Premium bedding, minibar, in-room safe, individually decorated
Check availability

Reviews of TRUNK (HOTEL) CAT STREET

3.5 out of 5
TRUNK (HOTEL) CAT STREET
5-31 Jingumae, Shibuya-ku, Tokyo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 75 reviews" "
Rating 8 - Good. 10 out of 75 reviews" "
Rating 6 - Okay. 3 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 2 nights in Oct 2023

4/10 Poor

Seok

Travelled with family
Liked: Cleanliness
The bed in the room was uncomfortable and the ladder to the loft was dangerous. Room was expensive for what it was. Otherwise, hotel facilities (lobby, staff, etc.) were nice.
Stayed 3 nights in Jul 2023

10/10 Excellent

Aaron

Stayed 1 night in Apr 2023

10/10 Excellent

Aaron

Stayed 1 night in Apr 2023

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved everything about this hotel! The staff were phenomenal - they went above and beyond in every way!
Stayed 6 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Bo Kyung

Stayed 1 night in Dec 2022

10/10 Excellent

Julie

10/10 Excellent

Derick

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic and beyond ... our highest recommendation !!!

10/10 Excellent

ALLEN, Union City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the Shibuya area and incredibly cool experience in Tokyo. Stay here if you care about good design, architecture, boutique hotels, coffee, culture, fashion, etc. It’s an excellent curation and reflection of what’s happening/up and coming in Shibuya. Loved the attention to details in the hotel design, friendly/beautiful staff, access to coffee/food options, and walkability to the heart of Shibuya in 5-10 mins. I’ve stayed at the Aman and Park Hyatt and while this hotel doesn’t offer the amenities or service of a five star hotel, it punches above its weight and is where I will stay next if given the choice between all the options. Thanks, trunk hotel!
Stayed 2 nights in Jun 2022

10/10 Excellent

Barrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe and the service! Cool rooms and the breakfast was tasty.
Stayed 1 night in Oct 2021
Response from Amber Lee on 5 Nov 2021
Thank you for spent the time with us, also we're glad you like the room and breakfast. We will trying to do better until next time you come. Have a nice day!

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trunk Life
Trunk hotel is our favorite spot to stay in Tokyo. Every detail at this hotel has had thought put into it. The staff is also incredible. Everyone was beyond accommodating during our stay. Also really great shopping right out the front door with the RVCA store and tons of other great stores.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Tiny room
It’s really small tiny room
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience. Fantastic staff, absolutely perfect room. The attention to details in every aspect of the room, hotel and experience should be considered a benchmark in the industry.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home , well designed rooms with good amenities and hotel is at a good location
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very pleasant stay at Trunk. The trunk bar experience is very nice. The overall atmosphere is great.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we’ve ever stayed in. Friendly staff, lovely design and perfect location. Would not stay anywhere else in Tokyo. Only minor thing would that it would be nice to have some body lotion to use along with all the lovely hand wash, body wash, shampoo and conditioner. Thankyou for a fantastic stay, we will be back!
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Bryce, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the charming neighborhood of Shibuya. The hotel has a wonderful staff and a very comfortable, hip vibe. I loved it.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at The Trunk. The hotel staff were very friendly and very accomadating. Not only did they map out fun activities for my day they also made dinner reservations that exceeded my expectations for restaurant atmosphere and food taste. The location is a 10 if you like trendy hip vibe. It’s one block from Cat Street. Stay here if you can get a reservation!!!
Stayed 4 nights in Oct 2018

10/10 Excellent

george, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trunk Fab Vibes
Trunk is without doubt the nicest funkiest hotel I’ve ever stayed in when in Tokyo. lovely helpful staff,nice bar which plays pretty cool music. great little Trunk store,great restaurant and a big mention to the lovely Ilaria who looks after guest relations can’t wait to go back👍
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little urban oasis
Loved my stay at Trunk! I'm from Tokyo so my standards are high, and I found this a lovely place to be.
Stayed 4 nights in Jun 2017

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Boutique hotel in Tokyo
I really liked the recently opened Trunk Hotel. Everything is very cool and tasteful, it's a great boutique hotel. Daichi san was very helpful and attentive. This a very hype and trendy place.

6/10 Okay

MIN GOO

Stayed 2 nights in Oct 2023

10/10 Excellent

KUCHIDA

Stayed 1 night in Sep 2023

10/10 Excellent

yu-shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jaehyun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 안전하고 교통이 편하다
Stayed 2 nights in Jul 2023

10/10 Excellent

Lee Yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Makoto

Stayed 1 night in Dec 2022

10/10 Excellent

kit fu katrina

Stayed 1 night in Dec 2022

10/10 Excellent

TOSHIMUNE

Stayed 1 night in Dec 2022

10/10 Excellent

chiming

Stayed 1 night in Nov 2022

10/10 Excellent

Seah

Stayed 1 night in Nov 2022

10/10 Excellent

MIKYOUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
東京のホテルの中で最高です！ スタッフは英語も上手です！ 欠点をつける時がありません！ また訪問したいです!!!! 本当にありがとうございます!!
Stayed 1 night in Nov 2022

10/10 Excellent

Je Won

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. 위치 시부야역과 오모테산도역에서 가깝지만 또한 상대적으로 대로변 안쪽의 여유로운 동네에 위치함. 최근에 오픈한 야마시타 파크와도 매우 가까움 2. 직원분 응대 무엇보다 처음 도착하였을때 매니저님(명함엔 Amber Lee님 이라고 적혀있었음)이 호텔에 대해 구석구석 안내해 주었던 것이 인상깊었음. 도어, 이셉션, 키친 등에 위치한 직원분 한분한분이 진심으로 최상의 서비스를 하고자 하는 모습들을 곳곳에서 확인할 수 있었음. 특히 조식 서비스를 해주던 한국어가 유창하시던 직원분이 기억남 3. 룸 룸에 딸린 테라스와 테라스 높이의 나무덕분에 너무도 여유롭고 풍성한 기분을 느낄 수가 있었음. 방내부는 군더더기 없었고 침구 퀄리티는 최고였음. 특히나 이불의 경우 몸을 덮으면 자연스럽게 부풀어 올라 감싸주는 것이 인상깊었음. 화장실은 매우 깨끗하였음. 방음도 적절하였고 외부 행사가 있었지만 창문을 닫으면 적절하게 소음이 처리되었음. 4. 조식 선택 가능한 조식은 하나하나 정성이 느껴지는 맛이었음. 테라스를 가진 (키친이라 불리는) 조식을 먹을 수 있는 공간은 오래된 원목 빈티지 스타일의 가구들과 인테리어 마감재들이 시공된 너무도 근사한 분위기의 공간이었음. 여유를 느끼고 힐링이 되는 곳이었음. 다만 장기 숙박자에 대한 배려로 메뉴가 조금은 더 있거나 바뀌면 좋았을 것 같음. 외부의 숙박하지 않는 사람들도 브런치를 먹으러 많이들 옴. 5. Sociable Hotel이라는 아이덴티티 외부인이 자연스럽게 드나들 수 있게 오픈된, 나무가 우거진 마당 공간엔 세상 힙한 동네 사람들이 여유를 부리며 혹은 업무를 하고 있었음. 다른 호텔과 다른 하나의 문화가 느껴지는 이 호텔만의 아이덴티티가 느껴지는 부분이었고 그 속에 내가 있을 수 있다는 사실이 너무도 기뻤음. 낮 혹은 저녁에 내부 로비에서 열리는 각 종 행사들은 다국적 기업들의 런칭파티 혹은 각종 모임들이었으며, 호텔이 가진 밝고 기분 좋은 기운을 느끼게 하였음. 스토어에는 호텔에서 사용한 힙한 물건들을 다시 구매해 갈 수 있는 곳이었고 지인들을 위한 선물들을 구매하기도함(살만한 물건들이 꽤 있음) 6. 기타 이외에 친환경에 대한 철학이 느껴지는 서비스 방식 등은 보너스이며, 2일 이상 여유를 가지고 묵으면 좋을 곳이라 생각함. 특히 너무 도쿄를 바쁘게 돌아다니기보다 여유를 즐기며 하나하나 진심으로 느끼고자 하는 분에게 이 호텔을 즐겨보길 권하고 싶음

8/10 Good

SOWA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が心地よかったです。 小さいお部屋にも、一つでも良いので、座れる椅子等があれば良いと思います。
Stayed 1 night in Oct 2022

10/10 Excellent

Yasushi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

AKARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

MIYO

Stayed 1 night in Jul 2022

10/10 Excellent

TOMOKO

Stayed 1 night in Jul 2022

10/10 Excellent

RYUMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

SAAYA

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お部屋のアメニティ等も可愛かったです。 またゆっくり泊まりたいです。
Stayed 1 night in Nov 2021

10/10 Excellent

yasuhiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from TRUNK(HOTEL) on 23 Nov 2021
ご宿泊ありがとうございました。