We chose this hotel because of it’s proximity to the Disney Parks. However, the entire experience was a mess. When we checked in the staff was rude and unaccommodating. The only plus was the room’s many amenities, which included many various toiletries and charging wires. Their free bus was behind the train station close to Disneyland, with a very long walk to the park. It was even more inconvenient with DisneySea since you had to take a monorail to the park. The bus did not have all day service. At the pick up times there was always too many people and not enough buses. The bus stops at two other hotels and buses were few and far between. Evidentially they were more than happy to leave us to your own devices. When I tried to asked the staff for more help and information, they rudely dismissed me and advised me multiple times to stay in a Disney hotel. In the end, I ended up using the bus once and taking a cab back because it wasn’t worth fighting for a spot on the bus. The attitude and treatment we received was appalling, and it was only with this hotel. This was not an issue with just some of the staff, but every staff member we encountered. The customer service we received was horrendous. I didn’t see any other foreigners there and now I know why. All in all, I would advise foreigners not to book this hotel if you’re planning to going to the Disney parks. It’s not worth the treatment and trouble you receive. Take the staffs’ advice, for Disney, stay in a Disney hotel.