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Shangri-La Toronto

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Shangri-La Toronto

Exterior
Ballroom
Terrace/patio
Turkish bath/hammam, body treatments, hydrotherapy, aromatherapy
1 bedroom, premium bedding, minibar, in-room safe
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Pet-friendly
  • Room service
The current price is RM1,743
RM2,138 total
includes taxes & fees
10 Sept - 11 Sept

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

View from room

Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Shangri-La)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Shangri-La)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 204 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Garden)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Garden)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (View)

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite (Specialty)

1 bedroom, premium bedding, minibar, in-room safe

Signature Suite (Specialty)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 87 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Owner)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Owner)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 102 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Downtown Toronto, a neighbourhood in Toronto, Shangri-La Toronto is near a metro station and near the beach. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include CN Tower and The Distillery Historic District. Looking to enjoy an event or a game? See what's going on at Rogers Centre or Scotiabank Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Toronto travel guideOpens in a new window
Map
188 University Avenue, Toronto, ON, M5H 0A3

What's nearby

  • CF Toronto Eaton Centre - 8 min walk - 0.7 km
  • Rogers Centre - 10 min walk - 0.8 km
  • CN Tower - 10 min walk - 0.8 km
  • Ripley's Aquarium of Canada - 11 min walk - 1.0 km
  • Scotiabank Arena - 11 min walk - 1.0 km

Getting around

  • King St West at University Ave West Side Stop - 3 min walk
  • Union Station - 9 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 12 min drive

Restaurants

  • ‪Elephant & Castle - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Frenchy Bar et Brasserie - ‬3 min walk
  • ‪Soho House - ‬1 min walk
  • ‪Pizzeria Libretto - ‬3 min walk

About this property

Shangri-La Toronto

Luxury eco-certified hotel near Metro Toronto Convention Centre
A short walk from CN Tower and Ripley's Aquarium of Canada, Shangri-La Toronto provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a hot stone massage, a facial or a body wrap at Miraj Hammam Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and al fresco dining. Yoga classes and fitness classes are offered at the 24-hour gym; Shangri-La Toronto also has a hair salon, dry cleaning/laundry services and a fireplace in reception. In addition to 2 bars and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with free cabanas
  • Full breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, an indoor pool and express check-out
  • Express check-in, babysitting (surcharge) and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 202 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as iPads and pillow menus.
Extra conveniences in all rooms include:
  • Heated floors, rainfall showers and designer toiletries
  • 48-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (CAD 68 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 56 for adults and CAD 56 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bosk
  • Giovane Caffe
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 66 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels
  • IPad
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 July to 28 July:
  • Spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately CAD 56 for adults and from CAD 56 for children
  • Airport shuttle fee: CAD 199 per vehicle (return)
  • Valet parking fee: CAD 68 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto

Frequently asked questions

Does Shangri-La Toronto have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Toronto?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Shangri-La Toronto on 10 Sept 2025 start from RM 1,743.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Toronto pet-friendly?

Yes, Shangri-La Toronto allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Shangri-La Toronto?

Valet parking is available for CAD 68 per night.

What time is check-in at Shangri-La Toronto?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at Shangri-La Toronto?

Checkout is at noon.

Does Shangri-La Toronto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CAD 199 per vehicle applies.

Where is Shangri-La Toronto located?

Located in Downtown Toronto, this luxury hotel is steps away from The Path and Queen Street West. Metro Toronto Convention Centre and CF Toronto Eaton Centre are also within 15 minutes. King St West at University Ave West Side Stop and Queen St West at University Ave Stop are within a 5-minute walk.

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Shangri-La Toronto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 860 out of 1005 reviews
Rating 8 - Good. 78 out of 1005 reviews
Rating 6 - Okay. 44 out of 1005 reviews
Rating 4 - Poor. 8 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were unbelievably comfortable and service was excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Giuliano

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Service and comfort were great
Stayed 1 night in Aug 2025

10/10 Excellent

Jadah

Liked: Cleanliness, staff & service
I loved that everything was walking distance from the hotel! Beautiful views from the room and attentive cleaning crew!
Stayed 1 night in Aug 2025

10/10 Excellent

Hebatalla Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amazing staff and service. Concierge is super helpful, gave great tips and was able to do most. Hotel is beautiful
Stayed 6 nights in Jul 2025

10/10 Excellent

Om

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 2 nights in Jul 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous hotel. The food was exceptional. All the staff were very friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

rachel

Liked: Cleanliness, amenities, property conditions & facilities
perfect hotel for a staycation
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a place of zen and peace. The staff are welcoming and are very efficient at helping you make your stay as you would like it! - highly recommended!
Stayed 8 nights in Jul 2025

10/10 Excellent

Hon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean! Great room
Stayed 5 nights in Jun 2025

10/10 Excellent

Flora

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, really nice rooms and pool area was great for relaxing. Great location for exploring the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful welcoming lobby with afternoon/evening entertainment. Spacious rooms and excellent service. Centrally located and close to many local attractions and great restaurants.
Stayed 4 nights in Jul 2025

10/10 Excellent

Analeeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service! The staff were all kind and eager to assist.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana S De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the live music.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hai

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Liat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Beautiful room. Great location. Definitely recommend!
Stayed 6 nights in Jul 2025

8/10 Good

Donato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Service was above and beyond!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly impressed by the friendly service and professionalism, as well as the cleanliness and ambience of the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ketan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, everything is good
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Still looks brand new. Bar is open and light. Italian restaurant Bosk is beautiful- we didn’t try the Chinese (Mott) but that looked even nicer. Staff are incredibly courteous and helpful. Room was spacious and serviced well every day. Complimentary water was a nice addition. 5 star in every sense.
Stayed 7 nights in Aug 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean spacious room and live entertainment in the lobby.
Stayed 1 night in Jun 2025