FAMILY THERE. THAT WOMEN SAID SHE WAS RENTING THE HOUSE FOR ANOTHER MONTH. "

"My experience did not match the listing. I was asked to make payment outside the platform and the check-in process was not clear. I would not recommend this property. ⸻ ⭐⭐ Balanced Review The property did not meet expectations. When I arrived, the check-in process was unclear and the home appeared to be partially occupied. I was also instructed to make a payment outside of Hotels.com instead of using the platform. This caused confusion and concern. I would suggest the listing be...

"We were told the day of our arrival that we were being moved to another property 40 blocks farther from the city. What choice did we have at this point? The alternate accommodations did not have a comfortable seating area for the 4 of us (one of the reasons for our original property choice) and was not as convenient for our preferred transportation options, and it was very different from the photos of the original reservation property. The whole experience felt like a bait & switch. We asked for...

"We had an amazing stay! Owner is really nice and replied immediately to all the questions we had. Apartment is amazing and could perfectly accommodate six people. "

"Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected."