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We stayed in a two bedroom penthouse unit 10. The beds were clean and comfortable and unit was in a great position. Bathroom was ok and good kitchen facilities.
While the unit was generally clean and tidy the attention to detail was poor. For example the window sills and skirtings were very dusty. The outside deck and furniture was filthy. We had to request to have it cleaned so it could be used. This has been mentioned in reviews before and clearly hasn't been taken up. The tv remote didn't work and some of the lights were out.
The most significant issue was that we found the bedside lamp switch had a cover missing and bare wires live with 240 volts were exposed creating a significant hazard.
Unit could be wonderful with maybe more time for the cleaners to do an adequate job or new cleaners employed!
Facilities: Modern; Value: Acceptable price; Service: Good; Cleanliness: Poor;
Not the sort of experience you would expect with a Penthouse, but the apartment is well set out and comfortable, pity about the lack of cleanliness
Facilities: Ordinary, dirty; Value: Over-priced, for cleaniless of unit; Service: Basic; Cleanliness: Smelly, Grubby;
Will not be back, paying good money, expected to fully clean and strip beds. Floor, bathroom and eating utensils dirty, linen was the only thing clean
kirsten
8/10 Good
Antje, Australia - VIC - Melbourne
11 Jun 2014
Liked: Property conditions & facilities
Disliked: Cleanliness
Value: Moderate; Service: Basic; Cleanliness: Lacking, Cigaret ashes in sink;
Facilities: Brand new, Top of the line; Value: Acceptable price; Service: Outstanding; Cleanliness: Pleasant;
Location is ideal for surfing, the beach is very close by along with camping grounds, good food, had the heated pool to ourselves... GREAT