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Reviews of Sunray Motor Inn

3.5 out of 5
Sunray Motor Inn
96 McDougall Street, Cnr Bridge & McDougall Streets, Wilsonton, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 86 reviews" "
Rating 8 - Good. 29 out of 86 reviews" "
Rating 6 - Okay. 4 out of 86 reviews" "
Rating 4 - Poor. 0 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome, nice amenities. Not too noisy. Sheets felt nice
Stayed 2 nights in Sep 2021

10/10 Excellent

bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and near most places we wanted to go. Very clean and tidy.
Stayed 1 night in Sep 2021

10/10 Excellent

Alanna

Stayed 1 night in Jul 2021
Response from Beth on 29 Aug 2021
Thank you for leaving your positive feedback see you next time you are in Toowoomba.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, tidy and well appointed. The staff were verily friendly and helpful
Stayed 1 night in May 2021
Response from Beth on 2 Jun 2021
We would like to thank you for taking the time to leave your positive feedback. So glad you enjoyed your stay with us and hope to see you next time you are in Toowoomba. Beth Graham and Karissa

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Beth on 21 Jun 2021
Thank you for leaving your review it means a lot to us. Beth Graham and Karissa

10/10 Excellent

jeff

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a lovely stay on the weekend. Bed was super comfy and staff were absolutely lovely! Will definitely stay again in the near future!
Stayed 1 night in Feb 2021
Response from Beth on 21 Feb 2021
We are so glad you enjoyed your stay with us and hope to see you back again soon. Thank you for taking the time to share your positive feedback with others. Beth Graham and Karissa

10/10 Excellent

Jessica, Longreach

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we were after! Clean, tidy and fitted the whole family including the dog. We really appreciate the owners and how they looked after us allowing to check in later as travel plans didn’t go according to plan. Would recommend the stay! And it’s in a great location
Stayed 1 night in Dec 2020
Response from Beth on 6 Jan 2021
We are so glad you enjoyed your stay with us. Thank you for taking the time to share your positve feedback with others. Beth Graham and Karissa

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, very welcoming and friendly. Nothing I did not like about my stay
Stayed 1 night in Nov 2020
Response from Beth on 9 Dec 2020
We are glad you enjoyed your stay and hope to see you next time you are in Toowoomba. Thank you for sharing your positive feedback. Beth Graham and Karissa

10/10 Excellent

Celeste

Stayed 1 night in Sep 2020
Response from Beth on 5 Nov 2020
Thank you for the kind words it means a lot to us.

10/10 Excellent

KTT, Mackay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely motel run by lovely people. Check in was smooth and seamless. Made modifications easily to keep me on the ground floor. Room was spacious, well equipped, renovated and very clean. Beds had nice warm doonas and heating.
Stayed 1 night in Jul 2020
Response from Beth on 14 Jul 2020
Thank you so much for taking the time to share your positive feedback. I was our pleasure to look after you. Glad you liked the doonas. Hope to see you next time you are in Toowoomba Beth Graham and Karissa

8/10 Good

Chantelle

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our sray
It’s exactly what we needed
Stayed 1 night in Apr 2020
Response from Graham on 18 Apr 2020
Thank you for taking the time to share your positive feedback with others. It was our pleasure to look after you see you next time you are in Toowoomba

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Graham on 3 Dec 2019
We are so glad you enjoyed your stay and thanks for taking the time to share your positive feedback with others it means a lot to us. Kind regards Graham Beth and Karissa

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Motel
Welcoming friendly check-in and service. The motel is convenient for the airports and industrial area and close to fast food and a shopping centre.
Stayed 4 nights in Oct 2019
Response from Beth on 23 Oct 2019
So glad you were happy with your stay we try to please. Thanks so much for taking the time to share your positive feedback with others. Hope to see you next time you are in Town. Beth Graham and Karissa

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly motel. Our dog loved it. Would definitely come again
Stayed 1 night in Oct 2019
Response from Beth on 15 Oct 2019
Glad you enjoyed your stay and we were able to get you into a pet friendly room. See you next time your in Toowoomba Graham Beth and Karissa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Beth on 21 Aug 2019
We would like to thank for taking the time to share your positive feedback. Looking forward to seeing you next time you are in town Graham Beth and Karissa

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people and great location. Will be back for sure. Thanks Guys
Stayed 4 nights in Jun 2019
Response from Beth on 12 Jun 2019
Thank you for taking the time to share your positive feedback regarding your stay, we have been very busy upgrading the rooms to make them more comfortable for our guests. We have different styles of rooms to suit traveller from couples to families and two pet friendly rooms. Glad you were happy and hope to see you next time you are in Toowoomba. Beth Graham and Karissa Friendly

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out off their way to give us a room to accomodate our pet after internet booking did not show pet friendly room required
Stayed 1 night in May 2019
Response from Beth on 17 May 2019
Glad we could look after you and your pet. As we only have two pet friendly rooms it is required that guest with pets ring us directly so we can make sure we have a pet room ready for them. Thank you for being so patient while we got you a room. Beth Graham and Karissa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and friendly service. Comfortable beds.
Stayed 2 nights in Jan 2019
Response from Graham on 3 Mar 2019
Glad you enjoyed your stay hope to see you next time you are in Toowoomba

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place, the staff was very lovely! I’d definitely recommend it.
Stayed 3 nights in Sep 2018
Response from Beth on 6 Oct 2018
Thank you for taking the time to leave your positive feedback. see you next time you stay with us at the Sunray

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Beth on 10 Oct 2018
Thank you for taking the time to leave a positive feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious accommodation. Excellent service
We had a great experience staying at the Sunray motel. We had three rooms for our family. The rooms were clean and spacious, fresh towels every day. Graham and his family wet out of their way to cook ya meals and find a space so we could all eat together. Very accommodating and tasty food too!
Stayed 2 nights in Sep 2018
Response from Graham on 26 Sept 2018
Gald you enjoyed your stay it was our pleasure to look after you and your family. Hope to see you again next time you have a family get together. Warm regards Graham Beth and Karissa

10/10 Excellent

RAYMON

roomy and quiet
this motel was close to all I needed for my current trip to Toowoomba to see an old mate, 21 klms from the new Wellcamp airport and shopping centre just down the road. situated opposite the old airport it was nice to relax outside under the palm trees and watch some of the old aircraft taking off and returning from joy flights. Motel was as spotless as could be and stay as nice in the spacious rooms, Staff very helpful and breakfast was perfect. will be booking again for my next stat in Toowoomba.
Stayed 1 night in Sep 2018
Response from Graham and Beth on 13 Sept 2018
thanks so much for taking the time to leave us a lovely review we are humbled to hear you enjoyed your stay and look forward to seeing you again soon .

10/10 Excellent

Jackie, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay
Stayed four nights while in town Visiting family. Close to shops and supermarkets. Owners are super friendly and accommodating. Beds and linen are comfy, shower was amazing. Cleanliness was brilliant. I can’t recommend Sunray enough.
Stayed 1 night in May 2018
Response from Graham on 26 May 2018
Thak you for taking the time to leave yourpositive feedback, we appricate it and look forward to seeing you next time you stay at the Sunray. Graham and Karissa

10/10 Excellent

toni, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Great place handy location and very friendly staff making your stay as comfortable as possible
Stayed 1 night in Apr 2018
Response from Graham on 25 Apr 2018
thanks so much for taking the time to write us a review we are pleased to hear you enjoyed your stay and hope to see you again , kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food friendly staff
Comfortable rooms great service friendly staff .good home made meals and very close to all the shopping centres
Stayed 3 nights in Mar 2018
Response from Graham on 20 Mar 2018
Thanks so much for taking the time to write us a review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
I needed a bed in a hurry. Glad I gound Sunray. Comfortable bed & friendly staff.
Stayed 1 night in Dec 2017
Response from Karissa on 15 Dec 2017
thanks so much for the review glad we could help

8/10 Good

Meegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Thanks for taking the time to give us a rating Kind regards The Sunray Team

10/10 Excellent

Brittany, Kingaroy, QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an awesome stay! The proximity to the new airport is great, the room in clean, comfortable, and well furnished, the motel grounds are super cute, but Graham was definitely the best part! Very funny, very helpful, very pleasant. Will definitely be back next time we're in Toowoomba.
Stayed 1 night in Oct 2017
Response from The sunray Team on 8 Nov 2017
Thanks so much for your review , Dad is very much an entertainer and always happy to help. we look forward to seeing you again kind regards

10/10 Excellent

Renee, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were lovely it was our first night away from our daughters staff placed cheese and crackers in the room with a lovely note for us. shows they are happy to go above and beyond for their guest's
Stayed 1 night in Sep 2017
Response from The Sunray Team on 8 Nov 2017
Thanks so much for taking the time to write us a review , we are pleased to hear you enjoyed your stay and look forward to seeing you next time at the Sunray

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & quiet hotel
Enjoyed my stay here at Sunray. The owners were very helpful in finding another hotel for me when they were full house.
Stayed 1 night in Sep 2017
Response from The Sunray Family on 8 Nov 2017
Thanks so Much for taking the time to write us a review , we are please to hear you enjoyed your stay and hope to see you again . Kind regards

10/10 Excellent

Sarena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful family run motel who were so friendly and accommodating.
Stayed 4 nights in Aug 2017
Sarena thank you for taking the time to leave your feedback. We are so happy you enjoyed your stay with us, our guests needs and comfort are very important to us. We strive to please and look forward to looking aftrer you when next you stay at the Sunray. Thanks the Macpherson family Graham Karissa and Beth

10/10 Excellent

Michelle, Brisbane, QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spot for an overnight stay
Clean, honest room. Staff are simply lovely. Definetely recommend this hotel highly
Stayed 1 night in Jul 2017
Response from Graham on 12 Aug 2017
Michelle thank you for the kind words. We try to make our guests feel at home. We are glad you enjoyed your stay we look forward to seeing you next time when you stay at the Sunray. The Macpherson family Graham Karissa and Beth

8/10 Good

susan, caloundra qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Bed very comfortable, newly renovated bathroom, hot shower, room clean. A little noisy with cars, as on the main road, but bearable.
Stayed 1 night in Jul 2017
Response from Graham and Karissa on 22 Jul 2017
Susan thank you for your coments we appreatiate you taking the time to let us know you enjoyed your stay with us. We are located on the main road for convenence. Look forward to seeing you again at the Sunray. Warm regards Graham and Karissa

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, spacious rooms. Comfortable and clean, great service and friendly staff.
Stayed 2 nights in Jun 2017
Hi Breanna ! thankyou for taking the time to write us a review, we are humbled to hear you enjoyed your stay , and look forward to welcoming you back in the future . Kind regards Sunray Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy accom
We were greeted by friendly staff, the room was great clean and modern bathroom everything was practical and we would happily stay there again... I liked the fact the location was away from the main centre of town making it much quieter... Thanks and see you next time
Response from Beth on 14 Jun 2017
Thank you so much for your feed back , we are glad you enjoyed your stay and look forward to welcoming you back next time . Kind regards

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go the extra mile. Stay here in Toowoomba
This is a gem of a motel. Service with a smile and plenty of it. Comfortable room with space. Great bed, shower and amenities. Meals were terrific and value for money. I will always stay here when in Toowoomba.
Hi Anthony , Thankyou so much for your feed back , we are please to hear you enjoyed our meals and room , we put lots of love into our cooking and its nice to see its appreciated . Kind regards beth

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly clean and comfortable rooms easy check in and check out

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
We enjoyed our stay , the room was very clean and nice and cosy , staff were very inviting and friendly overall great place to stay , would go back again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy to find
good motel to sleep in can get a bit noisy when trucks are airbrakeing
Response from Gary on 17 Dec 2016
Thank you, Wonderful to hear you enjoyed your stay with us, we look forward to welcoming you back to the Sunray Motor Inn soon.

8/10 Good

bob, elliott heads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
room was good..could not park in front of our room
Response from Gary on 17 Dec 2016
Thank you, Wonderful to hear you enjoyed your stay with us, we look forward to welcoming you back to the Sunray Motor Inn soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not up to date with Payments
We stayed at Sunray Motor Inn last weekend & I was disappointed that Michelle chased us for an extra $ 20 after we had already paid via Expedia on 5/07/16 the total $ 150 in advance for the room. I think there has been some mis-communication between what was taken from my credit card $ 150 & what I was told by Michelle $ 127.50 that they received. This is my first experience using Expedia & I will not be using this service again. My dad pulled out $ 20 cash from his wallet & gave it to Michelle. Also on check in Michelle advised that my card was not debited at the time & only is debited when I turn up - which again was incorrect. She then asked me if I wanted to give her another of my card details, which I didn't thank goodness or who knows what would have been taken out again. I will never stay at this place of accommodation again nor use your online booking service. Very disappointed.
Response from Gary on 17 Dec 2016
Thank you, Wonderful to hear you enjoyed your stay with us, we look forward to welcoming you back to the Sunray Motor Inn soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing!
Able to relax and unwind after day surgery and travel home the next day.
Response from Michelle on 25 Sept 2016
Thank you, we look forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel on Warrego Highway near private airpor
Easy to find motel, great owners, cleanliness, spacious rooms, great big bathroom, all facilities and very quiet even though set back from the Warrego highway and near private airport. We were really impressed and a good price.
Response from Michelle on 25 Sept 2016
Thank you, we look forward to welcoming you again.

10/10 Excellent

Lorraine, brisbane Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and comfortable
No shower caps???????

10/10 Excellent

Jason, O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in T Bar
Staff are more than able to cater for your needs, no fuss nothing is a chore
Response from Gary on 17 Dec 2016
Thank you, Wonderful to hear you enjoyed your stay with us, we look forward to welcoming you back to the Sunray Motor Inn soon.

8/10 Good

Elli, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel
Room lovely, bathroom great, shame the mattress and pillows hadn't been upgraded.
Response from Gary & Michelle Warburton on 30 Oct 2015
Thanks for your comments,, We have listened to your review & are in the process of rectifying your con's. Hope to see you back at The Sunray Soon....

8/10 Good

Trevor, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room at the right price which close to my work site..It was basically a place to sleep while I worked in Toowoomba..

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly
Very friendly and very accomadating well appointed units

6/10 Okay

Verified traveller

Average
Was ok average as we were staying 3 consecutive nights we were told sheets wouldn't be changed even though we requested as one bed was being used by different guests.