Hello Roberto!Thank you so much for taking the time to leave an excellent review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We would be honored to host you if you ever plan to revisit Toronto. And if you have friends or family looking for accommodation in the area, please don't hesitate to recommend our services. We'd love to welcome them with the same comfort and hospitality.Thank you for choosing us, and we look forward to hosting you again in the future!Best regards,The Bay Suites

Hello Christopher!Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the property and its location.I'm sorry to hear about the issues you encountered in the unit. Your feedback is invaluable, and we are committed to promptly addressing and resolving these issues. Rest assured, we will reinforce the bed, fix the chair, and ensure that the bathroom is thoroughly cleaned.We want to ensure every guest has a flawless experience, and we're working diligently to improve. If your future travels bring you back to Toronto, we would love the opportunity to host you again and provide you with an even better stay.Feel free to recommend us to your friends and family, and thank you for choosing our property.Best regards,The Bay Suites

Hello Pouya!Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We would be honored to host you if you ever plan to revisit Toronto. And if you have friends or family looking for accommodation in the area, please don't hesitate to recommend our services. We'd love to welcome them with the same comfort and hospitality.Thank you for choosing us, and we look forward to hosting you again in the future!Best regards,The Bay Suites

Hello Somayyeh!Thank you for taking the time to share your feedback. We're sorry that your experience fell short of your expectations, and we appreciate your honesty.Your satisfaction is our top priority, and we'd love the opportunity to understand your concerns better. Could you please provide more details or specific areas where we can improve? Your insights will help us enhance our services for future guests.We're committed to delivering exceptional experiences, and we hope to have another chance to exceed your expectations in the future. If there's anything we can do to make it right or if you have any further comments, please don't hesitate to reach out.Thank you for your understanding, and we look forward to the possibility of welcoming you back.Warm regards,The Bay Suites