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Reviews of MyStays Shin Urayasu Conference Center

3 out of 5
MyStays Shin Urayasu Conference Center
2-1-4 Akemi, Urayasu, Chiba-ken

Reviews

8.0

Very good

Rating 10 - Excellent. 325 out of 1003 reviews" "
Rating 8 - Good. 388 out of 1003 reviews" "
Rating 6 - Okay. 196 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

ErikaRose

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For quick stays, this was great. Rooms are quite small but affordable for travelers just looking for a place to rest. Breakfast was limited but also perfect for quick meals on the go.
Stayed 4 nights in Mar 2024
Response from MyStays Shin-Urayasu Front Desk on 13 Apr 2024
Mr/Ms Erika RosaThank you very much for using HOTEL MYSTAYS Shinurayasu. Thank you very much for your compliments regarding the breakfast of our hotel.All of our staff members are very relieved to hear that you enjoyed your stay with us.We look forward to seeing you again.MyStays Shin-Urayasu Front Desk

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful and shuttles to Disney was a bonus thank you
Stayed 3 nights in Mar 2024
Response from MyStays Shin-Urayasu on 8 Mar 2024
Thank you for staying at MyStays Shin-Urayasu this time.We are also happy that you are happy.Please use MyStays Shin-Urayasu again when you come to Disney.Thank you.

6/10 Okay

Allen

Stayed 2 nights in Jan 2024
Response from マイステイズ新浦安 フロント on 27 Jan 2024
この度はマイステイズ新浦安をご利用いただき誠にありがとうございます。またご多忙の中ご投稿をいただき重ねて御礼申し上げます。またお近くにお越しの際は当館をご指名いただければ幸いでございます。お客様のご来館をスタッフ一同心よりお待ち申し上げております。

6/10 Okay

Kathleen

10/10 Excellent

Benny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides very convenient access to Tokyo Disney Resort at a reasonable price and the rooms are bigger and more comfortable compared with other business hotels in City Centres in Japan
Stayed 2 nights in Oct 2023
Response from マイステイズ新浦安 フロント on 30 Oct 2023
Thank you very much for staying at MyStays Shin-Urayasu. We would also like to thank you for taking your valuable time to provide us with your feedback. We are very humbled by the high reviews we received regarding your stay. We will not rest on our laurels and will continue to strive to improve our services every day. If you have the opportunity to come to the area, we hope that you will choose our hotel again. I look forward to meeting again. MyStays Shin-Urayasu Front

10/10 Excellent

Sheree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay when you would like to be near Disney Resort. The shuttle bus is very convenient. Very helpful staff, room was very clean, I would definitely recommend this hotel.
Stayed 3 nights in Oct 2023
Response from MyStays Shin-Urayasu Front on 6 Oct 2023
Thank you for staying at MyStays Shin-Urayasu. We would also like to thank you for taking the time to share your feedback with us. I'm happy to hear your feedback.We will work towards future improvements based on the opinions we received this time. We look forward to seeing you again. MyStays Shin-Urayasu Front

6/10 Okay

Aaron

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from マイステイズ新浦安 フロント on 22 Sept 2023
この度はマイステイズ新浦安へご予約頂きましてありがとうございます。また、ご多用のところご感想をお寄せいただきましたこと重ねて御礼申し上げます。再度お近くにお越しの機会がございましたら当館をお選びいただけたらと存じます。またのお越しを心よりお待ちしております。

8/10 Good

KIM

Stayed 1 night in Jul 2023
Response from マイステイズ新浦安 フロント on 19 Jul 2023
この度はマイステイズ新浦安へご宿泊頂きましてありがとうございます。また、ご多用のところご感想をお寄せいただきました事重ねて御礼申し上げます。高評価のレビューをいただき、大変嬉しく思っております。今後もお客様にご満足頂けるホテルとなるよう日々サービスの向上に努めてまいります。またのお越しを心よりお待ちしております。

10/10 Excellent

Anna

Stayed 3 nights in Apr 2023
Response from マイステイズ新浦安 フロント on 22 Apr 2023
この度はマイステイズ新浦安へご宿泊頂きまして誠にありがとうございます。また、ご多用のところご感想をお寄せいただきました事重ねて御礼申し上げます。今回のご宿泊にご満足頂けたようで安堵致しております。今後もお客様のご期待にお応えできるよう、サービス向上にむけて取り組んで参ります。またのお越しを心よりお待ちしております。

10/10 Excellent

Yudai

Stayed 1 night in Apr 2023
Response from ホテルマイステイズ新浦安 フロント on 7 May 2023
この度は、ホテルマイステイズ新浦安にご宿泊いただきまして、誠にありがとうございます。ご滞在中は、快適にお過ごしいただけましたでしょうか。お客様にまたお会い出来ます日を心よりお待ち申し上げております。

4/10 Poor

Travis

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms are not as clean as suggested in the pictures. Nothing in the surrounding area to get food or anything. Not worth it. Go somewhere else.
Stayed 1 night in Mar 2023
Response from HOTEL MYSTAYS Shin-Urayasu on 7 Apr 2023
Thank you very much for staying at HOTEL MYSTAYS Shin-Urayasu.Also, we would like to thank you again for your feedback.We sincerely apologize for the inconvenience caused during your stay.I would like to take this opportunity to express my deepest apologies.Since the hotel is a little far from the neighboring commercial facilities, we are setting up an unmanned convenience store in the hotel, but we are sorry that we could not meet your expectations.We will take the words we received this time seriously and work towards future improvements.We are looking forward to seeing you again.

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from ホテルマイステイズ新浦安 フロント on 7 Apr 2023
この度はホテルマイステイズ新浦安へご宿泊頂きまして誠にありがとうございました。また、ご多用のところご感想をお寄せいただきました事重ねてお礼申し上げます。今回のご滞在にご満足頂けたようで嬉しく思っております。またお近くにお越しの機会がございましたら再び当館をお選び頂けたらと存じます。またのお越しを心よりお待ちしております。

6/10 Okay

Edson Seity

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Not so clean...Toilet smelling realy bad.
Stayed 3 nights in Apr 2022
Response from マイステイズ新浦安コンファレンスセンター くちこみ担当 on 8 May 2022
Thank you very much for staying at Mystays Shin-Urayasu. We apologize for the smell of the toilet and managed to solve the issue right away. We look forward to welcoming you back soon. Mystays Shin-Urayas Reception

10/10 Excellent

Mukoyama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from マイステイズ新浦安 フロント on 26 Jul 2021
この度は数ある宿泊施設の中からホテルマイステイズ新浦安コンファレンスセンターにご宿泊をいただき、誠にありがとうございます。また、お忙しい中、ご投稿下さいましたことにつきましても、合わせてお礼申し上げます。ご滞在中は快適にお過ごしいただけたとのこと、大変安堵いたしました。今後ともお客様のご期待に沿えるよう、スタッフ一同サービスの向上に努めてまいります。 またのご利用を心よりお待ち申し上げております。

6/10 Okay

Timothy

Business traveller
Liked: Property conditions & facilities
Good when rooms on sale
In seven days they cleaned my room once. I had to put my garbage bag in the hall to be collected regularly. I purchased breakfast once. It had a variety of little dishes, but it was expensive and not worth the cost. Hotel staff were friendly and helpful.hey have a shuttle to the nearest metro station a few times in the morning, but the return shuttles are all in the evening and at night.
Stayed 7 nights in Mar 2020
Response from Hotel Mystays Shinurayasu on 29 Mar 2020
Thank you very much for staying at MyStays Shinurayasu this time. We know that there are still points that we have not reached yet. We will continue to strive for a hotel that is even more satisfying. Last but not least, we look forward to your next visit. Hotel Mystays Shinurayasu Staff Terakado.

6/10 Okay

Ridd

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Relax corner was nice location was hard to find but found out later there was a shuttle to and fro uraysu Station
Stayed 1 night in Feb 2020
Response from Mystays Shinurayasu on 17 Mar 2020
Thank you for staying at MyStays Shin-Urayasu from the many accommodation facilities this time. Sorry for the inconvenience due to lack of explanation in the hall. With the help of our customers, we will do our best to serve customers and maintain the facilities. Last but not least, thank you for submitting a word of mouth review. We look forward to seeing you again with fear. Mystays Shinurayasu Staff Terakado.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
Room was small, but very complete and comfortable. For two people, it was tight. The room wasn't lacking anything but size. Free shuttle was to perfection! Any where on the way to the Disney parks, they were able to drop us off. The area was safe and convenient to the Aeon Mall and the train station.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness
バスルームに髪の毛が落ちていた!! それ以外は特になし!
Stayed 1 night in Nov 2019

8/10 Good

Bronagh

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The airconditioning was leaking fluid onto the bed whenever it was turned on. When we spoke with the staff, they were very kind to come try to fix it however their solution was not to turn the A/C that cold. The day after we tried turning on the A/C less cold but it still dripped non stop onto the bed. There were also visible stains on the curtains and the chair and you need to pay to use the TV. It's also quite a far walk to get to the station to train to disney and we did not use their shuttle as it would have taken longer to get to the parks.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A bit far from station .but very nice amd clean and have all the supply
Stayed 2 nights in Sep 2019

2/10 Terrible

Christine

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disney- take the staff’s advice, book Disney Hotel
We chose this hotel because of it’s proximity to the Disney Parks. However, the entire experience was a mess. When we checked in the staff was rude and unaccommodating. The only plus was the room’s many amenities, which included many various toiletries and charging wires. Their free bus was behind the train station close to Disneyland, with a very long walk to the park. It was even more inconvenient with DisneySea since you had to take a monorail to the park. The bus did not have all day service. At the pick up times there was always too many people and not enough buses. The bus stops at two other hotels and buses were few and far between. Evidentially they were more than happy to leave us to your own devices. When I tried to asked the staff for more help and information, they rudely dismissed me and advised me multiple times to stay in a Disney hotel. In the end, I ended up using the bus once and taking a cab back because it wasn’t worth fighting for a spot on the bus. The attitude and treatment we received was appalling, and it was only with this hotel. This was not an issue with just some of the staff, but every staff member we encountered. The customer service we received was horrendous. I didn’t see any other foreigners there and now I know why. All in all, I would advise foreigners not to book this hotel if you’re planning to going to the Disney parks. It’s not worth the treatment and trouble you receive. Take the staffs’ advice, for Disney, stay in a Disney hotel.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was raining. I asked one of the employee, I wish i can remember her name. She borrowed me umbrella to use. It was wonderful. The employee at the property is very caring and eager to help. that's a plus. I would definitely come back to this property next year with my family.
Stayed 2 nights in Aug 2019

8/10 Good

Kousuke

Liked: Staff & service, room comfort
Disliked: Cleanliness
Comfy stay for Disneyland
This hotel is located in Shin-Urayasu, which is close to Tokyo Disney Resort. If you get to this hotel from JR Shin-Urayasu station, you might need to catch a taxi. It would be very tough to get there by walk. You can get a quiet stay in this hotel. And guests can use the laundry machines. When it comes to transportation to the Disneyland, it’s quite convenient for the guests because they especially provide the free shuttle bus to us every day. In terms of these services and conditions, this place is recommended.
Stayed 2 nights in Sep 2019

2/10 Terrible

Sarah Nadiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
I read some reviews saying that this hotel was convenient but I felt very liked to. The nearest convenience store is about 15 mins away with the hotel providing no dinner. And any shuttle out of the hotel is limited to early mornings and late nights leaving you to fend for yourself most of the day.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent service from the staff. Small but well priced for the location. Shuttle is very useful.
Stayed 2 nights in May 2019

8/10 Good

Jose M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Tokyo Disneyland
For our family of 3, the room was right on. The location for those going to Tokyo Disneyland is perfect, looks far, however, the shuttle makes up for it because departs at 0730. Also, the shuttle brought us back to the hotel and all included.
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Kathy, Vancouver, Canada

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It felt like university student accommodation and adequate for simply a place to sleep.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

2/10 Terrible

Shayoni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, there are vending machines in most floors and also an open area where you can sit and chat with free hot or cold tea. There is also an open area for smokers too. there is a free bus to DisneySea and Maihama Station. Please make sure it check the schedule for it, to and back from Maihama Station. Everything else was great!
Stayed 2 nights in Dec 2018
Response from マイステイズ新浦安 on 14 Feb 2019
Thank you for staying at Mystays Shinurayasu. We appreciate you taking the time to write to us. We are so glad to hear that you had a comfortable stay at our hotel. Your kind words are great to hear and further encouragement to make every stay a great one. We hope that you will choose Mystays Shinurayasu when you come to visit again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Mark Genesis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is too far from the station.
Hotel is too far from the station. In order to get to the hotel, you can opt to walk 1.2kms or take a cab. Convenience stores are far also, but they do have their own vending machines if you need snack. But good thing about this hotel is that they have their own shuttle bus for disney.
Stayed 3 nights in Nov 2018

4/10 Poor

Jackson, Singapore

Liked: Cleanliness, staff & service, room comfort
Booking time include breakfast, end out excluded, need paid separately,extra cost
Stayed 2 nights in Nov 2018

10/10 Excellent

Carl, Studio City, CA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean. Shuttles to train and Disney. Tall cans in vending machines.
Stayed 3 nights in Nov 2018

8/10 Good

Sharon, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great morning and night shuttle bus service to Disney parks, helpful staff, clean room with plenty of power points too
Stayed 5 nights in Oct 2018

8/10 Good

Spcin, Msia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20min walking distance to the JR SHIN URAYASU station..10min walking distance to family mart.. Shuttle bus provided to DISNEYLAND AND DISNEYSEA..
Stayed 3 nights in Oct 2018
Response from Mystays Shinurayasu on 2 Jan 2019
Thank you for staying at Mystays Shinurayasu and we appreciate you spending your time writing to us. Every staff member at our hotel will strive to provide good service to our guests. We hope to see you again very soon. Sincerely, Mystays Shinurayasu

10/10 Excellent

Rianne, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within walking distance from a train station and shops. We reserved three rooms from this property. They were all very clean, and comfortable. The check in, and out was quick and easy. The hotel also has a bus which took us to Disney Sea/ Disney Tokyo. If you're looking for a place to just sleep in, this is a pretty good hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Juan Pablo

Great but not close
Its a good hotel, clean and staff extremely friendly but I speak Japanese so I’m not sure how the English is there. Lots of information about getting to disney by shuttle bus, which is crammed so consider waking early iln getting in line. Its not very close to shin urayasu station so be aware of that. Good clean and spacious bed. For the price, best business hotel you can find.
Stayed 1 night in Sep 2018
Response from Mystays Shinurayasu Hagiwaki on 14 Nov 2018
Thank you for staying at Mystays Shinurayasu and we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future. Mystays Shinurayasu

8/10 Good

jenny, melbourne, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly and accommodating staff
The staff here are extremely helpful. The rooms have a mobile phone multi charger and they also lent us another plug. Shuttle bus to disneyland was very useful and always full. I would recommend more frequent buses to allow more room. Thank you for having us.
Stayed 3 nights in Sep 2018
Response from Mystays Shinurayasu on 9 Sept 2018
Dear guest, Thank you for staying at Mystays Shinurayasu. We appreciate you taking the time to write to us. We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests. We hope you will choose our hotel again in the future.

10/10 Excellent

Michaljon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, clean, and perfect amenities
The room was bigger than I expected with a lot of great amenities, if you plan on staying for even just one night, I highly recommend paying a little extra for the breakfast I the morning! It’s a delicious buffet that closes at 9:30am.
Stayed 1 night in Aug 2018
Response from MYSTAYS Shin-Urayasu Hagiwaki on 18 Aug 2018
Dear guest, Thank you very much for choosing Mystays Shinurayasu. We appreciate you taking the time to write to us. We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests.We hope that you will choose Mystays Shinurayasu when you come to visit again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Olvina Retha Risya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-recommended!
The reason i stayed here because very closed to Disneyland, and they have the free shuttle bus too.. excellent services!
Stayed 1 night in Jun 2018
Response from MYSTAYS Shin-Urayasu on 10 Jul 2018
Thank you very much for choosing Mystay Shinurayasu. We really appreciate you taking your time writing to us. Words from our guests like yours are such an encouragement to us. We hope we can serve you again at our hotel in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, the location is acceptable. easy to take bus to disneyland. Will visit again
Stayed 2 nights in Jun 2018
Response from マイステイズ新浦安 佐藤 on 3 Jul 2018
Thank you very much for staying with us at Mystays Shin Urayasu. We are very glad to hear that you stayed comfortably and you were satisfied with price and location. We are looking forward to seeing you again. Best regards, MYSTAYS Shin Urayasu Front clerk:Sato