In-room safe, desk, blackout curtains, iron/ironing board

Reviews of Monte Carlo Inn Airport Suites

3 out of 5
Monte Carlo Inn Airport Suites
7035 Edwards Blvd., Mississauga, ON

Reviews

7.0

Good

Rating 10 - Excellent. 401 out of 1249 reviews" "
Rating 8 - Good. 285 out of 1249 reviews" "
Rating 6 - Okay. 195 out of 1249 reviews" "
Rating 4 - Poor. 154 out of 1249 reviews" "
Rating 2 - Terrible. 214 out of 1249 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Choi

Not enough lighting and parking space at the parking
Stayed 1 night in Apr 2024

8/10 Good

Akwinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My recent stay at the Monte Carlo Inns Airport Suite in the Napoleon Suite was nothing short of exceptional. The suite was well-appointed with a jacuzzi bathtub, which was the perfect remedy after a long day of travel. The amenities including a large TV, microwave, fridge, and a comfortable queen bed made my stay very comfortable. The big window in the room provided a nice view, adding to the overall ambiance. I was particularly impressed with the staff's efficiency. Although the official check-in time was 3 PM, I arrived early at 11:30 AM, and they managed to accommodate me by 12:45 PM, which was greatly appreciated. The staff was friendly and went above and beyond to ensure my needs were met, making my experience even more memorable. Just TV wasn't working properly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a nice basic room. Convenient for a stay close to airport.
Stayed 1 night in Mar 2024
Response from management on 2 May 2024
Thank you for your feedback

6/10 Okay

Janice

Liked: Cleanliness, staff & service
Very clean and safe...reasonable rate.
Stayed 2 nights in Apr 2024

4/10 Poor

Prabhjapan

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bed was really noisy and made the creaking noise whenever i took sides. Also there was too much noise coming from the lobby.
Stayed 3 nights in Feb 2024
Response from management on 29 Apr 2024
Thank you for your feedback. We value your business. We're sorry to hear that you were not completely satisfied and will work hard to improve in these areas.

10/10 Excellent

Mayas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024
Response from management on 26 Apr 2024
thank you for your feedback

8/10 Good

SANDIP

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 7 nights in Apr 2024
Response from management on 26 Apr 2024
thank you for your feedback

6/10 Okay

Stephanie

Disliked: Cleanliness, staff & service
The environment
Stayed 1 night in Apr 2024
Response from management on 25 Apr 2024
Thank you for your feedback. We value your business.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay and comfortable
Stayed 4 nights in Apr 2024
Response from management on 25 Apr 2024
Thank you for your feedback. We value your business.

10/10 Excellent

Teresa, Port Rowan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2024

6/10 Okay

Almohannad

Travelled with partner
Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from management on 24 Apr 2024
thank you for your feedback

6/10 Okay

Nikhil

Travelled with partner
Liked: Staff & service
N
Stayed 3 nights in Apr 2024
Response from management on 23 Apr 2024
Thank you for your feedback

8/10 Good

ravinder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean property
Stayed 1 night in Apr 2024
Response from management on 29 Apr 2024
Thank you for your feedback. We value your business.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and the location was very east to access the airport and highways....my go to place when there for business.
Stayed 1 night in Apr 2024
Response from management on 22 Apr 2024
Thank you for your feedback. We value your business.

10/10 Excellent

Sukhveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vry gd hotel
Stayed 1 night in Apr 2024
Response from management on 22 Apr 2024
Thank you for your feedback. We value your business.

6/10 Okay

Elvira

Travelled with partner
Disliked: Property conditions & facilities
There are smoke smell all the time. Pot smoke. Management should be more strict with this. There are signage but people don’t always follow. We would never stay there anymore. Often times i would ask to change rooms. Vents are very dusty including the window coverings.
Stayed 2 nights in Mar 2024
Response from management on 21 Apr 2024
Thank you for your feedback. We value your business. We're sorry to hear that you were not completely satisfied and will work hard to improve in these areas.

2/10 Terrible

Raman

The bathroom are old style and toilet clogged not sure why
Stayed 1 night in Apr 2024
Response from management on 19 Apr 2024
Thank you for your feedback. We value your business. We're sorry to hear that you were not completely satisfied and will work hard to improve in these areas.

6/10 Okay

Laraib

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room door was not unlocking properly at times. Staff refused to give me another room and insisted it worke
Stayed 1 night in Apr 2024
Response from management on 19 Apr 2024
Thank you for your feedback. We value your business. We're sorry to hear that you were not completely satisfied and will work hard to improve in these areas.

8/10 Good

Rajkaranvir

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from management on 21 Apr 2024
Thank you for your feedback. We value your business.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from management on 17 Apr 2024
Thank you for your feedback. We value your business.

4/10 Poor

Hammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from management on 16 Apr 2024
Thank you for your feedback

10/10 Excellent

dean

Liked: Amenities
Will definitely return again
Stayed 1 night in Apr 2024
Response from management on 15 Apr 2024
Thank you for your feedback. We value your business.

6/10 Okay

Myrna

Travelled with group
Liked: Property conditions & facilities
So we booked 2 queen beds for this, however during check-in, they gave us a room with this super strong odor and only one queen bed. That, as you can see, is very frustrating. So we went back to the reception desk and then was told they no longer have 2 queen beds available so they gave us 1 king bed instead. We were tired so we took it anyways. So, with them provided us a wrong room was not an error. They knew but never took the time tell us instead, wasted our time. That was very frustrating. Another thing and thi is jyst an FYI, to Monte carlo Inn management, emergency do happen, and quest may ask for a safety pin or a needle and tread. I went to service desk and had asked for one they gave me a kit with thread and no needle? I went back to to ask again but was told that is all they have no needle. We suggest you check your kit. They may help your quest in the future. Anyway, We gave 3 stars because breakfast were very decent and parking was good and already included.
Stayed 1 night in Apr 2024
Response from management on 15 Apr 2024
Thank you for your feedback. We value your business. We're sorry to hear that you were not completely satisfied and will work hard to improve in these areas.

8/10 Good

Paula, Irving

Travelled with partner
Liked: Cleanliness, staff & service
Property was clean and convenient to the airport. A bit old. Sink was cracked.
Stayed 2 nights in Apr 2024
Response from management on 15 Apr 2024
Thank you for your feedback. We value your business.

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2024
Response from management on 2 May 2024
Thank you for your feedback

10/10 Excellent

COLLEEN

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from management on 15 Apr 2024
Thank you for your feedback. We value your business.

4/10 Poor

Phil

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from management on 11 Apr 2024
Thank you for your feedback. We value your business

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from management on 11 Apr 2024
Thank you for your feedback. We value your business

6/10 Okay

Troy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Advertising "Airport" for the Hotel and not having a shuttle is very misleading. Having to pay for a ride to the airport to and from the hotel makes the price not competitive with hotels that actually service the airport.
Stayed 2 nights in Apr 2024
Response from management on 9 Apr 2024
Thank you for your feedback. We value your business. We're sorry to hear that you were not completely satisfied and will work hard to improve in these areas.

2/10 Terrible

Navi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk guy he wasn’t friendly . Property did called me and girl was over the call very friendly. I said wanna check out at 4 pm she said will charge $50 more . Once I come in for check in guy was keep arguing with me said $75 not $50 was like what . Said can you check note . He ignored . There was slip mentioned by girl $50 check out at 4 pm . He didn’t even read was Infront of me . I was the one who showed can you check that receipt at least then he said he didn’t even sorry he said yes I said $50 after taxes $75 but he didnot mentioned at all . His name is Nour that’s what he said
Stayed 1 night in Apr 2024
Response from management on 9 Apr 2024
Thank you for your feedback. We value your business. We're sorry to hear that you were not completely satisfied and will work hard to improve in these areas.

8/10 Good

Elvira

Business traveller, Travelled with partner
Needs more tight security for smoking
Stayed 2 nights in Apr 2024
Response from management on 9 Apr 2024
Thank you for your feedback. We value your business.

8/10 Good

Sandy

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Needs upgrating units and elevator, Beds were not queen size looks more like double beds
Stayed 2 nights in Apr 2024
Response from management on 7 Apr 2024
Thank you for your feedback. We value your business.

10/10 Excellent

Matt

Stayed 1 night in Apr 2024
Response from management on 29 Apr 2024
Thank you for your feedback. We value your business.

2/10 Terrible

Tanesha

Travelled with family
Disliked: Cleanliness
Our bed was neatly folded only to have dirty sheets and food crumbs beside the bed. They didn’t compensate us or offered anything for our inconvenience.
Stayed 1 night in Mar 2024
Response from management on 7 Apr 2024
Thank you for your feedback. We value your business. We're sorry to hear that you were not completely satisfied and will work hard to improve in these areas.

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from management on 7 Apr 2024
Thank you for your feedback. We value your business.

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room they tried to gibe us someone had been smoking in. The next room, the capet on either side of the bed, was wet. They brought towels and sheets, but it just soked through. The toilet didn't flush. We phoned the front desk no.one came up to fix it. I contacted expedia then they sent up someone. I was very disappointed in this hotel snd would not recomend it.
Stayed 1 night in Apr 2024
Response from management on 4 Apr 2024
Thank you for your feedback. We value your business. We're sorry to hear that you were not completely satisfied and will work hard to improve in these areas.

2/10 Terrible

Shahmurad

Disliked: Cleanliness, staff & service, property conditions & facilities
We didnot check in because too old and durty was. We find other hotel
Stayed 1 night in Apr 2024
Response from management on 4 Apr 2024
Thank you for your feedback. We value your business. We're sorry to hear that you were not completely satisfied and will work hard to improve in these areas.

10/10 Excellent

Kantilal

Liked: Amenities
Nice location, clean room.
Stayed 1 night in Apr 2024
Response from management on 3 Apr 2024
Thank you for your feedback. We value your business.

10/10 Excellent

Deep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from management on 4 Apr 2024
Thank you for your feedback. We value your business.

2/10 Terrible

Nora-jade

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t the room I booked. It had damaged walls the smallest shower I have ever seen. It was loud can hear people talking all hrs and a fire alarm was going off for 40 mins at 2am the ice machine and snack/drink machines were broken definitely not the relaxing night away from home for my birthday that I had on mind and definitely nothing close to the experience the hotel makes it seem your going to have. Overall it was a horrible experience. Will not come back or recommend to anyone
Stayed 1 night in Mar 2024
Response from management on 2 Apr 2024
Thank you for your feedback. We value your business. We're sorry to hear that you were not completely satisfied and will work hard to improve in these areas.

4/10 Poor

Ash

Stayed 1 night in Mar 2024
Response from management on 21 Apr 2024
Thank you for your feedback. We value your business.

8/10 Good

Suraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there before and its a very good place.
Stayed 3 nights in Mar 2024
Response from management on 1 Apr 2024
Thank you for your feedback. We value your business

10/10 Excellent

Shamarra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nive comfortable stay
Stayed 1 night in Mar 2024
Response from management on 1 Apr 2024
Thank you for your feedback. We value your business

2/10 Terrible

Minia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from management on 1 Apr 2024
Thank you for your feedback. We value your business

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the great work. Friendly, quick and efficient service from the front desk.
Stayed 1 night in Mar 2024
Response from management on 30 Mar 2024
Thank you for your feedback

4/10 Poor

Gagan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The knob was not their for the jacquise and took a long time to fix.
Stayed 1 night in Mar 2024
Response from management on 29 Mar 2024
Thank you for your feedback

10/10 Excellent

Gord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Mar 2024
Response from management on 30 Mar 2024
Thank you for your feedback

2/10 Terrible

Hannah

Stayed 1 night in Mar 2024
Response from management on 3 Apr 2024
Thank you for your feedback. We value your business.

8/10 Good

Chris

Stayed 4 nights in Mar 2024
Response from management on 18 Apr 2024
Thank you for your feedback

8/10 Good

Stefano

It’s ok
Stayed 1 night in Mar 2024
Response from management on 30 Mar 2024
Thank you for your feedback