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Hôtel Le Pastel

2.0 star property
Boardwalk/promenade hotel with 24-hour business centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Hôtel Le Pastel

Meeting facility
Front of property
Lobby
Daily buffet breakfast (EUR 10.00 per person)
View from room
Hôtel Le Pastel provides amenities, such as a coffee shop/cafe and a 24-hour business centre. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
The current price is RM201
RM235 total
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Single Room

Premium bedding, desk, soundproofing, iron/ironing board

Economy Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

Premium bedding, desk, soundproofing, iron/ironing board

Economy Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Bidet
Hairdryer
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Bidet
Hairdryer
  • 15 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room

Room amenity

Economy Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room

Premium bedding, desk, soundproofing, iron/ironing board

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Bidet
Hairdryer
  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
1 Rue de l'Orient, Toulouse, 31000

What's nearby

  • Place Wilson - 8 min walk - 0.7 km
  • Basilica of Saint-Sernin - 9 min walk - 0.8 km
  • Place du Capitole - 9 min walk - 0.8 km
  • Capitole de Toulouse - 9 min walk - 0.8 km
  • Cité de l'Espace - 8 min drive - 5.8 km

Getting around

  • Toulouse Matabiau Station - 5 min walk
  • Jeanne d'Arc Metro Station - 5 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • LevЯette Café Toulouse
  • La Ripaille
  • ‪Petit Déjeuner - ‬2 min walk
  • ‪Chez Jeannot - ‬4 min walk
  • ‪Les Frères Chapelier - ‬2 min walk

About this property

Hôtel Le Pastel

Hotel near Cité de l'Espace
Hôtel Le Pastel provides amenities, such as a coffee shop/cafe and a 24-hour business centre. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • Free newspapers, smoke-free property and concierge services
  • Luggage storage, a 24-hour front desk and a porter/bellboy
Room features
All guest rooms at Hôtel Le Pastel offer perks, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Cots/infant beds, ceiling fans and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: EUR 10 per person
  • A coffee shop/cafe

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 215 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • No lift
  • Raised toilet seat

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 20.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10.00 per person
  • Secured self-parking fee: EUR 20 per night
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Property Registration Number 750 387 276

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pastel Toulouse
Pastel Toulouse
Hôtel Le Pastel Hotel
Hôtel Le Pastel Toulouse
Hôtel Le Pastel Hotel Toulouse

Frequently asked questions

Is Hôtel Le Pastel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hôtel Le Pastel?

As of 27 Aug 2025, prices found for a 1-night stay for 2 adults at Hôtel Le Pastel on 2 Sept 2025 start from RM 200.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Le Pastel?

Self-parking is available for EUR 20 per night.

What time is check-in at Hôtel Le Pastel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Le Pastel?

Checkout is at noon.

Where is Hôtel Le Pastel located?

Located in Toulouse City-Centre, this hotel is within a 5-minute walk of Canal du Midi, Rue d'Alsace-Lorraine and Garonne. Victor Hugo Market and Place Wilson are also within 10 minutes. Jeanne d'Arc Metro Station is 5 minutes by foot and Jean-Jaurès Metro Station is 7 minutes.

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Hôtel Le Pastel Reviews

Reviews

6.6
Rating 10 - Excellent. 103 out of 520 reviews
Rating 8 - Good. 135 out of 520 reviews
Rating 6 - Okay. 130 out of 520 reviews
Rating 4 - Poor. 73 out of 520 reviews
Rating 2 - Terrible. 79 out of 520 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience here at the hotel. Only a five minute walk from the train station and very nice atmosphere in the local area. Rooms are small but well kept and the bed was comfortable. Staff was very friendly as well
Stayed 1 night in May 2025

10/10 Excellent

Christian

Disliked: Cleanliness
Extremely small room
Stayed 5 nights in Jun 2025

2/10 Terrible

Gareth

Disliked: Cleanliness, amenities, property conditions & facilities
Guys please avoid. We was supposed to be in room 41 and there is no lift. It was 37 degrees. 4 times said key works. Moved to room 1. The room was dirty the bathroom is as small as a train it’s a wet room toilet. Have a shower and need the toilet wet feet. The room was disgusting. The aircon is controlled by reception. If we could have booked another hotel we would have. The lights flickered and one plug socket. It’s a 2 star hotel and the only bonus was its opposite a Lidl but the area is full of homeless and beggars.
Stayed 3 nights in Jun 2025

2/10 Terrible

Kiri

Disliked: Cleanliness, property conditions & facilities
The rooms are VERY tiny and the whole place is a bit grubby and shabby (there were also strange little fruit flies in my bathroom, which I wasn’t thrilled about), but the location was amazing and it was actually totally fine for two nights as a single traveller for whom location was more important than a fancy room.
Stayed 2 nights in Aug 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, amenities, property conditions & facilities
Oh my this place is horrible-please don’t stay here. Room smelled cigarettes and my clothes when I checked out smelled like cigarettes. I had to open the window to vent it out since the AC was not working. booking says including AC but apparently they don’t want to turn it on. Pillows are super thin and uncomfortable and I had so many mosquito bites I hope I don’t get sick. The owner should be ashamed it’s not it as if the cost is cheap, I paid good amount of money but the hotel is so run down. The sink clogged, it took a while to drain it, annoying. And the bathroom is just so small. Staff were fine, it’s the owner who should evaluate the condition and service of his hotel. Terrible stay. Can I give zero star. Que Horror.
Stayed 2 nights in Apr 2025

6/10 Okay

Jana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get clean towels the whole time. Didn’t see anyone there
Stayed 7 nights in Apr 2024

2/10 Terrible

Leonardo

Disliked: Cleanliness, property conditions & facilities
Room underground! It was below street level (this should be written very clearly when booking, it wasn’t written at all). without windows. Smallest bathroom ever seen. Spots on the walls. Two nights stay, room not cleaned after the first night.
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

For the money go elsewhere

Front desk wasn't there when I showed up. Came walking down street about ten minutes after I arrived and stood out front. Tiniest shower ever, can't control AC temp in room, no hand towel or shower mat and the room I had was on front at street level. Super noisy.
Stayed 1 night in Oct 2023

4/10 Poor

Misa

The toilet in the hotel was broken so we were asked to find a small apartment; one of their other properties. Being only in France for a few hours, we had a difficult time finding the mysterious door that blended in with the rest of the nightlife. It took about a hour of walking around at 9pm with our bags and asking many for help along the way. The apartment was maybe 50 sq feet, very small. The window had a barricade so you could not see out of it but the noise still made its way in. We could not get the AC to work so it was very, very hot inside, despite it being only 50 degrees F outside. It was an experience!
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL EVER

The worst place I have ever and will ever stay at. First impression I went in to the receptionist and tried to check in he took my ID and then signalled for me to move over so he could check the French people in behind me, completely rude. He then signalled me back over and told me my room wasn’t ready and I had to walk 8 minutes to a different apartment building. I went to this room and the second I entered was overwhelmed by the smell of cigarette smoke. I literally could not breathe for it, I tried opening the windows but the people downstairs were smoking so this just made the room smell worse. I went back to the reception and told him I could not stay in this room. He gave me another room card which was for a room in the hotel I actually booked. This room was small but functional, the lack of cleanliness was like nothing I’ve ever seen before. The floors, toilet, shower and sink were absolutely filthy. The loud creaking of the stairs and banging of doors could be heard all night long keeping me awake. The next night I was ready for bed at around 11pm and the fire alarm went off, I went downstairs to the receptionist sat with earphones in looking at me like I was crazy for asking what was going on, no customer service skills whatsoever. There is so much more that I can’t fit into this review but basically DO NOT STAY HERE, my clothing still smells from the mixture of smoke, damp and filthy smells in the room. AVOID!!
Stayed 2 nights in Mar 2025

10/10 Excellent

AOURES CONNECT

Stayed 1 night in Jul 2025

8/10 Good

KENT

Stayed 5 nights in Jun 2025

2/10 Terrible

Kévin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Télé qui fonctionne pas et le réceptionniste s’en fou complètement.
Stayed 1 night in Jun 2025

8/10 Good

azer

Stayed 1 night in Jun 2025

8/10 Good

Patrice

Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Harriet

Stayed 2 nights in May 2025

10/10 Excellent

Cretin

Stayed 1 night in May 2025

8/10 Good

Olivier

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

4/10 Poor

Marie-solange

Liked: Staff & service

Decevant ...

Aucun respect des autres résidents Et le menage a 7h du matin cest pas sympa surtout que le calme a l'hôtel a ete tres tardif le soir ...derniere fois que j'y vais...et si vous voulez vous détendre cest pas le bon endroit A vous de juger par vous même
Stayed 1 night in May 2025

4/10 Poor

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Médiocre

Chambre minuscule. Lavabo bouché. la moitier des Lampes grillées. La chambre pas faite pendant 3 jours...
Stayed 3 nights in May 2025

6/10 Okay

Tore

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Sophie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Só faltou uma torradeira, frigideira e panela.
Stayed 1 night in May 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025