Reception
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Reviews of City Résidence Tours

3 out of 5
City Résidence Tours
41 Rue Edouard Vaillant, Tours, Indre-et-Loire

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 352 reviews" "
Rating 8 - Good. 171 out of 352 reviews" "
Rating 6 - Okay. 45 out of 352 reviews" "
Rating 4 - Poor. 18 out of 352 reviews" "
Rating 2 - Terrible. 6 out of 352 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Great stay
Very clean and comfortable room with kitchenette with everything you needed - even washing up liquid. Will be staying here again.
Stayed 1 night in Feb 2024

8/10 Good

Borbala

Liked: Cleanliness, amenities, property conditions & facilities
3 mins from the train station entrance. Loads of bus stops to go to city centre. Clean and simple rooms, kitchenette is very handy. My room faced the rail tracks which was not a very nice view but for a few nights it was fine. Be aware, reception is open only at certain times.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gerhard K

Stayed 1 night in Sep 2023
Response from La réception on 14 Oct 2023
M. Gerhald, merci beaucoup pour votre note positive ! Nous sommes ravis que vous ayez apprécié notre service. Toute l'équipe s'efforce à vous offrir la meilleure expérience possible et votre note nous montre que nos efforts paient.Nous serions ravis de vous accueillir à nouveau à l'avenir. N'hésitez pas à nous recommander à vos amis et votre famille.Merci encore, et passez une excellente journée !

10/10 Excellent

GINTE

Liked: Cleanliness, room comfort
A lovely stay.
Overall had a lovely stay. Good location, close to the main train station and walking distance to the main sights.
Stayed 4 nights in Sep 2023
Response from La réception on 14 Oct 2023
Good Evening, thank you for sharing your feedback. We're delighted to hear that you had a lovely stay and enjoyed our establishment. We look forward to welcoming you back with pleasure in the future!

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, room comfort
Easy solution for a visit to Tours
Our stay was very short, but I loved the proximity to the city center and the train station. I was also impressed by the cleanliness of the apartments and the complete breakfast option. The next time I visit Tours, I will likely stay here again and take advantage of the kitchenette.
Stayed 1 night in Aug 2023
Response from La réception on 14 Oct 2023
Hello! We're thrilled to hear that you enjoyed your short stay with us and appreciated the convenience of our location, the cleanliness of our apartments, and our complete breakfast option. All the team work hard in order to offer you the best possible experience, we take your comments as extra encouragement! We would be delighted to hosting you again when you visit Tours. Feel free to make use of the kitchenette on your next stay.

10/10 Excellent

Michele

Stayed 3 nights in Sep 2022

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to railway station and short walk to city. Lacking enough on site parking but we managed to find free street parking nearby.
Stayed 5 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Room comfort
Stayed 1 night in Mar 2021
Response from maryline on 25 Mar 2021
Bonjour, Il est dommage de nous mettre un avis sans explication et anonymement

10/10 Excellent

Helen

Liked: Cleanliness, room comfort
Great aparthotel with secure car park
Great aparthotel near Tours historic centre. Kitchen area really useful with crockery, kettle, microwave, job, fridge. Plentiful underground secure parking for the hotel on site with big spaces. Fitted our 4x4 fine (car park exit a little tight but ok). €10 parking. We had a balcony room but there is no furniture on it, would be nice to have a few chairs/table so you can enjoy the balcony. Bathroom is small, v typical in France, but fine for an overnight or few days stay.
Stayed 1 night in Sep 2020

10/10 Excellent

Sarah, France

Liked: Cleanliness, amenities
Great place to stay. Very clean! Good location within walking distance to the train station (allowing you to see all the Castles in the region), the old town and restaurants. Our room overlooking the train tracks but had no noise disturbance. The staff were also very accommodating!
Stayed 2 nights in Aug 2020
Response from maryline on 28 Aug 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Sophie

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020
Response from maryline on 27 Aug 2020
Nous vous remercions d'avoir pris le temps de donner un avis sur votre séjour

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice studio Apartment & secure car park
Good location for centre, large car park spaces in secure underground parking (note cars only under 1.8m tall) which was important as we were en route to Portugal with lots of items in the car, nice room with large balcony (airy, can open patio doors), personally I don’t like shower curtains & the bathroom was compact but the kitchen area did the job (microwave, hob, kettle, coffee maker, cutlery/utensils) & tea/coffee in the lobby. One night stay with kitchen area was perfect.
Stayed 1 night in Jan 2020

8/10 Good

Terris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for us to stay
Staff was friendly and helpful. Room was great. Very close to the train station (a 6 minute walk) and to other sites in the city. Though the hotel is on the tracks, we never heard the trains, though we were on the street side. Loved our stay and would stay there again.
Stayed 3 nights in Sep 2019
Response from Marius on 25 Oct 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Hotel was fine. Everything seemed new and had air conditioning. Close to train station.
Stayed 4 nights in Jul 2019
Response from Maryline on 26 Jul 2019
Dear Guest Thanks for your feedback Best Regards

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleasantly surprised with our stay! The reviews really don’t do this place justice. The room was a very decent size with a tv, air conditioner and desk. The bathroom was clean and kitchen had everything you’d need. Would happily stay again if going back to Tours!
Stayed 4 nights in Jun 2019
Response from maryline on 22 Jul 2019
Dear Customer , Thank you for the comment See you soon

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from maryline on 22 Jul 2019
Bonjour, Merci pour cette note A bientôt

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. And close to the main roads and streets in tours
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018
Response from maryline on 13 Feb 2019
Bonjour, Merci pour cette appréciation. A bientôt

6/10 Okay

Verified traveller

Disliked: Cleanliness
Small apparthotel close to town
I only stayed 2 nights at the hotel. The rooms have pans, cooking utensils and whatnot but often are missing some essentials like a spatula. There is no oil/salt/pepper, which is not unusual. My specific room was not cleaned. There was hair on top of the counter and the water pressure in the shower was poor.
Stayed 2 nights in Jun 2018

8/10 Good

ping, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is close to the train and bus stations.
Room space is big enough. Small kitchen basic equipment is complete. Hotel location is convenient.
Stayed 4 nights in Apr 2018

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aparthotel Adagio access Tours Great Hotel!
Staff was Awesome! Room/Bathroom ReallyClean. And they let me check in early! The small Kitchen in the room was perfect. Great Hotel! I would stay here again. -- The only Bad thing was the Wifi was Open, NOT a SECURED Network.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Positive: Clean, good location, receptionist spoke very good English Negative: "Non-smoking room" smelt of smoke, shower had no stand i.e. you had to hold it with one hand whilst showering, only 2 toilet rolls provided for 4 days/3 nights for 2 people
Stayed 3 nights in Dec 2017

8/10 Good

Franck

Liked: Cleanliness, staff & service, room comfort
Adequat and Central
The location is very central, and double glazing very efficient so that to be sleeping on the rail track side is not an inconvenient at all. The small studio is fully adequate and fulfil traveler's basic needs. The breakfast buffet was neatly presented. The colour logo of the company is orange, so perhaps in bedrooms it can give a feeling of faded. The bathroom felt Spartan but great shower. Great Wi-Fi. The service was all smiles and helpful.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
Everything was right. Aircon much appreciated in heatwave conditions in Tours. Staff v. helpful with every enquiry.
Stayed 4 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

RK, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our trip to Tours
Excellent! Madam Marilynn at the hotel was most helpful with recommendations of restaurants & vineyards. Her staff was very courteous & Friendly. Very conveniently located near the train station. Un grand merci à Madam Marilynn!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
convenient and clean hotel
Only item in need of change is the bed, most uncomfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shahinda

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Janusz, LaPorte, IN

Liked: Cleanliness, staff & service
Functional
We spent two nights in this minimalist, functional hotel that met our needs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had everything we needed and nice decor. Would stay again

8/10 Good

neil

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service
Nothing Fancy but a reasonable place to stay
The room was clean, the facilities worked fine and it was close to the train station and the shopping district.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Minimum service
staff leave early at weekends so there was no access to parking. They forgot to SMS the entry code.A shame as it is in a good location and other adagio hotels have been great.

8/10 Good

Stephen, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not posh but clean and cheap
a good one night stay at a great price

6/10 Okay

Steven, Folkestone

Parking extra, otherwise bog standard
Good value for money but bear in mind that parking is extra, and not cheap. The nearby train lines do not cause an issue

10/10 Excellent

Tuan, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great room, nice and comfortable. Handy for visiting the nearby chateaux

8/10 Good

Verified traveller

Liked: Room comfort
Very closely suitated to the city and it lovely to finally have some air conditioning that works

4/10 Poor

TheBeagler, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fine if all you want is a budget stay
I stayed at the Odagio Aparthotel in Tours for six nights only to find that my room doesn't get cleaned unless I pay 50 euros per go. Cleaning is only included if you stay for less than three nights or something. The towels don't get changed either and they are by far the worst towels I've ever been given in a paid accommodation. They were thin and rough. There is only a hand held shower in the bath and it lacks pressure. On the plus side, there is air con in both the living area and the bedroom.

8/10 Good

Dale, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay. Kitchenette a welcome addition
Close to the station. Small kitchen is great for preparing a meal or relaxing with a cup of tea or coffee. Breakfast available in the foyer if needed. Car hire company is also across the street.

10/10 Excellent

Lindsay, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Perfect location. Staff very helpful. Bed comfortable. Definately stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Steven, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved Tours
The hotel is in excellent location, just a short walk to city centre. Our room was in good condition and has got everything we needed; good storage, great beds and bath. The small kitchen was perfect, enabled us to be completely independent. We had asked for a quiet room and we've got it, we loved the place!

10/10 Excellent

Helen, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy stay at a cheap price
The hotel is a ten minute walk from the station, not much along the street itself but very close to the tourist quarter (15-20 minute walk). The staff were helpful and the room was fine, good firm mattress. Basically a Travelodge equivalent.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
too noisy of the train
I think it is really near to the main train station, however it is really noisy

10/10 Excellent

christy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment hotel near the train station
The room is very spacious and clean. There is a kitchenette so we can buy something to cook a simple dinner. What a convenient facility! There is a supermarket just 2-3 blocks away from the hotel. We just stayed for one night and we should have stayed longer in this lovely town and lovely hotel.

8/10 Good

Philip, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goog hotel close to TGV station
A good choice of hotel, comfortable for a short stay. Close to tgv station and a 10 minute bus rid to central Avignon. Room is pleasant and comftable. Internet bit unreliable on our stay.

8/10 Good

Wayne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location Good value exc staff
The hotel is 5-10 minutes walk from the Tours gare and the city centre, depending on your pace and luggage. Rooms are reaced by responsive elevator and are of reasonable size for this type of hotel although the shower is tight for space. We found having the entrance/kitchen separated by a door from the bedroom was a plus. The sound - proofing is excellent and while we faced the rail there was no discernable sound during the day and almost none in the still of night. The price is low and the value great.

8/10 Good

Jholland, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for Loire tour
We were impressed with the location next to the train station and the actual room was very nice. Basic but clean and looked newly decorated. Bed was comfy, everything was in working order and we had a small kitchenette which we used a few times to save cash. The old town was only a 15min stroll away. You could hear the trains but there aren't very many compared to other stations and wasn't really a problem. Only downside if anytjing was there was no wifi in the room only an ethernet cable. You could connect to wifi in the lobby whoch was fine. Overall very nice experience.