Living room

Reviews of Bell Street Apartments Torquay

4 out of 5
Bell Street Apartments Torquay
7a Bell Street, Torquay, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 55 reviews" "
Rating 8 - Good. 29 out of 55 reviews" "
Rating 6 - Okay. 8 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Wendy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Emma, Melbourne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the location and how close it was to the beach and restaurants.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was in a great location and was spacious with a great balcony view of the ocean. Adult children also had their own bathroom.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Kevin

Travelled with family
Spacious room, nice pool and spa, next to restaurants and the beach.
Stayed 2 nights in May 2019

4/10 Poor

Ron, Queenslandp

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We stayed in a two bedroom penthouse unit 10. The beds were clean and comfortable and unit was in a great position. Bathroom was ok and good kitchen facilities. While the unit was generally clean and tidy the attention to detail was poor. For example the window sills and skirtings were very dusty. The outside deck and furniture was filthy. We had to request to have it cleaned so it could be used. This has been mentioned in reviews before and clearly hasn't been taken up. The tv remote didn't work and some of the lights were out. The most significant issue was that we found the bedside lamp switch had a cover missing and bare wires live with 240 volts were exposed creating a significant hazard. Unit could be wonderful with maybe more time for the cleaners to do an adequate job or new cleaners employed!
Stayed 3 nights in Nov 2018

10/10 Excellent

Alix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the size of the place, the view and the location! A great getaway!
Stayed 2 nights in Nov 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Plus...
Great location
Stayed 2 nights in Oct 2018

10/10 Excellent

Josie, Donvale, Victoria

Liked: Room comfort
Disliked: Staff & service
Lovely and great location
We enjoyed our stay. Everything was convenient and facilities and amenities excellent.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Leanne, Australia - VIC - Bendigo

Disliked: Cleanliness, property conditions & facilities
BBQ was not usable. Used soap left in shower. Drawers and dishes very dirty as were floors. Way over priced

6/10 Okay

Sheryl, Australia - VIC - Melbourne

Disliked: Cleanliness, property conditions & facilities
Facilities: Nothing special, lumpy beds bad crockery; Value: Over-priced, Not high class for price ; Service: Basic; Cleanliness: Poor;

8/10 Good

John, Australia - WA - Regional WA

Liked: Cleanliness, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Sufficient; Cleanliness: Pleasant;

8/10 Good

Neil, Australia - WA - Perth

Liked: Staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Good; Cleanliness: Clean;

10/10 Excellent

Damian, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sue, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line, Home away from home; Value: Great deal; Service: Flawless; Cleanliness: Beautiful;

6/10 Okay

Melissa, Australia - VIC - Melbourne

Disliked: Staff & service
Not worth the money at all. Very disappointing. Very dirty

8/10 Good

Lauren, Australia - VIC - Regional VIC

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Facilities: Modern; Value: Acceptable price; Service: Good; Cleanliness: Poor; Not the sort of experience you would expect with a Penthouse, but the apartment is well set out and comfortable, pity about the lack of cleanliness

6/10 Okay

kirsten, Australia - VIC - Regional VIC

Disliked: Cleanliness, property conditions & facilities
Facilities: Ordinary, dirty; Value: Over-priced, for cleaniless of unit; Service: Basic; Cleanliness: Smelly, Grubby; Will not be back, paying good money, expected to fully clean and strip beds. Floor, bathroom and eating utensils dirty, linen was the only thing clean

8/10 Good

Antje, Australia - VIC - Melbourne

Liked: Property conditions & facilities
Disliked: Cleanliness
Value: Moderate; Service: Basic; Cleanliness: Lacking, Cigaret ashes in sink;

10/10 Excellent

Kym, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Affordable; Service: Good; Cleanliness: Immaculate; close to shops and beach

6/10 Okay

Illeane, Australia - SA - Regional SA

Disliked: Cleanliness, property conditions & facilities
Facilities: Bare minimum; Value: Average price; Service: Basic; Cleanliness: Grubby; Would not recommend only if last and final option

10/10 Excellent

Shammi

Liked: Cleanliness, staff & service, property conditions & facilities
staff was very helpful getting the roof fixed.

8/10 Good

Christine, Australia - VIC - Melbourne

Liked: Property conditions & facilities
Disliked: Cleanliness
Facilities: Good; Value: Affordable; Service: Polite; Cleanliness: Lacking; Within walking distance of most things.

10/10 Excellent

nicki, Australia - VIC - Melbourne

Liked: Staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Remarkable; Cleanliness: Tidy; done up would be perfect

10/10 Excellent

Ross, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Outstanding;

10/10 Excellent

adam, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;

8/10 Good

Alys-Lee, Australia - VIC - Melbourne

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Facilities: Good; Value: Moderate; Service: Courteous; Cleanliness: Smelly, Grubby; Close to the beach

6/10 Okay

Leah, Australia - VIC - Melbourne

Disliked: Cleanliness, staff & service
Service: Lacking; Cleanliness: Dirty; Very average accomodation and service.

8/10 Good

Donna, Australia - VIC - Melbourne

Liked: Property conditions & facilities
Facilities: Above average; Service: Sufficient; Cleanliness: Balcony unusable due to ;

8/10 Good

Cameron, Australia - VIC - Melbourne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Facilities: Good; Value: Acceptable price; Service: Sloppy; Surf coast rentals we're incompetent.Nice girls,good attitude,no idea.

8/10 Good

Christine, Australia - VIC - Melbourne

Liked: Staff & service, property conditions & facilities
Facilities: Good, Modern, Above average, Broken blind woke pre-daw; Value: Affordable; Service: Friendly, Courteous; Cleanliness: Oven tray crumby in oven;

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Craig, Australia - SA - Adelaide

Liked: Cleanliness, property conditions & facilities
Facilities: Good; Value: Over priced; Service: Sufficient; Cleanliness: Pleasant; Good location and nice and spacious but still bit over priced

8/10 Good

Kristen, Australia - VIC - Melbourne

Liked: Staff & service, property conditions & facilities
Cleanliness: Balcony was very dirty.;

8/10 Good

Melissa, Australia - VIC - Regional VIC

Liked: Property conditions & facilities
Facilities: Nice ; Value: expensive for winter rate; Service: Polite; Cleanliness: Tidy; Great location, we always stay here

10/10 Excellent

Rickie, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Brand new, Top of the line; Value: Acceptable price; Service: Outstanding; Cleanliness: Pleasant; Location is ideal for surfing, the beach is very close by along with camping grounds, good food, had the heated pool to ourselves... GREAT

8/10 Good

Andreas, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Brand new; Value: Pricey; Service: Professional, Respectful, Friendly; Cleanliness: Beautiful;

10/10 Excellent

Fiona, Australia - VIC - Melbourne

Liked: Cleanliness, property conditions & facilities
Facilities: Brand new;

8/10 Good

Jeneen, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service
Facilities: hot water & gas not work; Value: Moderate; Service: Go the extra mile, with issue above; Cleanliness: Pleasant;

10/10 Excellent

Ernest, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Affordable; Service: Remarkable; Cleanliness: Spotless; great restaurant down below

8/10 Good

Catherine, Australia - NSW - Newcastle

Liked: Property conditions & facilities
Disliked: Cleanliness
Modern

10/10 Excellent

DOMINIC, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: good; Cleanliness: Spotless, Beautiful; beach and shops nearby

8/10 Good

Katrina, Australia - VIC - Melbourne

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Refer below; Cleanliness: Needed a good clean;

10/10 Excellent

Ricky, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Great view, close to beach and awesome ice cream shop

6/10 Okay

Rorey, Australia - VIC - Bendigo

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Courteous;

8/10 Good

craig, Australia - VIC - Melbourne

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: Average price; Service: Professional;

8/10 Good

Michelle, Australia - VIC - Melbourne

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Pauline, Australia - VIC - Melbourne

Liked: Property conditions & facilities
Disliked: Staff & service
Facilities: Modern; Value: Affordable; Service: not seviced; Cleanliness: Tidy;

8/10 Good

Doug, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Average price; Service: Remarkable; Cleanliness: Pleasant;